Vertu Motors - Hyundai Nottingham Recensioni 55

TrustScore 4.5 su 5

4,5

20 Nuthall Road, NG8 5AT Nottingham, Nottinghamshire, GB


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Valutata 5 stelle su 5

We felt welcome and were treated with respect and courtesy from our first visit to the moment that we handed over the previous and collected the new car. All of our questions were answered profession... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

When I collected my new car, the sales executive was outstanding. He showed me around the car and was brilliant in showing me how everything worked and explaining clearly what the controls did. I dr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

​I recently picked up my new car from Vertu Hyundai Nottingham, and I cannot recommend them enough. The entire collection process was smooth, professional, and really exciting. ​A special thank you... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from start to finish. This was a new experience for me, so I was relying quite heavily on the advice of the dealership. Dillon was extremely helpful, explaining everything in detail to m... Leggi di più

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Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Vertu Motors - Hyundai Nottingham

Scritti dall'azienda

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informazioni di contatto

  • 20 Nuthall Road, NG8 5AT, Nottingham, Nottinghamshire, Regno Unito

  • 0344 659 0052

4,5

Eccellente

TrustScore 4.5 su 5

55 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Valutata 5 stelle su 5

Ourstanding experience

We felt welcome and were treated with respect and courtesy from our first visit to the moment that we handed over the previous and collected the new car. All of our questions were answered professionally and with great kindness. This is the second Motability car that we purchased through Vertu Motors Hyundai Nottingham, and we felt as well advised as we did the first time.

22 maggio 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Thank you for sharing such a lovely review. We’re so pleased you felt welcomed and well looked after throughout the whole process. It’s wonderful to hear this is your second Motability car with us and that the team provided the same great service once again. Many thanks, Chloe

Valutata 5 stelle su 5

Great service by team members

Great service by team members, Elisha , Jason and Martin .
Excellent customer service all round and communication was excellent.
10/10 everyday.
Thanks Team

16 maggio 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Dear Pete,
Thank you very much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you received great service from Elisha, Jason and Martin.
It’s wonderful to know that the team provided excellent customer service and communication throughout — your “10/10 every day” comment is especially appreciated and will mean a great deal to them.
Thank you again for your kind feedback and for choosing Hyundai Nottingham.
Kind regards,
Liza

Valutata 5 stelle su 5

Jay Griffiths is a top man all the help…

Jay Griffiths is a top man all the help and support he gives you is outstanding when it came for me to order my motability car.

13 maggio 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Hi there,
Thank you for your fantastic feedback. We're delighted to hear that Jay Griffiths provided such outstanding help and support throughout your Motability journey. It’s great to know he made the process of ordering your car smooth and well supported — that level of care really does make all the difference.
Your kind words will mean a great deal to Jay and the team.
Kind regards
Dawn

Valutata 1 stelle su 5

Avoid

Avoid
4 hours for a pre-booked minor service
Warranty claim for a genuine defect took 6 months to process- fobbed off through entire process
Ruined my faith in purchasing another new car
All 4 midlands Hyundai dealers to date have been poor and Hyundai Customer service UK is non existent
Warranty isn't worth the paper it's written on-

23 aprile 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Good morning. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean

Valutata 5 stelle su 5

Great Experience

Jay Griffiths was very professional in his approach. Spent time explaining all the details in friendly manner. Overall a great experience. Thank you very much for being so helpful.

6 maggio 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Good afternoon Ashok,

Thank you for your feedback. It’s great to hear that Jay took the time to explain everything clearly in a friendly and professional way and that the overall experience was such a positive one. We really appreciate you highlighting how helpful he was throughout.

Kind regards,
Dean

Valutata 5 stelle su 5

Excellent Car Collection Experience with Michael Kwainoo at Hyundai Nottingham

​I recently picked up my new car from Vertu Hyundai Nottingham, and I cannot recommend them enough. The entire collection process was smooth, professional, and really exciting.
​A special thank you to Michael Kuainoo. He looked after me from the initial order all the way to the final handover. He kept me updated throughout, and on collection day, he took the time to make sure I was completely comfortable with the car before I drove away. Nothing was too much trouble for him.
​I'm thrilled with the new car and really appreciated the top-tier customer service Michael provided. If you are visiting Hyundai Nottingham, definitely ask for Michael.

22 aprile 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Hi there,
Thank you so much for taking the time to share such a wonderful review. We're absolutely delighted to hear that collecting your new car from Vertu Hyundai Nottingham was such a smooth, professional, and exciting experience.
A special thank you for recognising Michael Kuainoo. It’s fantastic to know that he supported you every step of the way — from your initial order through to final handover — keeping you fully updated and making sure you felt completely comfortable with the car before driving away. Going the extra mile and ensuring customers feel confident and cared for is exactly what we strive for, and your comments show Michael achieved that brilliantly.
We're thrilled that you're loving your new car and truly appreciate your strong recommendation. Your kind words will mean a great deal to Michael and the entire team at Hyundai Nottingham.
Enjoy every mile in your new car!
Kind regards
Dawn

Valutata 5 stelle su 5

When I collected my new car

When I collected my new car, the sales executive was outstanding. He showed me around the car and was brilliant in showing me how everything worked and explaining clearly what the controls did.
I drove off the forecourt confidently, knowing the layout of the instrument panel etc.
Thank you Jay.

29 aprile 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Good afternoon John,

Thank you for your review. It’s great to hear that the handover was so thorough and that everything was explained clearly, helping you drive away feeling confident. Jay will be really pleased to know his support made such a positive difference.

Kind regards,
Dean

Valutata 5 stelle su 5

Great service from start to finish

Great service from start to finish. This was a new experience for me, so I was relying quite heavily on the advice of the dealership. Dillon was extremely helpful, explaining everything in detail to me -even when I felt like my questions were a bit daft. The process was straight forward and within a week I was able to pick up my new car. Dillion sorted everything for me, connected my phone up for me and showed me everything I needed to know. Great customer service. Thank you!

28 aprile 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Good morning Jemma,

Thank you for your lovely review. I’m really pleased to hear that the experience felt straightforward and supportive, especially as it was something new for you. It’s great to know Dillon took the time to explain everything clearly, answer your questions, and look after the details right through to handover, including setting up your phone and showing you around the car. We really appreciate your kind feedback.

Kind regards,
Dean

Valutata 5 stelle su 5

No hard sell

Very friendly and informative, not pushy at all

23 aprile 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Thank you for your feedback. We’re pleased to hear that you found the team friendly, informative, and helpful without any pressure. Your comments are very much appreciated.
Kind regards,
Matthew

Valutata 5 stelle su 5

Michael was really helpful and made…

Michael was really helpful and made sure I was comfortable in the car I chose. I highly recommend this place.

17 aprile 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Hi Francis,
Thank you for the great review. Wonderful to hear Michael was so helpful and made sure you felt completely comfortable with your choice. Really appreciate the recommendation as well.
Kind regards,
Kerry

Valutata 5 stelle su 5

Purchased a car from Dillon at Hyundai…

Purchased a car from Dillon at Hyundai Nottingham branch. Great sales person, helped us pick the right car. When picking up he made sure to show us everything we needed to know and answered all our questions before we went on our way. Great service, highly recommend.

6 aprile 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Thank you for your great feedback. It’s wonderful to hear that Dillon looked after you so well and ensured everything was fully explained when you collected your car. Providing clear, friendly service is something we pride ourselves on, and your comments reflect that perfectly. I’ll make sure Dillon and the Nottingham team receive your praise. Thank you again for choosing us and for the recommendation.
Kind regards,
Keith

Valutata 5 stelle su 5

I was greeted by Josh who offered me a…

I was greeted by Josh who offered me a drink and discussed my requirements and options. I selected the model of car best suited to my needs. Josh checked my car and printed out an offer for a part exchange deal. I said I'd take it away and think about things as I hadn't fully decided on a Skoda. There was no pressure to complete the deal and Josh invited me to contact him with any questions. The next day I contacted Josh by email to accept the offer. We arranged a pick up date, organised a deposit over the phone and Josh then sent all the details regarding payment. Any forms to be signed were sent by text and agreed by 4 digit codes. A week later I picked up my new car. The whole experience was relaxed, straight forward and unpressured. I was introduced to the Sales Manager, Chris, who thanked me for my business, asked if I was happy with everything and presented me with flowers and champagne. I am more than happy with Vertu, Nuthall Road.

14 aprile 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Hi there,
Thank you for the lovely review. It’s great to hear how relaxed, straightforward and unpressured the whole experience was. Josh clearly looked after you brilliantly from first conversation to collection, and the thoughtful handover from Chris was a really nice finishing touch.
So pleased you’re happy with Vertu Hyundai Nottingham.
Kind regards,
Kerry

Valutata 5 stelle su 5

I have bought over 9 cars from Michael…

I have bought over 9 cars from Michael Quainoo at Hyundai Nottingham and i have always been treated like family. Thank you very for all your help over the years. Will definitely recommend you to my friends and family.

4 aprile 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Hi there,
Thank you so much for your incredible loyalty and for taking the time to share such a heartfelt review. Buying over nine cars from Michael is truly remarkable, and it’s wonderful to hear that he has consistently made you feel like part of the family. Your trust and continued support mean a great deal to us.
We’re delighted to know that Michael has been able to help you over the years, and we genuinely appreciate your willingness to recommend us to your friends and family.
If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Kind regards,
Keith

Valutata 1 stelle su 5

We had issues with the used car we…

We had issues with the used car we purchased. Issues began at one week after pick up and we have been into the garage over 12 times now in 2.5 years.

Luckily most of the big issues are warranty jobs. But each time we had to wait weeks for an appt and there was always trouble getting hire cars.

It was so inconvenient and I have lost trust in both the brand and this dealership.

I have now taken the decision that the car is too troublesome and I don’t trust it so am getting rid despite being in negative equity.

Based on my experience I will never touch another Hyundai ever again

Hyundai Tucson 1.6 mile hybrid diesel.

10 marzo 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1H2503 Kind regards, Matthew.

Valutata 5 stelle su 5

Jason the manager went out his way to…

Jason the manager went out his way to sort out an exchange on a vehicle we couldn’t get on with

20 marzo 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Thank you for your review. I’m really pleased to hear that Jason went out of his way to help arrange an exchange when the original vehicle wasn’t right for you. We truly appreciate you sharing your experience.
Kind regards,
Matthew

Valutata 5 stelle su 5

From start to finish we were in our new…

From start to finish we were in our new car with all paperwork signed and instructions given in 45 minutes

19 marzo 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Hi Andrew,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re really pleased to hear that your experience at Vertu Hyundai Nottingham was so efficient.
Having everything completed — from paperwork to handover instructions — within 45 minutes is great to hear, and we’re delighted the team could make the process so smooth and straightforward for you.
If you need any further support with your new car, we’re always here to help. Enjoy the drive!
Kind regards,
Liza.

Valutata 5 stelle su 5

I am not new to Vertu Motors but…

I am not new to Vertu Motors but something more peculiar is the mannerisms of the man I met who took me through the pros and cons of getting it right when selecting a very my choice. He was an African man by the name of Michael whose smile seemed infectious and persuasive during my meeting with him. He was very polite, supportive with good listening and empathy skills shown having regards to support needs. I should score him 150 over 100. Vertu motors had really done great.

13 marzo 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Hi Olu,
Thank you for your exceptional 5‑star review. We’re delighted to hear that your experience at Hyundai Nottingham stood out, even as a returning Vertu Motors customer. It’s wonderful to know that Michael made such a positive impression during your visit.
Your description of his polite manner, supportive approach, and excellent listening and empathy skills truly reflects the service we aim to provide. His ability to guide you clearly through your options — while bringing an infectious smile and genuine care — is exactly the kind of customer experience we’re proud of. Feedback as enthusiastic as “150 out of 100” really means a lot.
Thank you again for taking the time to share your thoughtful comments. We’ll be sure to pass your praise on to Michael and the team.
Kind regards,
Liza

Valutata 5 stelle su 5

Excellent Service

Will dealt with Brett on the purchase of our new car who was very helpful,patient,gave good advice, through and not pushy at all ( like some sales person can be )

12 marzo 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Hi Debra
Thank you for your lovely feedback. We're really pleased to hear that you found Brett so helpful, patient, and thorough throughout the purchase of your new car. It’s great to know he offered good advice and that his approach was never pushy — just supportive and professional.
Your comments are truly appreciated.
Kind regards
Dawn

Valutata 5 stelle su 5

Fantastic!

Great service, very impressive. The team (especially Elisha and Steven) went above and beyond to accommodate and ensure I was happy. Love my new car, thank you!

4 marzo 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Thank you for taking the time to share your experience. I’m delighted to hear that you were so impressed with the service. Elisha and Steven will be thrilled to know they went above and beyond to ensure you were completely happy — they take great pride in delivering this level of care.
I’m really pleased to hear you’re loving your new car too. Thank you again for your kind words and for choosing us.
Kind regards,
Matthew

Valutata 5 stelle su 5

The customer service was excellent

The customer service was excellent. They helped me get in my car the same day I came to view it.

5 marzo 2026
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Risposta di Vertu Motors - Hyundai Nottingham

Hi Jordan,
Thank you for leaving us a fantastic 5-star review. We’re really pleased to hear that you received excellent customer service at Hyundai Nottingham. It’s great to know the team were able to help you get into your new car on the very same day — we truly appreciate you sharing your experience.
Kind regards,
Liza

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