I cannot stress how helpful and friendly the staff at Vertu Nissan Ilkeston were from start to finish. Despite some hitches they bent over backwards to make things go as smoothly as possible and are c... Leggi di più
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I cannot stress how helpful and friendly the staff at Vertu Nissan Ilkeston were from start to finish. Despite some hitches they bent over backwards to make things go as smoothly as possible and are c... Leggi di più
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Very friendly and helpful staff, explained the whole process, showed me how everything worked and were very professional
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A very big thankyou to Lewis from Nissan,Ilkeston for finding the right car for me & to Danielle for her expert knowledge in completing the sale.She is so friendly & smiley.I would recommend Vertu to... Leggi di più
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Getting my first car was very exciting and a bit stressful, however working with Oliver from Skoda Derby was such a delight. Gave me full information and tips on what car to get and what would be suit... Leggi di più
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Scritti dall'azienda
Derby Road, DE7 5FH, Ilkeston, Derbyshire, Regno Unito
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Great customer service, very welcoming and friendly . Professional , knowledgable and organised.
Mathew hall looked after us throughout our purchase through to collection day, always happy to help with questions or any issues we may have had. He really does go that extra mile to complete customer satisfaction and made us feel valued as a customer.

Risposta di Vertu Motors - Nissan Ilkeston
We recently bought a new Nissan Qashqai from Nissan Vertu at Ilkeston. The service we received was excellent. Matthew was the person who helped us through the buying/part exchange process - he definitely had the patience of a saint dealing with us and particularly my ever changing mind on what I wanted!
All in all we found the attitude and professionalism - along with a few laughs - first rate.
Thank you Nissan 😊

Risposta di Vertu Motors - Nissan Ilkeston
We've just bought our first brand new car (Juke Tekna). Lewis, Matthew & Nik made the whole sales and collection process easy and friendly. They provided all the information needed in a friendly and no pressure manner. Would definitely recommend buying a new car from Vertu Motors
Nissan Ilkeston. We both are really happy with the car itself and glad we made the purchase

Risposta di Vertu Motors - Nissan Ilkeston
Great service. Staff always friendly and happy to help with all my questions

Risposta di Vertu Motors - Nissan Ilkeston
I reserved a car online Sunday morning. Went to the dealer first thing on the Monday. I was greeted by Matthew Hall who guided me through the whole process. Which resulted in me being able to collect my new car the following day on the Tuesday. Again Matthew processed the collection and gave me a detailed run down on the car I had bought. The whole process felt very comfortable and was a very positive buying experience.

Risposta di Vertu Motors - Nissan Ilkeston
From the first moment we contacted Nissan Vertu Ilkeston, we’ve been treated with the upmost respect and felt very special towards the staff. The staff here are absolutely fantastic and make you feel very welcome. Very knowledgeable and kind, giving good advise and answering any questions or doubts you have. A special thank you to Lewis who was our first point of contact, so refreshing to meet a young man who’s so enthusiastic and knowledgeable. Also a special thank you to Danielle who finalised our purchase. She’s such a lovely Lady that Ilkeston Vertu should be proud of. From our first meeting to our test drive to picking up our Car. Danielle you work very hard and deserve recognition. I would 100% recommend Nissan Vertu, Ilkeston. With all our thanks.

Risposta di Vertu Motors - Nissan Ilkeston
Thank you to Danielle, for making our car buying experience very pleasant. We were kept informed at all times, about the process, and she made sure we had all the right information required to make our decision.

Risposta di Vertu Motors - Nissan Ilkeston
Very professional excellent service the staff are pleasant I'm very pleased with the car.

Risposta di Vertu Motors - Nissan Ilkeston
My Salesman, Karl, was attentive to my every need and question. Helped me tirelessly through the buying process and helped me to achieve the deal I was looking for.
On collection day Karl explained everything to do with the car patiently and professionally. Would definitely go back when ready

Risposta di Vertu Motors - Nissan Ilkeston
Excellent experience with Karl the motability expert very informative and knowledgeable would highly recommend this dealership

Risposta di Vertu Motors - Nissan Ilkeston
I couldn’t be happier with the service I receivedfrom Matthew Hall From start to finish, he was incredibly helpful, patient, and understanding. He took the time to explain everything clearly, answered all my questions without rushing me, and made sure I felt completely comfortable with my choice.
The whole process was smooth and stress-free thanks to Mathews professionalism and genuine care. Nothing felt like too much trouble, and he kept me updated every step of the way. It really made a difference dealing with someone who truly understands the importance of getting everything right on a Motability vehicle.

Risposta di Vertu Motors - Nissan Ilkeston
A great experience. Matt was really helpful, had lots of advice, showed us a couple of cars once he knew what we were after. Being nervous and not really knowing what I wanted etc he was great, polite, knowledgeable and found the whole experience of buying my new car great. Would definitely recommend

Risposta di Vertu Motors - Nissan Ilkeston
Great experience at Vertu Ilkeston. I received a lot of support and advice from Matthew at the branch. He was extremely helpful and available to answer my questions.

Risposta di Vertu Motors - Nissan Ilkeston
I had a positive experience overall. While buying a car, there were a miscommunication and misunderstanding to purchase over the weekend from the head office staff. However, it was handled professionally from the garage and resolved perfectly. I’m happy with the outcome and appreciate the effort made.
Definitely recommending.

Risposta di Vertu Motors - Nissan Ilkeston
Danni was excellent, friendly and knowledgeable. She made the whole process from test drive to choosing a car and purchase very smooth and easy.

Risposta di Vertu Motors - Nissan Ilkeston
From the first contact with the team at Ilkeston to driving the new car away was a stress free process.
Communication with the team via telephone or email was very straight forward and informative.
Nothing was to much trouble and nothing was forced upon you, yes all products were explained but that was how it was left.
Overall it was a pleasure to choose my car from Ilkeston and would not hesitate in going back there

Risposta di Vertu Motors - Nissan Ilkeston
Friendly, helpful staff, competitive prices, and a smooth process.

Risposta di Vertu Motors - Nissan Ilkeston
This is my 4th Qashqui & love them. The service from the Vertu staff was fantastic

Risposta di Vertu Motors - Nissan Ilkeston
A very professional dealer and fantastic customer service from Danielle and Nik.
We discussed my requirements and budget and they sourced me a fantastic offer on a Qashqai.
Very pleasant experience from initial enquiry to picking up the vehicle 😀

Risposta di Vertu Motors - Nissan Ilkeston
We received excellent service from Matthew who took his time to explain every step of the way though all the paperwork. We felt very comfortable as all the staff were very friendly. Would not hesitate to use your company again and will highly recommend you. The coffee was lovely. Thanks again Matthew.

Risposta di Vertu Motors - Nissan Ilkeston
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