Wow wow wow, just where do I start with the fabulous Linda, we were totally new to the motability scheme but after talking to Linda, their motability lead, we never felt more at ease. Linda was... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Wow wow wow, just where do I start with the fabulous Linda, we were totally new to the motability scheme but after talking to Linda, their motability lead, we never felt more at ease. Linda was... Leggi di più
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Having had a Skoda before I had no hesitation in using Vertu Skoda Leicester for my new car. David Ilett made my part exchange a smooth process and was most helpful with the purchase of my new motor.... Leggi di più
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I booked my Skoda in for a service along with a few extras including wash & Vacuum. At the desk I was told it had all been done including the wash. On arriving home the wash and vacuum had not been... Leggi di più
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David Clarke and Arleigh Hill at Vertu Skoda Leicester have been great throughout the whole process. They were always easy to get hold of, kept us updated, and made everything feel straightforwar... Leggi di più
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414-416 Groby Road, LE3 9QB, Leicester, Leicestershire, Regno Unito
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David Clarke and Arleigh Hill at Vertu Skoda Leicester have been great throughout the whole process.
They were always easy to get hold of, kept us updated, and made everything feel straightforward from start to finish. Nothing ever seemed too much trouble, and we felt well looked after every step of the way.
We’re really pleased with the service we received and wouldn’t hesitate to use them again. We’d happily recommend David and Arleigh to friends and family.

Risposta di Vertu Motors - Skoda Leicester
Dave the salesman was a delight to deal with , very knowledgeable on the vehicle I purchased, arranged a test drive round leicester and for a good few miles to make sure I liked the vehicle which I did , very friendly man and very easy to talk to and deal with , couldn't of asked for a better salesman, well done dave you looked after me from start to finish 10/10 😀

Risposta di Vertu Motors - Skoda Leicester
The two ladies who handled the sale and handover were both thorough, and extremely patient.
A pleasure to deal with this company.
And best of all we love our new car.

Risposta di Vertu Motors - Skoda Leicester
Highly recommend Vertu Skoda Leicester! Mike has excellent sales skills and made the vehicle delivery on 5th June 2026 incredibly smooth. Fantastic service from start to finish. I hope they will continue with the same level of post-sales assistance for my car.

Risposta di Vertu Motors - Skoda Leicester
Buying a new car is a challenge at best of times, the choice the anticipation the getting it all correct in a reasonable time scale all adds up to being more than pleased with your final choice, the joy is immense.
I was helped all the way by Vertu and staff, nothing was too much trouble even when it was busy, well done Vertu.

Risposta di Vertu Motors - Skoda Leicester
Fabulous team
Great customer service
All questions answered
Nothing was to much trouble for them
I will be back when I want a new car 🚗

Risposta di Vertu Motors - Skoda Leicester
Overall fantastic experience. The staff are very helpful, explained everything to me clearly, and answered all my questions. The whole part exchange process was seamless, and a shout out to Kian for all of his help, and going above and beyond to make sure that the car was absolutely immaculate and ready to pick up on time.

Risposta di Vertu Motors - Skoda Leicester
Great service - Linda took the trouble to ensure we had all paperwork in place, even on her day off!

Risposta di Vertu Motors - Skoda Leicester
The staff was very cheerful and polite, we had Linda Lord helping us with the process she made it very simple and explained/shown everything needed. She was kind enough to move my car to an easier spot for me to exit which really helped with my nerves for my first drive alone.

Risposta di Vertu Motors - Skoda Leicester
We were very well supported through selecting our first Motorbility car. Linda Lord was very knowledgeable about the whole process and we absolutely love our new car.

Risposta di Vertu Motors - Skoda Leicester
I had an issue with the infotainment system in my Skoda Fabia which I couldn`t resolve so decided that my only course of action was to seek the service of the people that should know the answer. I booked my car in for a diagnostic check at Vertu Motors Skoda Leicester. When I arrived I went to the service reception where I was welcomed by Trish, the service receptionist. She spoke to one of the engineers to ask if he have a quick look to see if it could be quick fix, We went to my car and he had a look at the issue and he worked out what the problem was and with a few swift key strokes resolved the problem. I was back on the road before my appointment time.
I found the whole experience 5 star and can`t think of any thing more that they could have done to improve the whole experience.

Risposta di Vertu Motors - Skoda Leicester
Our experience with Skoda Leicester was so easy going smooth sailing no hassle or problems really enjoyable love our new vehicle our sales hand oven person David and matt were amazing

Risposta di Vertu Motors - Skoda Leicester
Excellent experience, very friendly and comfortable atmosphere. The dealer was very helpful and answered all of our questions

Risposta di Vertu Motors - Skoda Leicester
From my appointment to order my new mobility car with David Ilett every thing was easy and explained, I was kept informed about the status of my new mobility car.
On hand over day David Ilett was really polite, friendly and helpful as he was when I ordered my new car.
He made sure I knew everything I needed to know as it's my first EV.
If my new Skoda enyaq is as good as my last Skoda karoq, it will be a fantastic car.
As always I had great customer service at Skoda Leicester.

Risposta di Vertu Motors - Skoda Leicester
If you don’t get your customer service right then you make life difficult for yourself. Let me explain. I have just bought my 3rd Skoda Karoq from the same Skoda garage. I keep going back because, not only do I love my Karoqs but I love the way that my interest in upgrading is managed by the Sales staff. Take Dave Ilett for instance. A salesman with a wealth of experience who knows exactly how to manage potential customers, both new and returning. There’s no pressure selling with Dave. His engaging and caring personality linked with his product knowledge are, to me, the reasons why returning customers seek him out.
I drove away from Vertu a happy man yesterday. Not just because I had my brand new car but because of the outstanding service I received throughout the purchase process. Thanks once again David.
Also a special mention for Sales Manager Dave Clarke who initially spoke with me until Dave Ilett was available. Clearly a very knowledgeable Manager with a very helpful and caring attitude towards customers and his staff.

Risposta di Vertu Motors - Skoda Leicester
Brilliant service very helpful n polite staff David made our choice of car goes smoothly and helpful every step of way.

Risposta di Vertu Motors - Skoda Leicester
Excellent and informative sales person David very positive polite and helpful

Risposta di Vertu Motors - Skoda Leicester
Salesperson listened to my requirements, she then searched available stock and found exactly what I wanted.
Car was in Nottingham and I went there, liked the car and called Linda to sell it to me.
Was offered a fair price for my trade-in (more than car-buying sites were offering).
I would award the "back room" part of the business 3 ½ stars - 11.00am collection delayed till 3.30pm; spare wheel pack requested at time order placed (3rd April), car collected 10th April, but spare wheel not yet ordered!

Risposta di Vertu Motors - Skoda Leicester
Friendly, helpful, and low pressure. Dealt with Mike Sirrell and Dave Clarke, who made the process of buying a car simple and painless, thank you

Risposta di Vertu Motors - Skoda Leicester
The part exchange of my Skoda Citigo and the purchase of a newer used model was dealt with by Dave Ilett. He offered a friendly and comprehensive customer experience.

Risposta di Vertu Motors - Skoda Leicester
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