Greg, Dave & team at Doncaster vertu Toyota were a joy to deal with. They jumped through hoops to overcome Toyota overseas poor supply issues, I was kept upto date throughout the process and they mana... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Greg, Dave & team at Doncaster vertu Toyota were a joy to deal with. They jumped through hoops to overcome Toyota overseas poor supply issues, I was kept upto date throughout the process and they mana... Leggi di più
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This was a very smooth experience thanks to Vertu Toyota's streamlined process. I would recommend Vertu Toyota Doncaster to friends and family because Sales Executive Callum Mullins was very kind and... Leggi di più
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I dealt with a salesman called Dan Beagley at the Doncaster Vertu Toyota branch. I ordered my car in may 2026 and was told I would take delivery in July, during the waiting period Dan contacted m... Leggi di più
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Toyota is a very good reliable car no doubt about that. I have given only 3 stars because it was a bad experience for me and my wife we did a quote and the add on for seal and protection wheel cover w... Leggi di più
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Scritti dall'azienda
Quest Park, Wheatley Hall Road, DN2 4LT, Doncaster, South Yorkshire, Regno Unito
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Koby was excellent, pleasant and very helpful. We would definitely go to Doncaster vertu again

Risposta di Vertu Motors - Toyota Doncaster
Quick easy no issues with negotiation. Collected new car within 2 days.

Risposta di Vertu Motors - Toyota Doncaster
Easy helpful friendly buying experience

Risposta di Vertu Motors - Toyota Doncaster
Julie at Doncaster was absolutely brilliant from start to finish. She explained everything for me.

Risposta di Vertu Motors - Toyota Doncaster
Greg, Dave & team at Doncaster vertu Toyota were a joy to deal with. They jumped through hoops to overcome Toyota overseas poor supply issues, I was kept upto date throughout the process and they managed to get the delivery done a few days earlier than expected. Would recommend to all. Didn’t once feel pushed or rushed during the sales stage either, it was made quite comfortable and felt at home.

Risposta di Vertu Motors - Toyota Doncaster
Vertu Toyota Doncaster were helpful in helping us make a decision on my car, Kobby was greatly helpful throughout the whole process!

Risposta di Vertu Motors - Toyota Doncaster
Very professional, no pressure to sell us a car, aloud to walk around all cars on sale on our own.
And the individual who dealt with my wife and I was polite at all time.

Risposta di Vertu Motors - Toyota Doncaster
Brilliant service from Julie from start to finish. Nothing was too mch trouble. Can't recommend enough.

Risposta di Vertu Motors - Toyota Doncaster
This was a very smooth experience thanks to Vertu Toyota's streamlined process. I would recommend Vertu Toyota Doncaster to friends and family because Sales Executive Callum Mullins was very kind and helpful. He prepared a very detailed video, which helped me decide to buy the car even before moving from my house. He was also diligent and transparent about every aspect of the process. Doncaster Vertu was always prompt with my calls and queries, as well as after-sales. I strongly recommend them for a premium experience.

Risposta di Vertu Motors - Toyota Doncaster
From start to finish the service was amazing

Risposta di Vertu Motors - Toyota Doncaster
Very helpful, friendly and knowledgeable staff at Toyota Doncaster. Thanks to Liam for being very patient. The after sale service is also good, Liam was happy to help with a couple of "user errors" in the weeks after purchase.

Risposta di Vertu Motors - Toyota Doncaster
Excellent customer service from Julie went through all the details of the car and the part exchange always on time highly recommended 👍

Risposta di Vertu Motors - Toyota Doncaster
Well done David and the Team at Vertu Toyota at Doncaster...seamless process, made you feel special throughout, no pressure, just clarity and delivery. Thanks again!!

Risposta di Vertu Motors - Toyota Doncaster
I dealt with a salesman called Dan Beagley at the Doncaster Vertu Toyota branch. I ordered my car in may 2026 and was told I would take delivery in July, during the waiting period Dan contacted me several times to keep me updated.
When I went to pick up my new vehicle Dan once again was so professional in his approach and attitude which made the deal better as I had an horrendous experience at the Baugh Green site.
He was clean tidy and actually looked the part, well done Dan.
All in all a smooth exchange and everything demonstrated on the vehicle. 10 out of 10 in every field
The girl on the front desk was also so polite and helpful.
It has been a pleasure dealing with Vertu Toyota at Doncaster and will certainly recommend this dealership

Risposta di Vertu Motors - Toyota Doncaster
I reserved a Toyota C-HR online as advertised on both AutoTrader and Vertu’s official website. I paid the reservation fee, took time out of my day, and drove approximately two hours round trip to your Doncaster dealership.
Upon arrival, I inspected the vehicle, discussed it with the sales team, and completed a full test drive. Only after the test drive, when I was ready to proceed with the purchase, was I informed that the vehicle had been incorrectly priced and that Vertu would not honour the advertised price.
While I appreciate that genuine pricing errors can occur, I find it completely unacceptable that this was not identified and communicated to me before I travelled to the dealership. By the time I was informed, I had already spent considerable time and money making the journey and engaging in the sales process.
Allowing a customer to reserve a vehicle, travel to the dealership, inspect it, and complete a test drive before disclosing a pricing error demonstrates a serious breakdown in communication and falls well below the level of customer service I would expect from a national dealership group such as Vertu.
From a customer’s perspective, this experience was extremely disappointing and misleading. Regardless of whether the pricing error was genuine, the way it was handled caused me unnecessary inconvenience, wasted a significant amount of my time, and left me feeling that my custom was not valued.

Risposta di Vertu Motors - Toyota Doncaster
Rite from the start, all Vertu Toyota Doncaster staff treated me as a Valued Customer,With the Information Given I was able to Choose my New Car with confidance.I was given all the infomation i .needed to drive the car Safely, the customer service was First Class.

Risposta di Vertu Motors - Toyota Doncaster
Went to Doncaster Vertue and was met by Dan one of the salesmen,he was friendly and knowledgeable and also got me a good deal on my car. He explained everything in detail and said I can get in touch anytime if there's any problems,he was easy to talk to and put me at ease and a credit to vertue.

Risposta di Vertu Motors - Toyota Doncaster
Vantage Doncaster were friendly and pleasant and easy to deal with. The service, staff and customer service were impeccable

Risposta di Vertu Motors - Toyota Doncaster
Toyota is a very good reliable car no doubt about that. I have given only 3 stars because it was a bad experience for me and my wife we did a quote and the add on for seal and protection wheel cover was all put on the bill we did not ask for it. We want to make sure you don’t make same mistake has we did we decided that the car was not for us and we took it back we lost £4000 in two weeks this is our mistake I fully understand that but this garage will not help you out with this sort of mistake. we did the same thing once before at a different dealership and they was more understanding we lost nothing. Garages are there to make money and yes this is our fault not Vertu Toyota I have done this review due to I don’t want Toyotas next customer making financial mistakes like we did you will lose a lot of money.

Risposta di Vertu Motors - Toyota Doncaster
Julie really looked after us from start to finish. All the staff were really friendly and provided good customer service

Risposta di Vertu Motors - Toyota Doncaster
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