Vertu Motors - BYD Morpeth Recensioni 52

TrustScore 5 su 5

4,8

Coopies Lane, NE61 6JN Morpeth, Northumberland, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I recently visited Honda Morpeth and was really impressed with the service I received. Corey was friendly, professional, and very knowledgeable, taking the time to answer all my questions and expl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Corey and the team were very helpful throughout the process. They looked for alternatives to meet budget and even brought a car to home as we were not able to get back in to the branch.

L'azienda ha risposto

Valutata 5 stelle su 5

My buying experience with Vertu Honda Morpeth was great every step of the way. It's my second Jazz from there and the service throughout both journeys was easy. The sales staff were knowledgeable and... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Very happy with the service received at Vertu Morpeth. The staff were helpful and were quick to respond to any questions we had. Keep up the good work

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Vertu Motors - BYD Morpeth

Scritti dall'azienda

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informazioni di contatto

  • Coopies Lane, NE61 6JN, Morpeth, Northumberland, Regno Unito

  • 0330 108 9618

4,8

Eccellente

TrustScore 5 su 5

52 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Corey and the team were very helpful…

Corey and the team were very helpful throughout the process. They looked for alternatives to meet budget and even brought a car to home as we were not able to get back in to the branch.

14 maggio 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Hi Michael,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that Corey and the team provided such helpful support throughout your experience at Vertu BYD Morpeth.
It’s wonderful to know that they took the time to explore alternative options to meet your budget and went the extra mile by bringing a car directly to your home when you were unable to return to the branch. That level of flexibility and customer care is exactly what we aim for.
Your kind feedback will mean a great deal to Corey and the whole team. Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Valutata 4 stelle su 5

Very happy with the service received at…

Very happy with the service received at Vertu Morpeth. The staff were helpful and were quick to respond to any questions we had. Keep up the good work

14 maggio 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Good afternoon Vivien,

Thank you for your review. It’s great to hear you were happy with the service and found the team helpful and responsive to your questions. Your kind feedback is really appreciated.

Kind regards,
Dean

Valutata 5 stelle su 5

New Honda HRV Hybrid

Everything went well we dealt with Andy who was very helpful and kept us informed about our new car

11 maggio 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Thank you for taking the time to leave your feedback.
We’re pleased to hear that everything went well and that Andy looked after you throughout the process. Keeping our customers informed and supported is very important to us, so it’s great to know Andy was helpful while you waited for your new car. He’ll be delighted to hear your comments.
Thank you again for choosing us, and we hope you enjoy your new vehicle.
Kind regards,
Keith

Valutata 5 stelle su 5

Very good professional service. the…

Very good professional service the sales team guided us through the buying process with patience ensuring we were happy with our purchase they were friendly and helpful.

7 maggio 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Hi Robert,
Thank you very much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received such professional and friendly service at Vertu BYD Morpeth.
It’s great to know that the sales team guided you through the buying process with patience and care, ensuring you felt happy and confident with your purchase. Providing helpful support and a positive experience is exactly what we aim for.
Thank you again for choosing Vertu Motors, and we hope you enjoy every moment with your new BYD.
Kind regards,
Liza.

Valutata 5 stelle su 5

Great handover no probs with chris

30 aprile 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Good afternoon Douglas,

Thank you for your feedback. It’s great to hear you had a smooth handover and that Chris made everything straightforward for you. We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Valutata 5 stelle su 5

Honda Morpeth

I recently visited Honda Morpeth and was really impressed with the service I received. Corey was friendly, professional, and very knowledgeable, taking the time to answer all my questions and explain everything clearly.

The team went above and beyond to make the whole experience smooth, straightforward, and stress-free. It’s great to deal with a dealership that genuinely values customer service and makes you feel looked after from start to finish.

Highly recommended.

10 aprile 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Good morning Kirsty,

Thank you for your fantastic review. It’s great to hear how friendly, professional, and knowledgeable Corey was, taking the time to explain everything clearly and make the whole experience smooth and stress‑free. We’re really pleased you felt well looked after throughout and truly appreciate your recommendation.

Kind regards,
Dean

Valutata 5 stelle su 5

Brilliant staff at BYD Vertu at…

Brilliant staff at BYD Vertu at Morpeth. James made the whole process very easy and explained everything clearly every step of the way. Really happy with the new car which we picked up yesterday (15th). Will certainly be back.

15 aprile 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Hi there,
Thank you for the brilliant review. It’s fantastic to hear your experience at BYD Vertu Morpeth was so smooth from start to finish.
James will be delighted with your feedback — making the process easy to follow and explaining everything clearly at each step is exactly the standard he aims for.
Great to hear you’re really happy with your new car too. Enjoy every mile, and we’ll be very glad to welcome you back in the future.
Kind regards,
Kerry

Valutata 5 stelle su 5

Hi MG SH

Hi, the salesman ( kieran irving ) could not have done more. He was very helpful & polite

11 aprile 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Hi Clive
Thank you for your lovely feedback. We're really pleased to hear that Kieran Irving was so helpful and polite, and that he couldn’t have done more to support you throughout your visit. Your comments are truly appreciated.
Kind regards
Dawn

Valutata 5 stelle su 5

Motability

Andy at vertu Morpeth motability was very knowledgeable. He immediately put me at ease and his communication was great from start to finish

13 marzo 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Hi Joanne,
Thank you so much for taking the time to leave this lovely 5‑star review. We’re delighted to hear that Andy was able to put you at ease and support you throughout your Motability experience at Vertu Morpeth.
It’s wonderful to know his knowledge and communication made such a positive impression from start to finish. He’ll be thrilled to receive your kind feedback.
If there’s anything more we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.

Valutata 5 stelle su 5

Great service again and a smooth…

Great service again and a smooth transaction 👍

18 marzo 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Thank you, Gary, for leaving this brilliant 5‑star review.
We’re delighted to hear that you received great service once again at BYD Morpeth and that the transaction was smooth throughout. Your continued trust and positive feedback mean a lot to the team.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Valutata 5 stelle su 5

Vertu Morpeth - No hard sale

Corey helped me find a wonderful motor which meets my needs. No hard sales push. He took the time to explain fully explain all my options clearly. Extremely happy with my new car.

11 marzo 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Hi there,
Thank you for taking the time to leave this fantastic 5‑star review. We’re really pleased to hear that Corey helped you find the perfect car to suit your needs. It’s great to know there was no hard sales push and that he took the time to clearly explain all your options — that’s exactly the experience we aim to provide.
We’re delighted that you’re extremely happy with your new car.
Thank you again for your feedback.
Kind regards,
Liza.

Valutata 5 stelle su 5

First time visiting this dealership

First time visiting this dealership, the staff were so knowledgable and super friendly, both Adam and James were so helpful. all the way through the process James couldn’t have done more to support us in understanding what we needed to know about the new car, the process was so quick, it was effortless on our part as they made it so easy for us by navigating through the requirements, really delighted with the service, we would certainly recommend anyone expecting a high level of customer service to go here.

7 marzo 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Hi Debbie,
Thank you so much for your fantastic 5-star review. We’re delighted to hear that your first visit to BYD Morpeth was such a positive one. It’s wonderful to know that you found the team knowledgeable, friendly, and supportive throughout your experience.
Adam and James will be thrilled to hear your kind words. We’re especially pleased that James was able to guide you through everything you needed to know about your new car and make the whole process feel effortless. Providing a smooth and stress-free experience is exactly what we aim for, so it’s great to hear this came across so clearly.
We truly appreciate your recommendation and are delighted that you’re happy with the service you received. Enjoy your new car, and please don’t hesitate to reach out if there’s anything more we can help with.
Kind regards,
Liza

Valutata 5 stelle su 5

Vertu Honda Morpeth - second Jazz

My buying experience with Vertu Honda Morpeth was great every step of the way. It's my second Jazz from there and the service throughout both journeys was easy. The sales staff were knowledgeable and thought of my needs at all times. Easy going and attentive throughout. Even having regular servicing of my cars there is a nice experience.

6 marzo 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Thank you for your wonderful review. We're delighted to hear that your experience with Vertu Honda Morpeth has been consistently positive, both with your new Jazz and your previous one. It’s great to know the team made the whole process easy, with knowledgeable sales staff who focused on your needs and provided attentive, easy‑going service throughout.
We’re also pleased that your regular servicing visits continue to be a nice experience. Thank you for your loyalty and for taking the time to share your feedback.
Kind regards,
Matthew

Valutata 5 stelle su 5

Was a very easy experience from start…

Was a very easy experience from start to finish, highly reccomend this garage

23 febbraio 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Thank you for your feedback. We're delighted to hear that your experience was smooth and straightforward from start to finish. We really appreciate your recommendation.
Kind regards,
Matthew

Valutata 5 stelle su 5

Really good service from Lewis at BYD…

Really good service from Lewis at BYD Morpeth. Great information upfront about the BYD collection, including the car I bought BYD Sealion 7 AWD. Not pushing to sell the cars just there to give the correct information for us. Two cars bought in the same day, a seal and a sealion 7 AWD. Thanks Lewis.

3 marzo 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Thank you for your wonderful review. We’re delighted to hear that Lewis provided such clear and helpful information about the BYD range and supported you without any pressure. It’s fantastic that you chose not just one, but two cars — the BYD Seal and the Sealion 7 AWD — all in the same day!
We truly appreciate your kind words and your confidence in us. Enjoy your new vehicles!
Kind regards,
Keith

Valutata 5 stelle su 5

Excellent service

27 febbraio 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Hi Jacky,
Thank you so much for your excellent 5‑star review! We’re delighted to hear that you received excellent service from the team at Vertu BYD Morpeth. Your feedback is greatly appreciated.
Kind regards,
Liza

Valutata 5 stelle su 5

This is the third Ford Puma we have…

This is the third Ford Puma we have purchased from Ford Morpeth and I can say the service has been excellent. The salesman (Kieran) was very helpful and did an excellent handover, the whole experience was first rate from purchase to handover.

17 febbraio 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Hi A. Chilvers,
Thank you so much for your fantastic 5‑star review. We’re delighted to hear that this is your third Ford Puma purchase from us and that you continue to receive excellent service each time.
It’s great to know that Kieran was particularly helpful and delivered an excellent handover experience. Ensuring a smooth and first‑rate process from purchase to collection is something we take great pride in, so your feedback really means a lot to the whole team.
We truly appreciate your loyalty and look forward to welcoming you again in the future.
Kind regards,
Liza

Valutata 5 stelle su 5

World Class Service

Professional, knowledgeable, supportive, friendly and an overall world class service.

16 febbraio 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Hi Farrah,
Thank you for the wonderful 5‑star review. It’s great to hear you received such professional, knowledgeable and friendly support — truly world‑class service. The team will be delighted with your feedback.
Kind regards,
Kerry

Valutata 5 stelle su 5

New EV Car Purchase

Great service from test drive to ordering the new car to collecting it. Kept upto date with progress via emails and phone calls.Advised of EV charger procedure and arrangements. All aspects of the deal handled by Vertu from buying my old car and settling the finance to handing over the new car with explanation of controls and what to expect from an EV. Vertu staff member (Manu) who handled my deal was first class.Very helpful and easy to deal with . Always in touch when there was any news or developments with the car I ordered . All in all a no hassle , easy , friendly experience.

27 febbraio 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Hi Geoffrey,
Thank you for the updated 5‑star review. It’s great to hear everything went smoothly from test drive to collection, with clear updates, support on the EV charger setup, and all the paperwork handled for you. Your kind words about Manu are especially appreciated — his first‑class, friendly approach really shines through in your feedback.
Kind regards,
Kerry

Valutata 5 stelle su 5

Excellent customer service

Buying from Veru Morpeth was a very positive experience. I felt really valued as a customer.

18 febbraio 2026
Non scritta su invito
Logo di Vertu Motors  - BYD Morpeth

Risposta di Vertu Motors - BYD Morpeth

Thank you for your lovely feedback! We’re delighted to hear that buying from Vertu Morpeth was such a positive experience and that you felt truly valued as a customer. We really appreciate you taking the time to share this.
Kind regards,
Keith

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più