Ethan was really helpful throughout the whole process from the Vertu Teeside Branch. As a young woman buying a car, I felt really looked after and comfortable dealing with him. I never felt pressured... Leggi di più
L'azienda ha risposto
Concorde Way, BMW, Preston Farm Industrial Estate, TS18 3RB Stockton-on-Tees, County Durham, GB
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Ethan was really helpful throughout the whole process from the Vertu Teeside Branch. As a young woman buying a car, I felt really looked after and comfortable dealing with him. I never felt pressured... Leggi di più
L'azienda ha risposto
The whole experience of purchasing my car of choice was very enjoyable and hassle free. Sean took care of us and made us very welcome, he was extremely friendly and helpful. His knowledge about the ca... Leggi di più
L'azienda ha risposto
Having going to the showroom just to view the cars and get some ideas of what we might like we were approached by a lovely male called Ethan. It was his first day with BMW Preston Farm. He was very fr... Leggi di più
L'azienda ha risposto
Purchased a nearly new BMW X3 from Teesside BMW. Dealt with Sean who had a great knowledge of the car and its features. He made sure the car was prepared at short notice for collection. He also provid... Leggi di più
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Scritti dall'azienda
Concorde Way, BMW, Preston Farm Industrial Estate, TS18 3RB, Stockton-on-Tees, County Durham, Regno Unito
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Friendly and extremely helpful. Nothing was a bother no matter how many times we asked. Highly recommended and the coffee was very nice as well😊😊

Risposta di Vertu Motors - BMW Teesside
Bought car at Stockton Vertu off Zain, he was very good, friendly and professional.

Risposta di Vertu Motors - BMW Teesside
Allowed to browse around the cars without any hassle. When I needed to discuss a car Mark was very knowledgable and provided me with information and details i required.

Risposta di Vertu Motors - BMW Teesside
Amazing job love my new car, with a special shoutout to Sean one of the sales lads for given me the best experience I have ever had

Risposta di Vertu Motors - BMW Teesside
I was visiting vertue Honda to service and MOT my car, I’d mentioned when booking it in that I’d be interested in updating my car as it was on PCP and Pam said she would mention it to the sales team and as good as her word she did.
Nathan rang me and asked what sort of things I wanted in a newer car etc and would look for me and hopefully have some choices when I brought my car In For it’s MOT.
Nathan was very professional, friendly, not in the least pushy.
When chatting with Nathan about a newer Honda Jazz his line manager Jake came over and gave more information and again was friendly and knowledgeable about the finance deal.
I decided to get the newer car, which was in a different branch.
Nathan kept me up to date via telephone calls about the car arriving with them.
I changed my mind about the amount of deposit I’d paid and wanted to increase it, Pam was very helpful with me contacting vertue finance and Jake spoke on the phone with me and was very knowledgeable about the difference in payments due to my change of mind and reassured me that it was no trouble having a change of plan. Nothing was too much trouble, I know they sell cars and I know they want the sale but being friendly, approachable and knowledgeable makes it all a much better experience for the customer.
I’m very pleased with my new car and when picking it up also got a very good deal on a service plan, which really is a good deal.
So Thankyou to vertue Honda Stockton, much appreciated

Risposta di Vertu Motors - BMW Teesside
With my own car beginning to age, like it’s owner, I decided it was time to try out the Motability route.
Jo was my pleasant and cheerful contact at the Stockton branch of Vertu. She was thorough in her explanation of the process of applying and on the test drive didn’t seem too alarmed as I went to change gear more than once ….in the automatic Qashqai.
Peter, the business manager also gets a mention, as he resolved a potential delivery delay by offering a car upgrade, but keeping the advance payment the same as for the original car I’d selected. It was as they say : An offer I could not refuse….with a three figure discount
My first car after passing my test was a Triumph Toledo and technology was fairly basic by comparison and so it is comforting to be reassured by Jo that I can call anytime should I have issues regarding the new technology. So far, so good!

Risposta di Vertu Motors - BMW Teesside
Very professional and ease of purchase.
From the first minute to final collection James Graham couldn't help enough, went through all options, provide great detail and customer service.
5 star service, highly recommended

Risposta di Vertu Motors - BMW Teesside
This was our first time using Vertu BMW Teesside.
The staff were welcoming and friendly

Risposta di Vertu Motors - BMW Teesside
Excellent, customer-centric approach to supporting the hand over of a new car.
There were a few problems but sorted in a calm and professional manner b

Risposta di Vertu Motors - BMW Teesside
Purchased my new car from the Stockton store. Jake Stansfield was very helpful, very friendly and willing to answer any questions I had. He was patient with me which was a breath of fresh air as I need that and haven’t found such customer service elsewhere whilst on the hunt for a car.

Risposta di Vertu Motors - BMW Teesside
Excellent service. Caring, clear and very natural. A service that involved all the family. Thank you Maddie.

Risposta di Vertu Motors - BMW Teesside
The staff member named Sean Eales was very helpful and kind and talked through all the steps of buying a car.

Risposta di Vertu Motors - BMW Teesside
Mini Vertu Teeside, I would avoid like the plague.
It’s taken me 6 months to get my new Mini Cooper s at level it should have been at the point of collection.

Risposta di Vertu Motors - BMW Teesside
Recently bought car at Vertu Stockton. Mathew Bacon carried out the transaction in a very professional manner from start to the end. I would use Mathew again

Risposta di Vertu Motors - BMW Teesside
James was very knowledgeable and friendly
And sorted me a good deal on my new car

Risposta di Vertu Motors - BMW Teesside
Excellent service and customer care great communication

Risposta di Vertu Motors - BMW Teesside
Absolutely brilliant service from James Graham. This my 3rd BMW and last 2 were purchased at the Stockton branch. Even though there is a branch a lot closer to my home I am happy to travel to see James. He makes the whole experience effortless and I know he is just a phone call away if I need him

Risposta di Vertu Motors - BMW Teesside
A retuning visit to the Stockton-on-Tees Vertu Nissan branch. Super friendly team that aren't pushy or make you feel uncomfortable.
Fin and the team were very patient and helped me feel confident about me choices purchase, they went above and beyond where they could.
A quick turn around from signing the papers to collecting the vehicle.
Thank you!

Risposta di Vertu Motors - BMW Teesside
I was very well looked after from the outset and can’t thank Lewis Mitchell enough for his input and valued experience.
Thanks

Risposta di Vertu Motors - BMW Teesside
Nick Jimson was very helpful and knowledgeable and went out of his way to make buying my first new car in 12 years a great experience. He understood my being nervous about taking a test drive so drove me to a quiet area where I felt more at ease.
I wouldn’t hesitate in recommending both Vertu and Nick Jimson.

Risposta di Vertu Motors - BMW Teesside
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