NIGHTMARE!
NIGHTMARE!!
DO NOT BUY FROM THIS COMPANY !!!
If I could put zero stars i would!
I have had the worst experience ever with a shed I purchased from them.
Before buying the shed I read the brief description and it said it would take 2 people 2-3 hours to build. This is a complete lie. It took 2 men two days to construct this shed! The product is manufactured in china and the instructions were in French. So it was basically impossible to understand and the only thing you could go off was the pictures.
The product is extremely flimsy like paper and therefore I dreading how long this will last during the winter. The doors were misaligned and you could not shut them properly as they were different sizes. Customer services requested photos of which they agreed the shed was faulty. My only options were for them to replace the shed and take away the one that took 2 days to build. This was not an option as I had paid to men 2 days wages totalling £500 to build this. The other option was £100 refund which is an utterly complete insult. It took them weeks and weeks to resolve this issue for me and i eventually had no choice but to accept the £100 refund and then buy new doors for the shed and get someone to install them. So from a shed that originally cost £700 plus £90 delivery plus £500 to build ended up costing me with new doors £1600! This is absolutely outrageous for the quality of the shed.
The woman on customer care was the rudest person I’d ever spoken to and was extremely unhelpful throughout.
So just be warned be extremely careful if you’re considering purchasing from this place. It has been a complete nightmare from start to finish for me and I am STILL waiting for the agreed £100! 2 months later.
I would never buy from them again and I have warned all of my friends and family to AVOID at all costs!








