Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Really cannot fault the customer service from these guys!! They Took the time to make sure we ordered the correct part, and also took time to troubleshoot the issue we were having over whatsapp, to en... Leggi di più

Valutata 5 stelle su 5

I purchased a bonnet. I had no clue which one I needed but this company helped me through to end up with the correct one for my vehicle along with technology assistance. It arrived the next day pack... Leggi di più

Valutata 5 stelle su 5

Out standing what can I say they sent me a bumper for my van it got damaged in transit they sent me a new one it came next day outstanding if you need any thing they are the people to go too

Valutata 2 stelle su 5

Unfortanately i dont like leaving bad reviews but my experience here wasnt good. Initially great response to my queries and ordered a taillight which wasnt cheap but i thought would be better quality.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ricambi per la carrozzeria dell'auto

Scritti dall'azienda

Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

170 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(170)

36 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good service

They responded quickly, gave good advice, the part arrived promptly and was the correct fit for my car at a reasonable price - recommended

27 gennaio 2025
Valutata 1 stelle su 5

Bonnet turned up bent

Bonnet turned up bent, courier left out side my property against the wall no signatures as no one was there as had to take my wife to hospital, they offered an insulting £60 refund, but admitted they could tell the damage had been done by courier, now won't resolve or respond, never use them

15 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Ease of ordering

Ordered in the worst snowy weather of the year . Delivery abandoned but kept informed .
They messaged again to make sure I had recieved my bumper .
Well packaged and good quality Will use again
Thanks

4 gennaio 2025
Valutata 1 stelle su 5

Ordered a part for my van advised next…

Ordered a part for my van advised next working day delivery never arrived to be told numerous times it will be out the next day never to arrive.

9 gennaio 2025
Non scritta su invito
Logo di Vehicle-Spares.com

Risposta di Vehicle-Spares.com

Hi Kieran,

Sorry to see our service was let down by the courier. Your part did arrive safely, it just took 3 days instead of 1. Unfortunately the courier process is out of our hands, but we are constantly evaluating the service we are given to see if it can be improved. 99% of our orders arrive on time, but there's always one that slips the net.

All the best.

Vehicle-Spares.com Team

Valutata 5 stelle su 5

Amazing experience

Recently gone into the car trade and need replacement parts on a regular. Even during Christmas rush i received my delivery next day. I can’t fault them one bit. Looking forward to doing business this year!
Great customer service.
Now a trade member. Definitely recommend!
10/10 from me.

31 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I did not receive my part

I was charged, did not received my delivery, no notifications of attempted delivery and very slow customer service to address the issue.

7 dicembre 2024
Logo di Vehicle-Spares.com

Risposta di Vehicle-Spares.com

Dear Gerson,

Your order was sent via DPD who were unable to deliver and marked your delivery as business closed / unavailable. We were not aware of this until you contacted us chasing the delivery. At this point the part was on its way back to us. Due to the Christmas period the part did take some time to get back to us, but when it arrived we did send it back out the same day and was delivered the next day. I can only apologise for the inconvenience.

Vehicle-Spares.com Team

Valutata 1 stelle su 5

DONT SHOP WITH THEM.This company has…

DONT SHOP WITH THEM.This company has scammed my small business. I ordered a part for our company van and they haven’t sent the part and have been extremely unresponsive when communicating our issues. I have spent over £100s and will not be issued a refund so now have to go through the bank.

1 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I make order online for front end for…

I make order online for front end for Dacia sandero mk3 is a bit new model was hard to found parts for it and was expensive till I found this company online save my life all part cost me half price , make order order before the day was expected when order , I had problem with one of the parts was wrong I get it delivered next day

11 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Quick delivery

Quick delivery, they also called before posting my purchase to ensure it was the correct part for my car.

Will definitely use them again!

2 dicembre 2024

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