Great experience and communication from a get go. Very helpful, transparent and honest. No pressure when purchasing and everything explained to the smallest detail. Purchased a vehicle and had it... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great experience and communication from a get go. Very helpful, transparent and honest. No pressure when purchasing and everything explained to the smallest detail. Purchased a vehicle and had it... Leggi di più
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Excellent service through out my experience. Andrew Lawrence went out of his was to create a deal to my specifications. The dealership manager Ryan pulled out all the stops to create a deal within my... Leggi di più
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I purchased my Cupra from this dealership. I have had nothing but a lot positive experience with the car, after sales and services. A special mention to Andy who was the salesman who still remembers... Leggi di più
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Just purchased our second car from this dealership. We did not know how enjoyable buying a car from SEAT Derby could be on both occasions. We saw Ben Tomlinson this time and from our first contact to... Leggi di più
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Scritti dall'azienda
Locomotive Way, Pride Park, DE24 8PU, Derby, Derbyshire, Regno Unito
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Ha risposto al 96% delle recensioni negative ricevute
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Great experience and communication from a get go. Very helpful, transparent and honest. No pressure when purchasing and everything explained to the smallest detail.
Purchased a vehicle and had it delivered few weeks back and enjoying it.
Fitz at the Seat Derby made experience worthwhile with positive attitude and good knowledge.

Risposta di Vertu Motors - Seat Derby
I purchased my Cupra from this dealership. I have had nothing but a lot positive experience with the car, after sales and services.
A special mention to Andy who was the salesman who still remembers me and also Maya who looked after me when my car went in for a service.
Would recommend to this dealership to anyone

Risposta di Vertu Motors - Seat Derby
Excellent service through out my experience. Andrew Lawrence went out of his was to create a deal to my specifications. The dealership manager Ryan pulled out all the stops to create a deal within my budget. No pushy sales just there to create the perfect deal for me. Would highly recommend SEAT DERBY.

Risposta di Vertu Motors - Seat Derby
The Sales manager Tom and Sales representative Jo were very friendly and professional. They listened to the things that were important for me in a car and gave very helpful advice. I felt no pressure and was not rushed at all even though it was the end of the day. I wouldn’t hesitate to deal with them again.

Risposta di Vertu Motors - Seat Derby
Thank you very vertu motors for all your help.
Your staff where very patient, helpful especially Fix such an outstanding person . We rate Vertu motors 100 per cent. Thank you.

Risposta di Vertu Motors - Seat Derby
Fantastic service from Cupra Derby from the first moment we walked in to just have a look at things, to finding the right car for us and buying it. Andy in particular was so helpful in explaining everything. I can’t rate them highly enough!

Risposta di Vertu Motors - Seat Derby
I’ve had my Cupra Born a week now and I’m really happy with the whole experience at Seat Derby. The manager Mark was really helpful for initial booking and then I was looked after by Ben Tomlinson on the day. A quick turnaround as I wanted to take the car the same day but it was no problem at all for the team. Ben helped to set the car up to my preferences before I was on my way home. Very pleasant experience and would recommend.

Risposta di Vertu Motors - Seat Derby
Just purchased our second car from this dealership. We did not know how enjoyable buying a car from SEAT Derby could be on both occasions. We saw Ben Tomlinson this time and from our first contact to vehicle handover he was very professional, helpful and knowledgeable always with a smile. Ben is a credit to the business along with the management team , Ryan and Tom, who we met during our visits. Nothing was too much trouble and would certainly recommend this dealership to anyone buying a vehicle.

Risposta di Vertu Motors - Seat Derby
Very helpful and efficient. Great attention to detail which made the experience very enjoyable. Fitz
went over and above to help and show me the new car. It is my first automatic car and he gave me very good advice.

Risposta di Vertu Motors - Seat Derby
I have been a Seat Derby customer for a number of years now and this time I had initially dealt with Tom and Joe.
On the day of collection of the new car Ben was who helped me out with the handover and he was great really appreciated him getting it all sorted in quick time as I had to be somewhere at a particular time.
All the team on the day were great thank you for getting sorted for me quickly.
Sarah

Risposta di Vertu Motors - Seat Derby
The service we received was excellent from Josh. He was friendly and very helpful. We would highly recommend. We’re so pleased with our Cupra.

Risposta di Vertu Motors - Seat Derby
It was Keisi that dealt with me from the start to actually buying the car
She researched really well to find me the right car with all the required options . The car itself is amazing and a dream to drive. I wasn't sure about it being automatic so Keisi was patient with me on the test drive to ensure I was comfortable with it. I would recomend Keisi, particularly for any nervous female who gets intimidated by sales men.Thank you Keisi and if I ever need another car I will come back to you. I love my automatic vw T-Roc xx

Risposta di Vertu Motors - Seat Derby
Amazing experience for our first time getting a new car and the staff was amazing so friendly and polite very welcoming I give the gentleman man that dealed with us heart I give him 5 stars

Risposta di Vertu Motors - Seat Derby
Tried to arrange to buy a car, said I was coming up on the Saturday with a car to part exchange, was told without a video call it wasn't possible to do. Someone then purchased the car on the Saturday despite me asking to reserve it etc, poor service, AVOID

Risposta di Vertu Motors - Seat Derby
Friendly helpful staff, great overall experience

Risposta di Vertu Motors - Seat Derby
The whole experience from initial contact to driving the new vehilce away was so simple and efficient despite one or two obstacles I managed to put in the way.
Well done to Ryan and Tom at Derby

Risposta di Vertu Motors - Seat Derby
Dan, was very knowledgeable and not pushy at all, he talked me through all the technical stuff and was very patient as I'm not the best.
We're very happy with our Renault Symbioz and would recommend Vertu to our family and friends

Risposta di Vertu Motors - Seat Derby
Bought new Arona ( pre reg) Andy was very helpful as most of deal done over phone .
Part exchange valuation fair and after sending video and pics price agreed and kept to when I turned up to collect car.
All paperwork handled quickly and efficiently. Everything explained and car already less than 24hrs after initial phone call.
All in all happy customer and would happily go back to Andy although it’s 100 mile away.

Risposta di Vertu Motors - Seat Derby
Another fantastic experience with vertu. Third car I have bought at the Seat Cupra Derby branch now and have never been let down with the care and service. Keisi, Matt and the rest of the team have been amazing as usual and I’m sure I’ll be with them for number 4! Thanks guys.

Risposta di Vertu Motors - Seat Derby
Andy was really helpful this morning when we arrived having made an error. He was calm, patient, understanding and sorted everything out for us. He also gave us future advice. Thank you so much Andy, your help today turned a panic moment into a great outcome, it is much appreciated.

Risposta di Vertu Motors - Seat Derby
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