Vertu Motors - Hyundai Peterlee Recensioni 

121
TrustScore 5 su 5

4,8

3 Mill Hill, North West Industrial Estate, SR8 2HR Peterlee, County Durham, GB


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Valutata 5 stelle su 5

Hyundai Peterlee, wow what can we say Our sales representative Tony and Dealer principal Jordan where knowledgeable, honest and helped us get the car we wanted within our budget. This is the seco... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service! As a disabled customer, I deeply appreciated the patience shown to my husband and me while ordering my new vehicle. Angela kept us regularly updated and went out of her way to... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The style of engagement suited us well, we were asked what we were looking for, no-one tried to 'sell up', the pitch and help were just right. Harrison was our contact and he had lovely manner and g... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Second car bought from Peterlee hyundai, can't fault the service. Dealt with Ed Golightly each time and he is great. No nonsense, straight forward, incredibly happy with my purchase.

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Vertu Motors - Hyundai Peterlee

Scritti dall'azienda

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informazioni di contatto

  • 3 Mill Hill, North West Industrial Estate, SR8 2HR, Peterlee, County Durham, Regno Unito

  • 0344 659 0599

4,8

Eccellente

TrustScore 5 su 5

121 recensioni

5 stelle
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4,8

Tutte le recensioni

(121)

13.232 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great and easy experience purchasing a…

Great and easy experience purchasing a used car from Vertu Peterlee.
Sales executive Edwin was friendly, professional and knowledgeable which made the whole process including trade in an easy experience.
Would recommend anyone looking for a car to visit here.

10 ottobre 2025
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Logo di Vertu Motors  - Hyundai Peterlee

Risposta di Vertu Motors - Hyundai Peterlee

Good afternoon Colin. Thank you so much for your kind words! We are so happy to hear that Edwin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Valutata 5 stelle su 5

First experience at vertu hyundai …

I came for a test drive of a used hyundai Tucson that I reserved online. Tony Allen set me up and another employee took me out for it, he was super friendly & was very knowledgeable of the car. When I got back I decided to buy it, Tony made the whole experience so easy with no pushy sales. I was offered 4 extra products to buy with the car. Tony explained them all to me & I bought 2 of them because I wanted them.
Overall I received a first class service 10 out of 10.

11 ottobre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Good morning Scott. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tony and the team. We hope to see you again soon. Happy motoring, Kerry

Valutata 5 stelle su 5

Stress free service for my car again…

Stress free service for my car again thank you Georgia for a great experience & making me feel like a valued customer

7 ottobre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Good morning, Sid. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Valutata 5 stelle su 5

Well worth the distance travelled.

An excellent price for the new car I was after, short delivery time, reasonable trade in price for my old car, very good communications and a real pleasure to deal with Edwin and the team at Peterlee Hyundai. This was one of the most relaxing and enjoyable purchase of a new car i have experienced, well worth the hour and a half journey to get there.

30 settembre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Edwin and the team. We hope to see you again soon. Happy motoring, Chloe

Valutata 5 stelle su 5

Great service

Great service from start to finish.2'nd car I have bought from peterlee .Sales team really good especially Trever Darby who dealt with my every need.

30 settembre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valutata 5 stelle su 5

Helpful staff

Helpful staff, quick turn around. Very happy with new vehicle.

30 settembre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Valutata 5 stelle su 5

I10 purchase

Very professional and helpful Sales person who made us feel comfortable and did not put us under pressure at any time. All the staff were friendly. Over the moon with the car!

23 settembre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valutata 5 stelle su 5

The right car

Andy went above and beyond to find the right car for us. Looking forward to another hyundi journey!

19 settembre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Andy and the team. We hope to see you again soon. Happy motoring, Kerry

Valutata 5 stelle su 5

Great service

Great service, Andrew was very professional and informative. Kept me updated throughout the entire process. Made buying a new car a simple and easy experience.

12 settembre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valutata 5 stelle su 5

Great Experience

Just bought a used car from Peterlee Hyundai and dealt with Ed
This will be the 4th car we have bought with Ed and as usual we are not disappointed. Always makes us feel welcome and listens to what we are after and looks after us
Would defo recommend this garage and especially the salesman Ed

15 settembre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ed and the team. We hope to see you again soon. Happy motoring, Kerry

Valutata 5 stelle su 5

Great service from Andrew & team

Really great experience buying a car, excellent communication throughout.

13 settembre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Valutata 5 stelle su 5

My brand new car

After a disappointing start to buying a car and having it refused the problem was sorted quickly by the sales man Harry and the Manager Haley, top marks to these two for a job well done with kindness and courtesy.

5 settembre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Thank you so much for your kind words! We are so happy to hear that Harry and Haley was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Valutata 5 stelle su 5

Vertu Peterlee first class dealership

We purchased our new Hyundai Tuscon plug in hybrid ultimate on 1st from Vertu Hyundai Peterlee.
This is our 7th purchase from this dealer. The sales executive for the last four was Eddy. He took the stress out of all the paperwork etc and with his knowledge and easy going friendly manner it was a pleasure to do the transaction. This is one of the reasons why we return to Vertu Peterlee. Nothing was a problem to him or the team and can highly recommend purchasing a vehicle from them.
We would just like to add Eddy is a credit to the organisation and best wishes to him for the future.
The car is amazing love it.

1 settembre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Eddy and the team. We hope to see you again soon. Happy motoring, Kind regards, Selina

Valutata 5 stelle su 5

Great service

Great service from start to finish, Ed from Vertu Peterlee was very knowledgeable and helpful every step of the way, nothing was too much trouble. Love my new car, thank you!!

5 settembre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Valutata 5 stelle su 5

Good Service

A very good experience from first visiting showroom to the purchase of our new car. Our Salesperson Edwin Golightly was extremely helpful as always this is the fourth car we have bought with him.

3 settembre 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Good afternoon Brian. Thank you so much for your kind words! We are so happy to hear that Edwin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Valutata 5 stelle su 5

Hyundia Tuson

Hi
I had a great experience at Peterlee Hyundai our sales person was absolutely fantastic if you ever go there ask for Edwin he will look after you from start to finish.
He takes care of all your paper work including the DVLA. A 5 * rating .
Thank you.

29 agosto 2025
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Logo di Vertu Motors  - Hyundai Peterlee

Risposta di Vertu Motors - Hyundai Peterlee

Thank you so much for your kind words! We are so happy to hear that Edwin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Valutata 5 stelle su 5

very friendly good knowledge extremely…

very friendly good knowledge extremely helpful. couldn’t ask for better service andrew went above and beyond

18 agosto 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Valutata 5 stelle su 5

The Peterlee dealership had a warm…

The Peterlee dealership had a warm welcome, staff offered us space to look at the cars with no hard sell. Ed took the time to go over our requirements and did not rush us into making a decision. Fantastic customer service .

28 agosto 2025
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Logo di Vertu Motors  - Hyundai Peterlee

Risposta di Vertu Motors - Hyundai Peterlee

Good morning. Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Valutata 1 stelle su 5

Massively incorrect information on this…

Massively incorrect information on this Web page. DO NOT go through hyundai for your servicing or any other mechanical issues.
Prices are incorrect and the list of jobs that will be carried out is also massively deceptive.
Trying to establish what work is part of the full service is like entering pans labyrinth.
Hyundai customer service have no knowledge whatsoever ever of what is stated on their websites.
I had a disgraceful experience talking to Peterlee Hyundai Garage in the phone about this.
SG Petch in Middlesbrough were so much nicer over the phone, accepting that there are issues with the website (not overseen by SG petch!)

In summary of work that will be completed, the full service states that it will include "Full health check of vehicle management systems using Hyundai Diagnostic Tester" this is not to be mistaken for a Hyundai diagnostic test!!!
Although it clearly states that is what it is.

AA breakdown cover is included and clearly states that terms and conditions apply to this.
The diagnostic check also has terms and conditions applied, it is just not stated as having TsandCs. This is known as deceptive practice from hyundai.

31 luglio 2025
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Risposta di Vertu Motors - Hyundai Peterlee

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Many thanks Dawn

Valutata 4 stelle su 5

Great car

The salesman Andrew, was very friendly, helpful and professional. He did not pressurize me at all and allowed me to make my own decision.
I was very pleased with the amount given for my trade in vehicle.
After driving the Kona for 2 weeks now, I am delighted with the car.

7 giugno 2025
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Logo di Vertu Motors  - Hyundai Peterlee

Risposta di Vertu Motors - Hyundai Peterlee

Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

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