Great experience and communication from a get go. Very helpful, transparent and honest. No pressure when purchasing and everything explained to the smallest detail. Purchased a vehicle and had it... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Great experience and communication from a get go. Very helpful, transparent and honest. No pressure when purchasing and everything explained to the smallest detail. Purchased a vehicle and had it... Leggi di più
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Excellent service through out my experience. Andrew Lawrence went out of his was to create a deal to my specifications. The dealership manager Ryan pulled out all the stops to create a deal within my... Leggi di più
L'azienda ha risposto
I purchased my Cupra from this dealership. I have had nothing but a lot positive experience with the car, after sales and services. A special mention to Andy who was the salesman who still remembers... Leggi di più
L'azienda ha risposto
Just purchased our second car from this dealership. We did not know how enjoyable buying a car from SEAT Derby could be on both occasions. We saw Ben Tomlinson this time and from our first contact to... Leggi di più
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Scritti dall'azienda
Locomotive Way, Pride Park, DE24 8PU, Derby, Derbyshire, Regno Unito
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Andrew Lawrence was an excellent ambassador for your company

Risposta di Vertu Motors - Seat Derby
Sales team at ver tu sea

Risposta di Vertu Motors - Seat Derby
I purchased a used vehicle last week. Was greeted by Jason Lord one of the sale Advisors he was Great answered all my questions. Very professional and treated me very well . One pleased customer 😀

Risposta di Vertu Motors - Seat Derby
Had very good service throughout from Vertu Seat Derby in purchasing my new car.
Fitz was excellent in showing me everything I was interested in for my car needs and helping in selecting what was right for me.
I was kept updated with progress on the order and he spent a lot of time assisting me in setting up my vehicle and phone options (I'm not good with technology). Would definitely recommend and although it is only my first day with the car I am very pleased with it. Very good service!

Risposta di Vertu Motors - Seat Derby
Purchased a brand new Karoq from Vertu Derby. A pleasure to deal with throughout, in particular Charlotte Sinacola.

Risposta di Vertu Motors - Seat Derby
Found a car I really wanted from this dealership and went to my local Vertu garage I have used in the past to secure it via that dealership. Advised them we were cash buyers and content with the price and secured a value for a trade in. All Derby had to do was complete the prep so we could pay the deposite to our local dealership and transport the car. 3 day later we were advised prep was complete however the price had risen by £800! I refused to be taken advantage of because I had said I would buy the car so wished them luck selling an automatic volvo off a seat forecourt. Have now bought my volvo from my local dealership. I note the one I wanted is still for sale.
Update... well Tom, may I suggest a simple TBC against the price or don't put one rather than annoy a potential customer. Fortunately a different Vertu partner had a totally different way of dealing with a sale, and why I bought my car there.

Risposta di Vertu Motors - Seat Derby
Vertu Derby, I can only rate 5 stars but they deserve more. I rarely leave reviews particularly for car purchases. Having bought over 200 cars in my life, Vertu has been the best dealer experience ive had to date and Ive been to every prestige brand!
From enquiry to handover, in just a few days all the stops were pulled out with 100% credit going to Andy Lawrence. Car immaculate, px deal offered on par with other offers, service and responsiveness beyond reproach. Will be travelling the 90 miles for servicing just because I know I will be looked after. Some will say im mad, but when you get service of this standard, sometimes you need to put yourself out to get it. I am prepared to do so.

Risposta di Vertu Motors - Seat Derby
From the moment I walked into the showroom I was treated with upmost courtesy and respect. Senoir sales exec Ollie Ollerton listened carefully to my needs and requirements and we found the perfect model. With lots of laughing in-between. Tom the manager runs a great team. Top class dealership.

Risposta di Vertu Motors - Seat Derby
Good customer service received from Seat Derby. Ollie was knowledgeable and helpful.

Risposta di Vertu Motors - Seat Derby
Poor, get a quote online and watch them take huge amounts off after wasting your time. Left to wait nearly 45 minutes in the waiting area after making and confirming an online appointment as well. Wouldn’t bother.

Risposta di Vertu Motors - Seat Derby
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