Vertu Motors - BMW York Recensioni 

207
TrustScore 5 su 5

4,9

Clifton Moor Gate, BMW, YO30 4WR York, North Yorkshire, GB


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Valutata 5 stelle su 5

My whole experience was first class. From my arrival late just before closing one evening, I wasn’t rushed but only made to feel welcome and then I was able to come back, spend time choosing the right... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All round a good experience, kept in touch throughout the purchase , making sure everything went smoothly, the chap we dealt with, Jack Foster , did a gret job for us .

L'azienda ha risposto

Valutata 5 stelle su 5

We had a great experience buying our new car Jack Foster couldn’t have done anything more. He made the experience enjoyable and so easy he also kept in touch throughout.

L'azienda ha risposto

Valutata 5 stelle su 5

Cameron who is a member of the BMW sales team in York, made this the best experience ever — no pushy tactics, just expert advice, clear pricing, and a smooth, friendly process. Amazing experience... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Vertu Motors - BMW York

Scritti dall'azienda

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informazioni di contatto

  • Clifton Moor Gate, BMW, YO30 4WR, York, North Yorkshire, Regno Unito

  • 0330 012 2300

4,9

Eccellente

TrustScore 5 su 5

207 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(207)

13.058 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service from Carl from start to…

Great service from Carl from start to finish.

28 gennaio 2026
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Risposta di Vertu Motors - BMW York

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valutata 5 stelle su 5

Friendly sales person

Becky the fantastic salesperson is super friendly and efficient and makes the process of buying a car a brilliant experience

27 gennaio 2026
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Risposta di Vertu Motors - BMW York

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valutata 5 stelle su 5

I always find the staff especially…

I always find the staff especially Ben.very helpful and friendly. It was just rushed too much when I collected my new car.My appointment was late.And because I cannot drive in the dark anymore I needed to get back home

23 gennaio 2026
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Risposta di Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Valutata 5 stelle su 5

well done Jack

well done Jack - you made the whole process easy and super transparent and went above and beyond to help me navigate buying a new car at a very busy time for my business - well done!!!!

19 gennaio 2026
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Risposta di Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Valutata 5 stelle su 5

Good experience with Ben at Vertu BMW York

Ben was very helpful, he sent me a video of the car before I went to see it and took time to explain everything . He listened to my needs and requests. The test drive was on a decent route so I could get a feel for the car. Nothing felt rushed and I was happy with the car purchase experience.

15 gennaio 2026
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Risposta di Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Valutata 5 stelle su 5

Amazing service

Amazing service. Benjamin Ray was FAB, helped me purchase the car from the other side of the world and ensured everything was in place for my return. Can't recommend enough. I love my car 🚗

16 gennaio 2026
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Risposta di Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Benjamin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Valutata 5 stelle su 5

Very efficient and friendly service

Very efficient and friendly service. Plenty of choice and cars prepared to a high standard. All questions answered by very knowledgeable team.

14 gennaio 2026
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Risposta di Vertu Motors - BMW York

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valutata 5 stelle su 5

Service was faultless

Service was faultless, car delivered without any problems and kept us informed of stuff throughout.

8 gennaio 2026
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Risposta di Vertu Motors - BMW York

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Valutata 5 stelle su 5

NEW CAR SUZUKI SWACE

As usual Jessica Bright from Vertu Renault in York, went out of her way as always to make sure the purchase of my new vehicle Suzuki Swace went smoothly. Thankyou very much Jessica. 👏👏

9 gennaio 2026
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Risposta di Vertu Motors - BMW York

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Valutata 5 stelle su 5

10/10 Experience

10/10 Experience

When I arrived at BMW York I inquired about looking at a few cars. Tim was very accommodating with this and was not bothered about showing me the different cars that I wanted to view and made the transition from viewing to test driving seamless. Whilst on the test drive Tim was brilliant as he allowed me to drive the car in the sense that I was not bombarded by sales pitches I was able to drive the car and trust get a feel for the car and if it was what I was wanting. Tim was able to tell me about the car and its features whilst on the test drive but without being overwhelming. I was extremely happy with the car and put down a reserve so that I could go home and work out the figures and felt under no obligation to purchase. I returned later that day to put a deposit down on the car and arranged for pickup the following week. On the day of collection I was shown to my car by Tim to make sure I was happy with the car as I had noticed some touch up points. The paperwork was explained the process simple, easy and then once everything was signed I was taken back to my car and was then helped to set up my driver profile, phone both bluetooth and CarPlay as well as all of the controls being shown and explained. I was also made aware that any issues I was more than welcome to come back to discuss them and be helped so even though the sale was complete and was at its end the help that would be provide to me had not. Both BMW York and Tim were incredible, 10/10.

2 gennaio 2026
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Risposta di Vertu Motors - BMW York

Hi Jordan, Thank you so much for your kind words! We are so happy to hear that Tim was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Valutata 5 stelle su 5

Jack Foster was fabulous!

9 gennaio 2026
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Risposta di Vertu Motors - BMW York

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Valutata 5 stelle su 5

Great service from Cameron

Great service from Cameron, great sense of humour. From the test drive, right through to the handover of my new mini, couldn't be happier. Thank you Vertu 🤗

3 gennaio 2026
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Risposta di Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Cameron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Valutata 5 stelle su 5

Great service, highly recommend

Excellent buying experience at Vertu, as always! Carl was brilliant throughout, no pressure sales, great communication & professional. Very happy customer, would highly recommend. I love my new mini, thank you!

30 dicembre 2025
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Risposta di Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Carl was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Valutata 5 stelle su 5

Positive buying experience

I’m very happy both with my first ever Mini and with the service I received from Cameron within the dealership. Cameron gave full explanations through each step of the process and was able to answer my questions with a good depth of knowledge. His manager Lucy was also pleasant and supportive to me and this was appreciated.

31 dicembre 2025
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Risposta di Vertu Motors - BMW York

Good afternoon Tracey. Thank you so much for your kind words! We are so happy to hear that Cameron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Valutata 5 stelle su 5

Excellent experience.

Excellent service from start to finish. Very pleased with the new mini cooper 5 door and the excellent service we received from Stacy Booth was just perfect, not pushy at all, just friendly, efficient, patient and informative throughout - many thanks 👍

29 dicembre 2025
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Risposta di Vertu Motors - BMW York

Thank you so much for your kind words! We are so happy to hear that Stacy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Valutata 5 stelle su 5

Amazing experience!

Amazing experience, really personable and and helpful team! Shout out to Cam & Chris who really made it happen! Loving my new car that they turned around in a matter of days from the showroom!

They make it very hard to say no to a good deal! Will 1000% be going back to them next time I need a new car!

19 dicembre 2025
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Risposta di Vertu Motors - BMW York

Good afternoon, George.
Thank you so much for your kind words! We are so happy to hear that Cam & Chris were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Valutata 5 stelle su 5

Excellent service

Excellent service, Colby went out of his way to ensure that I had a great test drive. The after purchase back up was very good too.

10 dicembre 2025
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Risposta di Vertu Motors - BMW York

Good morning, Gillian .
Thank you so much for your kind words! We are so happy to hear that Colby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Valutata 5 stelle su 5

What a lovely bunch of people

What a lovely bunch of people! Cameron sold me my new used mini. Cameron was just so lovely, not pushing and very knowledgeable. He was so friendly and didn’t do the hard sell. Nothing was a problem helping me set up the mini app and helping me get ready to set off in my new car. We also meet Ben who was just as friendly. Great team! Great cars! Happy customer 😊

24 dicembre 2025
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Risposta di Vertu Motors - BMW York

Good morning, Sara .
Thank you so much for your kind words! We are so happy to hear that Cameron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Valutata 5 stelle su 5

I had a great experience from the team…

I had a great experience from the team at Vertu from all members of the staff in choosing my new car, and a huge thank you in particular to Denholm in his help and patience in getting me into my lovely new M2.

28 novembre 2025
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Risposta di Vertu Motors - BMW York

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valutata 5 stelle su 5

The experience with Vertu Motors was…

The experience with Vertu Motors was excellent from start to finish the customer service was second to none and they ensured that I was kept up to date from start to finish

8 dicembre 2025
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Risposta di Vertu Motors - BMW York

Good afternoon. Thank you, Jacqueline, for your brilliant 5‑star review. We’re delighted to hear that your experience with Vertu BMW York was excellent from beginning to end.
Providing customer service that truly stands out is something the team takes great pride in, and it’s wonderful to know you felt well‑looked‑after and kept fully updated throughout your journey.
We really appreciate you taking the time to share your feedback and hope to welcome you back again in the future. Kind regards, Kerry

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