I have purchased a Toyota chr plus from vertu Toyota Rotherham and my experience with the whole team was amazing , All the the team are approachable and friendly and nothing is to much trouble no ma... Leggi di più
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Great team at Rotherham branch, very friendly and understanding staff, I have purchased 4 new vehicles from them over the years and have had great service every time. Definitely would recommend p... Leggi di più
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Nothing is perfect. I have always disliked the amount of time it takes to buy and sell a car. Having said that the people at Virtu were polite , friendly ,knowledgeable and efficient, especially Danie... Leggi di più
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I have dealt with many car dealerships during my 57 years of driving but my latest purchase from Toyota Vertu at Rotherham was the best I have experienced. My thanks go specifically to Raul Fuentes w... Leggi di più
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Dettagli dell'azienda
- Rivenditore di auto
- Negozio di autoricambi
- Riparazione e manutenzione auto
- Rivenditore di veicoli a motore
- Rivenditore di auto usate
Informazioni su Vertu Motors - Toyota Rotherham
Scritti dall'azienda
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Informazioni di contatto
245 Bawtry Road, Wickersley, S66 2JL, Rotherham, South Yorkshire, Regno Unito
- 0330 012 2218
4,7
Eccellente
61 recensioni
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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I have purchased a Toyota chr plus from…
I have purchased a Toyota chr plus from vertu Toyota Rotherham and my experience with the whole team was amazing , All the the team are approachable and friendly and nothing is to much trouble no matter how small the query is . I mainly was supported throw my purchase by Raul who answered all my questions and queries (of which there have been many as I am new to EV driving ) and I felt he went the extra mile with his service and care to ensure that I was happy before proceeding with the purchase of my car. I will definitely use this dealership again and would recommend them to anyone wanting to purchase a car., as not only purchasing my car but all the after purchase service is also amazing .
Thank you
23 maggio 2026
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Risposta di Vertu Motors - Toyota Rotherham
Hi there,
Thank you for your fantastic 5-star review! We’re delighted to hear that you had such an amazing experience with the team at Toyota Rotherham.
It’s wonderful to know that Raul provided such attentive and supportive service throughout, especially as you were new to EV driving. Taking the time to answer all your questions and ensuring you felt confident before making your decision is exactly what we aim for, so your feedback will mean a lot to him.
We’re also really pleased to hear that the aftersales support has been just as positive—your kind recommendation truly means a lot.
Thank you for taking the time to share your experience and enjoy your new car!
Kind regards,
Kerry
Nothing is perfect
Nothing is perfect. I have always disliked the amount of time it takes to buy and sell a car. Having said that the people at Virtu were polite , friendly ,knowledgeable and efficient, especially Daniel Edwards who allowed us to buy the car we wanted rather than one he wanted to sell. Thanks to them all. The coffee was quite good too!
21 maggio 2026
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Risposta di Vertu Motors - Toyota Rotherham
Hi Ann
Thank you for your thoughtful feedback — we really appreciate you taking the time to share it.
We completely understand your comment about the time involved in buying and selling a car; it’s something we’re always working to improve. That said, we’re delighted to hear that the team at Vertu made the experience more positive with their polite, friendly, and knowledgeable approach.
A special thank you for mentioning Daniel Edwards — it’s fantastic to know he focused on helping you choose the right car for you, rather than any pressure to sell. That customer‑first approach is exactly what we strive for.
And we’re glad to hear the coffee made a good impression too — sometimes it’s the little touches! ☕
Thank you again for your honest and balanced review.
Kind regards
Dawn
Great team at Rotherham branch
Great team at Rotherham branch, very friendly and understanding staff,
I have purchased 4 new vehicles from them over the years and have had great service every time.
Definitely would recommend popping in to talk to them.
I wouldn’t go anywhere else to purchase a vehicle.
8 maggio 2026
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Risposta di Vertu Motors - Toyota Rotherham
Hi Stella
Thank you so much for your fantastic feedback. We're absolutely delighted to hear that you’ve had such consistently great experiences with the team at our Rotherham branch — purchasing four vehicles over the years is an incredible show of trust and loyalty.
It’s wonderful to know that the team continue to provide friendly, understanding service every time you visit. Your comments about not wanting to go anywhere else really mean a lot to us, and it’s exactly the kind of relationship we strive to build with our customers.
We truly appreciate your recommendation and your continued support.
Kind regards
Dawn
Very helpful and went through all the…
Very helpful and went through all the controls with me
16 maggio 2026
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Risposta di Vertu Motors - Toyota Rotherham
Hi Kevin
Thank you for your lovely feedback. We're really pleased to hear that the team were so helpful and took the time to go through all the controls with you — that extra support can make such a difference when getting to know your new car.
Your comments are truly appreciated.
Kind regards
Dawn
Excellent customer services from all…
Excellent customer services from all staff, particularly from Raul Fuentes (Sales), professional from first visit to collection of car. Nothing was too much trouble for him to sort out. Outstanding.
10 marzo 2026
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Risposta di Vertu Motors - Toyota Rotherham
Hi John,
Thank you for your fantastic 5-star review! We’re delighted to hear you received excellent customer service from the team at Toyota Rotherham.
It’s especially great to know that Raul provided such a professional experience from your first visit right through to collection, and that nothing was ever too much trouble. Your kind words will mean a lot to him, and we’ll be sure to pass on your feedback.
We really appreciate you taking the time to share your experience.
Kind regards,
Kerry
The relaxed showroom and staff
The relaxed showroom and staff. No pressure to choose a car. Friendly and helpful customer services. Good communication.
Time spent showing how the car functions and follow help if needed anytime. Great showroom.
13 maggio 2026
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Risposta di Vertu Motors - Toyota Rotherham
Good afternoon Jo,
Thank you for your review. It’s great to hear you enjoyed the relaxed, pressure‑free environment and found the team friendly and helpful. Taking the time to explain everything clearly and offer ongoing support really makes a difference, and we’re pleased you had such a positive experience.
Kind regards,
Dean
Vertu Rotherham - Excellent Dealership
I have dealt with many car dealerships during my 57 years of driving but my latest purchase from Toyota Vertu at Rotherham was the best I have experienced. My thanks go specifically to Raul Fuentes who was outstanding. He took us through every part of the process with care and professionalism.
13 maggio 2026
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Risposta di Vertu Motors - Toyota Rotherham
Thank you for taking the time to share your experience with Vertu Toyota Rotherham. We are truly honoured to hear that, after so many years of driving, this was the best dealership experience you’ve had.
It’s especially wonderful to know that Raul provided outstanding service, guiding you through every step of the process with such care and professionalism. Your kind words will mean a great deal to him and the wider team.
We truly appreciate your feedback and hope you enjoy your new car. We look forward to welcoming you again in the future.
Kind regards,
Keith
Great experience
Great experience, I was trading in a car and they gave me a good price and picked up our nearly new Corolla four days later .
12 maggio 2026
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Risposta di Vertu Motors - Toyota Rotherham
Good afternoon Neal,
Thank you for your review. It’s great to hear you had such a positive experience with your part exchange and that everything was handled quickly and smoothly. We’re pleased you were happy with the valuation and the overall service.
Kind regards,
Dean
We Went to Vertu Rotherham to purchase…
We Went to Vertu Rotherham to purchase a vehicle, and had great salesman called Abdul.
He was so friendly and easy to get on with and with zero pressure (I hate pushy sales people), it was always down to us to make any decisions.
He Was very knowledgeable about the car we were interested in.
So he made it a very easy decision to make.
Told us about all the offers on, again no pressure totally our Choice.
Very good communication throughout the whole process.
Went to collect it today and he revelled our car from under a cover on the showroom. Defo made us feel like VIp’s.
We would highly recommend Toyota Rotherham. Ask for Abdul lol
11 maggio 2026
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Risposta di Vertu Motors - Toyota Rotherham
Thank you for taking the time to share such a wonderful review. I’m delighted to hear that Abdul made your visit to Vertu Rotherham so enjoyable and pressure-free. It’s great to know he was friendly, knowledgeable, communicated clearly throughout, and ensured you always felt in control of the decisions. The reveal of your car sounds like a fantastic touch, and I’m pleased it made you feel so special.
Your recommendation means a lot, and I’ll be sure to pass on your kind words to Abdul and the team at Toyota Rotherham. Enjoy your new vehicle.
Kind regards,
Keith
A massive thank you to Daniel Edwards…
A massive thank you to Daniel Edwards for the quintessential customer service that he gave to me. It was an honour being served by you and rest of the team in general. Vertu motors is amazing.
6 maggio 2026
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Risposta di Vertu Motors - Toyota Rotherham
Thank you for sharing such a heartfelt review.
Daniel will be genuinely pleased to hear how much his service meant to you. It’s wonderful that his support — along with the rest of the team — made your experience feel so positive and memorable. Knowing you found Vertu Motors to be amazing is truly appreciated, and your kind words will mean a great deal to everyone involved.
Many thanks,
Chloe
Excellent service from start to finish
Excellent service from start to finish. From walking through the door , we were made to feel welcome and at ease , not pressured at all. Very easy process, Abdul was amazing, explained everything in detail.and was very friendly.
We had an issue with picking the car up, but it was not an issue and they rearranged things for us , and made the reveal very special. Highly recommended . My husband wants a Toyota now !!
9 maggio 2026
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Risposta di Vertu Motors - Toyota Rotherham
Hi Jan,
Thank you for your fantastic review. We’re delighted to hear you received excellent service from start to finish and that you felt welcomed and at ease without any pressure.
It’s wonderful to know Abdul made such a positive impression, taking the time to explain everything clearly and making the process easy for you. We’re also pleased the team could quickly resolve the collection issue and still make your handover feel special.
Thank you for your recommendation, and we hope to see you again soon, perhaps when your husband is ready for his Toyota.
Thank you, Danielle
Friendly and helpful staff
Brilliant experience from beginning to end which makes you feel like part of the Toyota family
8 maggio 2026
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Risposta di Vertu Motors - Toyota Rotherham
Thank you for sharing your experience. We’re so pleased to hear the team made you feel like part of the Toyota family from start to finish.
Many thanks,
Chloe
The service has been absolutely great
The service has been absolutely great. Daniel the sales staff has been really helpful during the process. no hidden charges or no pushing to buy car. I had purchased my Toyota Corolla from them and got a great deal for my part exchange as well.
30 aprile 2026
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Risposta di Vertu Motors - Toyota Rotherham
Good afternoon Sevil,
Thank you for your feedback. It’s great to hear you had such a positive experience and that Daniel supported you so well throughout the process. We’re pleased everything was clear and transparent, with no pressure, and that you were happy with both the deal on your Toyota Corolla and the part‑exchange offer.
We really appreciate you taking the time to share your experience.
Kind regards,
Dean
Daniel and Jamie was amazing really…
Daniel and Jamie was amazing really helpful from start to finish! I couldn’t recommend them enough!
30 aprile 2026
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Risposta di Vertu Motors - Toyota Rotherham
Good morning Benjamin,
Thank you for your review. It’s great to hear that Daniel and Jamie were so helpful from start to finish and made such a positive impression. Your recommendation will mean a lot to them and the team.
Kind regards,
Dean
A warm welcome and a new Corolla.
A warm welcome and offer of refreshment. Collection of new car took a little longer than expected but delighted to drive away our new Corolla. All the staff were polite and efficient.
21 aprile 2026
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Risposta di Vertu Motors - Toyota Rotherham
Dear Peter,
Thank you for taking the time to share your feedback. We’re pleased to hear that you received a warm welcome on arrival and appreciated the offer of refreshments.
While we’re sorry that the collection of your new car took a little longer than expected, we’re delighted to hear that you were happy to drive away in your new Corolla. Your kind comments about the staff being polite and efficient are very much appreciated and will be shared with the team.
Thank you again for choosing Toyota Rotherham, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza
Much recommended
Much recommended. Friendly sales person who can clarify all our questions.
20 aprile 2026
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Risposta di Vertu Motors - Toyota Rotherham
Dear Jayakrishna,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found the service friendly and that the salesperson was able to clearly answer all of your questions.
Your recommendation is very much appreciated and will be shared with the team. Thank you again for choosing Toyota Rotherham.
Kind regards,
Liza
First Class
Called about a car I had seen online was helped by Jamie and Daniel to confirm my requirements , on inspection the car was immaculate and the service first class , would definitely recommend for anyone looking to purchase a vehicle
16 aprile 2026
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Risposta di Vertu Motors - Toyota Rotherham
Thank you for taking the time to leave such positive feedback. We’re really pleased to hear that both Jamie and Daniel were able to help confirm your requirements and make the process smooth from your initial enquiry through to viewing the vehicle. It’s great to know that the car met your expectations and that you found the service to be first class. Your recommendation is very much appreciated, and I’ll be sure to pass on your kind comments to the team.
Kind regards,
Keith
Abdull… the perfect customer experience!
Abdull gave us the perfect customer experience from start to finish. He made us feel comfortable from the outset and really made sure we found the right car for us.
Top man Abdull, appreciate all you did for us!
Catherine & Joe
7 aprile 2026
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Risposta di Vertu Motors - Toyota Rotherham
Hi Catherine & Joe,
Thank you both for such a fantastic review. It’s brilliant to hear Abdull gave you the perfect customer experience from start to finish.
Making you feel comfortable, taking the time to find the right car, and supporting you throughout the whole process — that’s exactly the standard he aims for, and he’ll be over the moon with your comments.
Really appreciate you sharing your feedback.
Kind regards,
Kerry
Bought my first car CHR from vertu…
Bought my first car CHR from vertu Rotherham.
Sales man Joe was very friendly
Took delivery of my car late evening so I didn't go out in the car till next day.
Upon driving it I heard a noise coming from back end of the car the faster I went the noise got louder.
Rang vertu to tell them but I had made my mind up I didn't want the car.
They took car back as faulty.
But I had lost out on the £30 petrol i had paid for plus messing about with the insurance and tax.
I had seen another car so arranged to buy that so back to paying for tax ,£30 petrol and insurance again.
Didn't like the car so Took it back on their policy you have 14 days to love it or hate and you can give back without any questions.
But things aren't that simple trust me.
We lost £409.because the car had ceramic coating on it but we didn't ask for it .
But apparently it comes as standard with every car.
But I didn't get it with the CHR so why the second car.
Plus lost again on the £30 petrol,tax,and insurance yet again.
And Jack and Joe was very rude and said your not welcome to come back for another car.
So let me say this I wouldn't come back to get ripped off with the money you have taken from my deposit.
Upon the first car nobody came to me and said it was tyre related.
If you do your checks like you say you would have picked up on the tyre because I took it to a garage myself and it was more than 1 tyre and the brakes needed a new caliper.
So why didn't Joe ring me and tell me the situation.
Regarding the second car you took £250 for the wheel.
And we wasn't told about the ceramic coating before we bought it .
So someone needs to explain these things very clearly to your customers.
And being told your not welcome back anymore that's disgusting.
All because you gave Joe a nick name renta car.
9 marzo 2026
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Risposta di Vertu Motors - Toyota Rotherham
Thank you for taking the time to leave your review. I’m really sorry to hear that you feel disappointed with your experience, as this is never the outcome we aim to deliver.
Regarding the first vehicle, this had passed our comprehensive 145-point safety check prior to handover. The noise you experienced was identified as being tyre-related rather than a bearing fault and would have been resolved for you. However, we fully respected your decision at the time and agreed to take the vehicle back with no quibble to ensure you had complete peace of mind.
When selecting your second vehicle, our team made every effort to ensure it was the right fit for you. All features were demonstrated, including the lane departure alert, which we understand later became a concern. Again, we were happy to support you with returning the vehicle under our policy.
At the point of return, there was damage to one of the wheels which falls outside of the standard return conditions. Despite this, we chose to waive this and proceed with the return in good faith.
In relation to the ceramic coating, this was presented and agreed as part of the vehicle purchase and is documented on the signed vehicle order.
I am also genuinely sorry that you felt our team came across as rude. This is certainly not reflective of the high standards of customer service we pride ourselves on, and I will be addressing this internally.
We appreciate your feedback as it helps us to improve, and I’m sorry that on this occasion we were unable to meet your expectations.
Kind Regards,
Jack Hodgson
Branch Manager
Toyota Rotherham
I recently completed my fourth Toyota purchase and couldn't be happier. The team made the process remarkably efficient and straightforward. I truly appreciate the professional atmosphere and the high level of service provided by the staff. They consistently exceed expectations.
24 marzo 2026
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Risposta di Vertu Motors - Toyota Rotherham
Hi there,
Thank you for sharing your feedback, and congratulations on completing your fourth Toyota purchase! We’re delighted to hear that the process was efficient and straightforward for you. It’s fantastic to know that the team’s professionalism and dedication continue to exceed your expectations.
We truly appreciate your loyalty and the trust you’ve placed in us over the years. Providing a seamless, high‑quality experience is always our goal, and it’s great to hear that this has consistently been reflected in your visits.
Kind regards,
Keith
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