A huge thank you to the team at Vertu Ford Durham for making my purchase of a used car very easy indeed! I haven't experienced such a fine level of customer service in years... A special thank you... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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A huge thank you to the team at Vertu Ford Durham for making my purchase of a used car very easy indeed! I haven't experienced such a fine level of customer service in years... A special thank you... Leggi di più
L'azienda ha risposto
Buying this car was a very good experience. The salesperson Aqib Aslam was very pleasant and extremely helpful. Nothing was too much trouble and everything was explained in detail without any pressure... Leggi di più
L'azienda ha risposto
I enquired one day and had a new car within a week! I spoke to Leon and can’t speak very highly of him. He was very professional while being aware of my needs.when I approached the garage there was a... Leggi di più
L'azienda ha risposto
Jess was excellent all the way through. She answered questions which were probably minor, but she did it with ease and professionalism. She made the whole process very easy from a customer point of v... Leggi di più
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Scritti dall'azienda
High Street, Carrville, DH1 1AU, Durham, County Durham, Regno Unito
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Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Never ending issues with the car that I bought less than a year ago. Worst service department I have ever come across. Never call when they say they are going to call. Never get back to you, even when they have your car in with them. When you try to ring, you can never get through to anyone. Staff are unpleasant and unhelpful. Ongoing issues that are still unresolved and had to get Ford involved.

Risposta di Vertu Motors - Ford Durham
absolutely first class service from Kieran at ford Durham nothing was to much trouble went way beyond being a salesman had a few problems but he was very patient and helpful nothing was to much trouble highly recommended 10/10

Risposta di Vertu Motors - Ford Durham
I bought a car here on the 5/9/25with help from keiran i told him what I wanted and he found me the perfect car. He answered all my questions and nothing was to much trouble, he is an absolute credit to vertu. He was polite friendly and very helpful. I will 100% be back when it's time for my next car.

Risposta di Vertu Motors - Ford Durham
Great service,courteus and understanding of customer requirements, very knowledgable and professional dealing with finance and explaining car
features.

Risposta di Vertu Motors - Ford Durham
Completely professional throughout the whole process would definitely recommend

Risposta di Vertu Motors - Ford Durham
Lost oil filler cap for my Ford car ordered it from Bristol St Motors Carreville Durham on the 31st July 2015 they said it would have to be ordered in ,but to my surprise they phoned within 1/2 hour of ordering they said it would be there at 8 am the next morning that's what I call service and Peter in the parts department worth a mention who was so helpful and polite. If only I could afford a new car the Bristol St motors Carreville Durham would be first call to go to.

Risposta di Vertu Motors - Ford Durham
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