Wow wow wow, just where do I start with the fabulous Linda, we were totally new to the motability scheme but after talking to Linda, their motability lead, we never felt more at ease. Linda was... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Wow wow wow, just where do I start with the fabulous Linda, we were totally new to the motability scheme but after talking to Linda, their motability lead, we never felt more at ease. Linda was... Leggi di più
L'azienda ha risposto
Having had a Skoda before I had no hesitation in using Vertu Skoda Leicester for my new car. David Ilett made my part exchange a smooth process and was most helpful with the purchase of my new motor.... Leggi di più
L'azienda ha risposto
I booked my Skoda in for a service along with a few extras including wash & Vacuum. At the desk I was told it had all been done including the wash. On arriving home the wash and vacuum had not been... Leggi di più
L'azienda ha risposto
David Clarke and Arleigh Hill at Vertu Skoda Leicester have been great throughout the whole process. They were always easy to get hold of, kept us updated, and made everything feel straightforwar... Leggi di più
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Scritti dall'azienda
414-416 Groby Road, LE3 9QB, Leicester, Leicestershire, Regno Unito
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Kian at Vertu Skoda Leicester was excellent throughout the whole process and the team had a good attention to detail finding a few minor things they were fixing without me even seeing them before I could pick up car

Risposta di Vertu Motors - Skoda Leicester
End to end great customer service from Linda and team. Made a complex process simple without missing the details. Well done

Risposta di Vertu Motors - Skoda Leicester
Helpful from the start, took a real interest in us as customers. Experience was really good with an excellent salesman on Mike

Risposta di Vertu Motors - Skoda Leicester
Friendly, helpful and knowlegeable sales staff.
Competitive prices

Risposta di Vertu Motors - Skoda Leicester
Having had a Skoda before I had no hesitation in using Vertu Skoda Leicester for my new car.
David Ilett made my part exchange a smooth process and was most helpful with the purchase of my new motor. Overall I was very pleased with the service I received.

Risposta di Vertu Motors - Skoda Leicester
Having done our online research for a 7-seater, we headed into the Skoda Leicester showroom, in July, with a clear knowledge of what we were after.
Saw the Kodiaz in the showroom, (white), and sat in to get the feel of it.
Forgot what ensued, but we were being shown another Skoda model with sunroof - which we went on to test drive. After some back and forth, and an overnight review, we arrived in first thing in the morning to proceed with the purchase of the car we test drove. Another potential customer was in the showroom, thinking about the same car - as informed by the staff. As we were made to understand that a £99 deposit payment would have secured the car for us, we promptly paid the deposit, whilst in the showroom - and the online deposit payment was accepted.
Unfortunately, things didn't go according to plan, so, after some exchanges, Dave C came into the picture and offered a supposed alternative - which turned out to be the car we originally came in for, the Kodiaz (black, and a 26 plate, and good APR – even better).
After all necessary paperwork had been completed and processed, we were able to pick up the car the following week, as the weekend was now upon us.
Mike and Dave arranged a courtesy car for us, in the interim.
On pickup day, we test drove the car, with the lovely Vertu lass (sorry, forgot her name 🤦🏾♂️,), and were happy with it.
So........ GREAT END RESULT - and a very happy bunny., and family.
Both Mike and Dave dealt with the hiccups well, and looked after us and our family, throughout We found both very personable, with good customer service manner.
Hubby & I are enjoying the car, and the grandkids love it, especially the back section.
Thanks so much Team Vertu, and God bless you all. 👍🏾❤️✝️

Risposta di Vertu Motors - Skoda Leicester
Dave and all the staff could not do enough for us and the car is fantastic.
THANK YOU FOR THE SEVICE we received

Risposta di Vertu Motors - Skoda Leicester
I didnt even know about vertu motors until i was driving behing someone who had a car from vertu and im glad i did! Communication was easy from start to finish. Just received the car and its absolutely stunning like brand new! Would highly recommend!!!

Risposta di Vertu Motors - Skoda Leicester
I took my husband's car for at MOT at Skoda, Leicester. I was welcomed by Ian who took me to the key lockers and explained how they worked. The Team called my husband when the MOT had been completed and provided an overview of what they found. I collected the car from Ellie Phipps at the reception desk. Ellie was very helpful, courteous and arranged for me to collect the car. Ellie and I also checked the booking I have made for my car next month.
The whole experience was very organised and the staff were very helpful and welcoming. Thank you so much for great service!

Risposta di Vertu Motors - Skoda Leicester
Wow wow wow, just where do I start with the fabulous Linda, we were totally new to the motability scheme but after talking to Linda, their motability lead, we never felt more at ease. Linda was warm and approachable and the extra detail she went to when talking to my son was outstanding. We knew we made the right decision.
Upon collecting the car, she again Linda went above and beyond spending lots of time talking us through how the car worked with all the little extras. It honestly felt like I was talking to a family member and not dealership.
In actual fact anyone at Skoda was informative and willing to help. Totally transformed my opinion on dealerships.
Huge thank you

Risposta di Vertu Motors - Skoda Leicester
I booked my Skoda in for a service along with a few extras including wash & Vacuum. At the desk I was told it had all been done including the wash. On arriving home the wash and vacuum had not been carried out. Very frustrating, makes me wonder what other things were missed. I will not be going back again. I did phone in to complain and also explain why I would be taking my business elsewhere.

Risposta di Vertu Motors - Skoda Leicester
Very pleasant girl served us and delivered our car. All went well and smoothly.

Risposta di Vertu Motors - Skoda Leicester
Excellent customer service from the team at Vertu Motors Skoda Leicester. From reserving online to viewing and purchasing a smooth transaction throughout. A Big thank you to David Ilett for looking after us. Lovely guy really appreciate all you did for Kyle. Highly recommend company.

Risposta di Vertu Motors - Skoda Leicester
Wonderful Lady so knowledgeable and welcoming.

Risposta di Vertu Motors - Skoda Leicester
The staff made the whole process as simple as possible and we bought the car that was right for us.

Risposta di Vertu Motors - Skoda Leicester
Excellent experience. Kian in Leicester was brilliant. David really helpful .

Risposta di Vertu Motors - Skoda Leicester
Dave great sales manager, as a family we have bought six cars from him now. Arleigh was really helpful on the day for a speedy hand over. Would 100% recommend.

Risposta di Vertu Motors - Skoda Leicester
Great interaction with general sales manager and his trainee. Made me an attractive deal and went to great lengths to secure a brand new model quickly. Elroq 85 edition which is excellent.

Risposta di Vertu Motors - Skoda Leicester
Very well looked after by our salesman, David. Very happy to recommend.

Risposta di Vertu Motors - Skoda Leicester
Mike and David were really easy to deal with throughout the sale and were really helpful.

Risposta di Vertu Motors - Skoda Leicester
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