Vertu Motors - BMW Teesside Recensioni 

232
TrustScore 5 su 5

4,8

Concorde Way, BMW, Preston Farm Industrial Estate, TS18 3RB Stockton-on-Tees, County Durham, GB


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Valutata 5 stelle su 5

Ethan was really helpful throughout the whole process from the Vertu Teeside Branch. As a young woman buying a car, I felt really looked after and comfortable dealing with him. I never felt pressured... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole experience of purchasing my car of choice was very enjoyable and hassle free. Sean took care of us and made us very welcome, he was extremely friendly and helpful. His knowledge about the ca... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having going to the showroom just to view the cars and get some ideas of what we might like we were approached by a lovely male called Ethan. It was his first day with BMW Preston Farm. He was very fr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchased a nearly new BMW X3 from Teesside BMW. Dealt with Sean who had a great knowledge of the car and its features. He made sure the car was prepared at short notice for collection. He also provid... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Negozio di autoricambi
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Vertu Motors - BMW Teesside

Scritti dall'azienda

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Informazioni di contatto

  • Concorde Way, BMW, Preston Farm Industrial Estate, TS18 3RB, Stockton-on-Tees, County Durham, Regno Unito

  • 0330 012 3571

4,8

Eccellente

TrustScore 5 su 5

232 recensioni

5 stelle
4 stelle
3 stelle
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4,8

Tutte le recensioni

(232)

12.501 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Was greeted at the reception offered a…

Was greeted at the reception offered a coffee while the lady went to find a salesman nothing was to much trouble and a very very clean showroom

21 gennaio 2026
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Risposta di Vertu Motors - BMW Teesside

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valutata 5 stelle su 5

Andrew was great from start to finish…

Andrew was great from start to finish really friendly

21 gennaio 2026
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Risposta di Vertu Motors - BMW Teesside

Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Valutata 5 stelle su 5

James was excellent.He was informative…

James was excellent.He was informative and honest in his dealings with us.James went through all our options and was responsive to our needs for this purchase.He kept us well informed via phone calls and was very friendly.He is to be commended.

20 gennaio 2026
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Risposta di Vertu Motors - BMW Teesside

Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Valutata 5 stelle su 5

Excellent service from start to finish

Excellent service from start to finish. Zain was so friendly and patient and made the process of buying my new car seamless. Thank you so much

23 gennaio 2026
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Risposta di Vertu Motors - BMW Teesside

Thank you so much for your kind words! We are so happy to hear that Zain was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Valutata 5 stelle su 5

It was a good experience purchasing my…

It was a good experience purchasing my car, I was happy with the deal and the speed of completing the transaction.

16 gennaio 2026
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Risposta di Vertu Motors - BMW Teesside

Thank you, Mr Griffiths, for your excellent 5‑star review. We’re delighted to hear that you had a good experience purchasing your car and that you were happy with both the deal and the speed of the transaction. The team at Vertu BMW Teesside will be thrilled with your feedback. We hope you enjoy your new vehicle and look forward to welcoming you again in the future. Kind regards, Kerry

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service

17 gennaio 2026
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Risposta di Vertu Motors - BMW Teesside

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Valutata 5 stelle su 5

Well done Honda

Sales assistant very helpful and friendly. Supported me though the whole process. Assistant me in the financial side of things. On delivery of the car he showed me around the car and all it's functional parts . Well done Honda.

19 dicembre 2025
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Risposta di Vertu Motors - BMW Teesside

Good afternoon Jackie. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Valutata 5 stelle su 5

Very professional service

Very professional service with excellent customer service.
We worked together & came away with a deal that suited me with one years warranty AA coverage!!

14 gennaio 2026
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Risposta di Vertu Motors - BMW Teesside

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valutata 5 stelle su 5

BMW X1

Very pleased with the service we received. Special mention to Emma who went above & beyond to help us. Very professional throughout.

12 gennaio 2026
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Risposta di Vertu Motors - BMW Teesside

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valutata 5 stelle su 5

Helpful but not pushy.

Nick was helpful but not pushy, good to deal with and knowledgeable.

5 gennaio 2026
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Risposta di Vertu Motors - BMW Teesside

Thank you so much for your kind words! We are so happy to hear that Nick was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Valutata 5 stelle su 5

We where looked after by Jess Read from…

We where looked after by Jess Read from the Teesside branch, she was very polite, knowledgeable, and kept us updated at all times, we would certainly recommend BMW Teesside for your car and Jess to look after you.

8 gennaio 2026
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Risposta di Vertu Motors - BMW Teesside

Good morning, Thank you, Mr Murphy, for your fantastic 5‑star review. We’re delighted to hear that Jess looked after you so well and that her politeness, knowledge, and regular updates made the experience so positive.
Your recommendation means a great deal to the whole team at BMW Teesside, and we truly appreciate you taking the time to share your feedback. Kind regards, Kerry

Valutata 5 stelle su 5

Exceptional salesperson

I came along to support my partner in buying a replacement car and ended up changing mine as well a week later. Great site at Teesside, clean, good selection of new and used vehicles, along with friendly and courteous staff. A particular mention for Sean, our salesman. What a gent. Always smiling, even when things got tough, and I asked alot of tricky questions. Nothing was too much trouble for him. His communication was exceptional. His knowledge was very good. The most important was that he wasn't pushy like some can be. If he didn't know an answer he would find out. Proper old fashioned customer service from a young man. My faith restored in car sales. A true asset to this dealership. Thank you Sean for making us feel welcome and giving us a fabulous experience. It wouldn't have been the same without you.

22 dicembre 2025
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Risposta di Vertu Motors - BMW Teesside

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valutata 5 stelle su 5

Very helpful and attentive

Very helpful and attentive. Received all the information clearly and I’m very happy with the car.

6 gennaio 2026
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Risposta di Vertu Motors - BMW Teesside

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Valutata 5 stelle su 5

Excellent Service - Teesside

Luke was great and the service all round was excellent. All the staff were super helpful throughout the whole experience. The car is fantastic and exactly what we asked for. Couldn’t have had a smoother, better experience.

20 dicembre 2025
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Risposta di Vertu Motors - BMW Teesside

Thank you so much for your kind words! We are so happy to hear that Luke was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Valutata 5 stelle su 5

Jess the salesperson was just so warm…

Jess the salesperson was just so warm and friendly, she instantly put us at ease. There was no pushy sales talk, just an interest in what I wanted and honesty in what was available. My springer spaniel Alfie was also made to feel very welcome at the garage. I drove away a couple of days later in my new BMW, I’m thrilled.

31 dicembre 2025
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Risposta di Vertu Motors - BMW Teesside

Thank you so much for your kind words! We are so happy to hear that Alfie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Valutata 5 stelle su 5

Friendly staff

Spoke with Richard and Nick, both extremely helpful and friendly. Answered all questions we had.

29 dicembre 2025
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Risposta di Vertu Motors - BMW Teesside

Thank you so much for your kind words! We are so happy to hear that Richard & Nick were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Valutata 5 stelle su 5

Excellent service

We had the pleasure of dealing with Samantha Charnock recently throughout the purchase of my Mini Cooper. Sam was very friendly, helpful, informative and knowledgeable, guiding me right through the purchase of my new car. Overall a great service & I love my new Mini. Great choice, so thank-you so much.

27 dicembre 2025
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Risposta di Vertu Motors - BMW Teesside

Thank you so much for your kind words! We are so happy to hear that Samantha was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Valutata 5 stelle su 5

BMW staff went above and beyond…

BMW staff went above and beyond throughout the process. James in particular provided an excellent customer service experience.

29 dicembre 2025
Non scritta su invito
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Risposta di Vertu Motors - BMW Teesside

Good morning Stewart. Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Valutata 5 stelle su 5

Great Experience

Salesman Nick Jimson knows his job, he reads and treats his customer with great care and attention. I never felt under pressure at any time, as a customer you are understood and really valued

23 dicembre 2025
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Risposta di Vertu Motors - BMW Teesside

Good morning.
Thank you so much for your kind words! We are so happy to hear that Nick was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Valutata 5 stelle su 5

I visited to buy a used e-power…

I visited to buy a used e-power Qashqai. During the test drive Fin was very knowledgeable about the car and its features and was able to answer any questions I had. I was able to part exchange my 11 year old Qashqai which I used to purchase some extended warranty. The whole process was quick and effortless and they were able to have the car ready to drive away the next afternoon.

16 dicembre 2025
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Risposta di Vertu Motors - BMW Teesside

Good morning, Peter.
Thank you so much for your kind words! We are so happy to hear that Fin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

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