Vertu Motors - Ford Durham Recensioni 

107
TrustScore 4.5 su 5

4,7

High Street, Carrville, DH1 1AU Durham, County Durham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

A huge thank you to the team at Vertu Ford Durham for making my purchase of a used car very easy indeed! I haven't experienced such a fine level of customer service in years... A special thank you... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Buying this car was a very good experience. The salesperson Aqib Aslam was very pleasant and extremely helpful. Nothing was too much trouble and everything was explained in detail without any pressure... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I enquired one day and had a new car within a week! I spoke to Leon and can’t speak very highly of him. He was very professional while being aware of my needs.when I approached the garage there was a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jess was excellent all the way through. She answered questions which were probably minor, but she did it with ease and professionalism. She made the whole process very easy from a customer point of v... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Vertu Motors - Ford Durham

Scritti dall'azienda

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informazioni di contatto

  • High Street, Carrville, DH1 1AU, Durham, County Durham, Regno Unito

  • 0330 108 8963

4,7

Eccellente

TrustScore 4.5 su 5

107 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(107)

12.810 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Never ending issues with the car that I…

Never ending issues with the car that I bought less than a year ago. Worst service department I have ever come across. Never call when they say they are going to call. Never get back to you, even when they have your car in with them. When you try to ring, you can never get through to anyone. Staff are unpleasant and unhelpful. Ongoing issues that are still unresolved and had to get Ford involved.

16 settembre 2025
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Risposta di Vertu Motors - Ford Durham

Thank you for taking your time to leave this review. We are sorry to hear this, our Aftersales Manager will contact you to discuss this.

Regards

Simon Sumner

Valutata 5 stelle su 5

car purchase

absolutely first class service from Kieran at ford Durham nothing was to much trouble went way beyond being a salesman had a few problems but he was very patient and helpful nothing was to much trouble highly recommended 10/10

15 settembre 2025
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Risposta di Vertu Motors - Ford Durham

Hi Peter. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Kieran and the team. We hope to see you again soon. Happy motoring, Kerry

Valutata 5 stelle su 5

I bought a car here on the 5/9/25with…

I bought a car here on the 5/9/25with help from keiran i told him what I wanted and he found me the perfect car. He answered all my questions and nothing was to much trouble, he is an absolute credit to vertu. He was polite friendly and very helpful. I will 100% be back when it's time for my next car.

5 settembre 2025
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Risposta di Vertu Motors - Ford Durham

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Valutata 5 stelle su 5

Well done Vertu Ford DURHAM

Great service,courteus and understanding of customer requirements, very knowledgable and professional dealing with finance and explaining car
features.

2 settembre 2025
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Risposta di Vertu Motors - Ford Durham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valutata 5 stelle su 5

Durham vertu

Completely professional throughout the whole process would definitely recommend

2 settembre 2025
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Risposta di Vertu Motors - Ford Durham

Good afternoon Norman. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Valutata 5 stelle su 5

Lost oil filler cap for my Ford car…

Lost oil filler cap for my Ford car ordered it from Bristol St Motors Carreville Durham on the 31st July 2015 they said it would have to be ordered in ,but to my surprise they phoned within 1/2 hour of ordering they said it would be there at 8 am the next morning that's what I call service and Peter in the parts department worth a mention who was so helpful and polite. If only I could afford a new car the Bristol St motors Carreville Durham would be first call to go to.

3 agosto 2025
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Logo di Vertu Motors  - Ford Durham

Risposta di Vertu Motors - Ford Durham

Thank you so much for your kind words! We are so happy to hear that Peter was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

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