Really cannot fault the customer service from these guys!! They Took the time to make sure we ordered the correct part, and also took time to troubleshoot the issue we were having over whatsapp, to en... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
End to end process extremely smooth: from initial enquiry through to delivery. Ite ordered on the Tuesday morning, and received the next day at lunchtime: excellent condition, and well packaged
Second time ordering from this company, first time no issues hence returning customer. Sadly won’t be using again - need to return an item (as my consumer rights) but impossible to get any communicati... Leggi di più
L'azienda ha risposto
I purchased a bonnet. I had no clue which one I needed but this company helped me through to end up with the correct one for my vehicle along with technology assistance. It arrived the next day pack... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.
Informazioni di contatto
8 Castlegate, DN11 9QU, Doncaster, Regno Unito
- 03332244847
- hello@vehicle-spares.com
- vehicle-spares.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I received great customer service…
I received great customer service support. Everything was packed well, and they responded quickly to my inquiries. I ordered a bonnet for my car, and it was packed extremely well.
best customer service
The part was original & the customer service reply was fantastic on time.
Happy to use them again.
Nothing but amazing
We have used these guys for 5 years and they have been nothing but amazing. Great website, great customer service that go over and above to sort any issues. We send reg numbers and photos on WhatsApp and they come back to us quickly with the right parts and if they don’t do them, they tell us where to try! Thanks lads, keep it up. Brian TMF
Excellent Service
Great price on the part, 5 star communication, great advise on the part, quick response,commutincated with courier on my behalf, fulfilled the delivery time.
Ordered a mazda 3 2010 bumper
Ordered a mazda 3 2010 bumper
Recieved a mazda 3 mps bumper that didnt even fit my car didnt find this out till after it cost me 600 pound to get it painted as it didnt fit the car awful, they dont even have mps bumpers listed on their site so i dont know why they sent me 1
DO NOT BUY FROM THIS SITE IT IS SCAM
Absolutely terrible experience. I ordered a vehicle part with next-day delivery, and here I am FIVE days later with nothing to show for it. No tracking number was provided, and when I reached out on WhatsApp, their response was laughable. They claimed the courier "attempted to deliver" and used random pictures from Google Maps as "proof." Seriously?
I no longer need the part and asked for a refund, but they can't even tell me when I'll get my money back. The lack of professionalism and customer service is astounding. Avoid this company at all costs – they’re unreliable and don’t seem to care about their customers.
Fantastic
So in a panic after being told by Peugeot that the parts for a repair was £3200 just for the parts. I found these guys, the contact was exceptionally helpful and saved me over £1600 in parts. Ordered on Tuesday, delivered Thursday morning. All I can say is thank you and exceptional service. Will definitely use in the future.
Outstanding service !
Nothing was to much trouble using these guys ! Bang on the button, can not fault them in any way, these are the people to use, 100%
Amazing top quality service
Amazing parts, super good quality and price
But customer service is top notch- they closed at 4.30pm but waited for me to come at 5pm to pick it up
I placed the order on 13/11/2024
I placed the order on 13/11/2024, and it should have been delivered by yesterday but,I didn't receive any delivery information. can you please provide me with the tracking number?
Good speedy service
The parts arrived intact
The parts arrived intact, which is good. The site says 1-2 days, I waited 3. Well, there is no information about when and at what time, which makes you wait, without being able to leave the house. Someone from the family must stay.
Quick fast and efficient service very…
Quick fast and efficient service very happy with the product and customer service especially On what’s app
I ordered for my…
I ordered a new wheel arch trim for my Peugeot Expert (after hitting a deer 🙃), fortunately, it arrived within a couple of days and fit great 👍
Ordered a part but wanted to return it…
Ordered a part but wanted to return it so they not answering calls or replying to my messages
Boxer rear bumper cover
Fast and efficient ordering process. Made contact via whats app to confirm item would fit my vehicle and confirm price.
Very pleased with my purchase.
Downright disgraceful
Ordered a bonnet for delivery - I was told it would be delivered by 6 pm and I heard nothing. I called the carrier and they do not have any deliveries for my address. The seller did not provide a tracking number, they provided inaccurate information and I still do not have my item. I have tried calling vehicle spares on numerous occasions, nobody answers the telephone and they take excessive amounts of time to reply to WhatsApp messages.
This is shocking customer service and the multitude of reviews speak for themselves.
If I do not receive my item, I will be escalating this with my bank and authorities as other reviews seemed to already be doing.
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