Vapodz is a scam. I made an order, my account was deleted, they dont reply emails. No order received. Curious to see, how they are still operating? Why aren't they being prosecuted yet? Even though i... Leggi di più
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Webpage promised delivery in 3-12 days. It took about a month to deliver. Webpage says EU shipping, reality- pacel comes from UK, so customs taxes will apply. Support promised to refund customs... Leggi di più
L'azienda ha risposto
Orderd some vape liquid, it got denied by customs and returned to Vapodz. However I have not been able to get refuned for 6 months now. At first I was getting different excuses from its a holiday to s... Leggi di più
I received a message saying that they would send me the order and they would send me the restriction code. Until today, nothing has passed. 2 weeks have passed without receiving a single update, only... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Vapoo have thousands of vape products on hand. Shipping within 3 days UK only 3.20 GBP. This page does not belong to any other vape shop. If you review other vape shops, go to their review page!!! We will delete your review immediately! Vapoo doesn't exist anymore. We closed our business in April 2023
Informazioni di contatto
Waterloo Rd, WC1N 3AX, London, Regno Unito
- +4412358974
- vapoo88@gmail.com
- vapodz.com
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116 recensioni
Non ha risposto alle recensioni negative ricevute
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Poor
Order placed on 18/10, still nothing received over 3 weeks later. Customer service were quite poor in offering help or assistance, working for an e-commerce business myself and working with 3rd party couriers I understand the issues they can face but also what can be done, Vapodz have refused to refund me or chase up the couriers.
9 novembre 2021
Non scritta su invito
Risposta di vapoo.com
We got in touch via email and live chat. We only can refund when we got back the shipment from France. Many times in the past we refunded other vapodz customers across Europe and they took the money and later got the shipment delivered. your order is still out for delivery. Please check it here: https://www.laposte.fr/outils/suivre-vos-envois?code=LG028754187GB. If you decline the shipment and we see it's on the way back to us we will refund you immediately.
Order placed on 20th September, not yet received as of 26th October
Order placed on 20th September, shipped on 29th September and until here all good. Unfortunately, today is the 26th of October and I haven’t received my parcel yet. I contacted the customer service many times but they’ve been ignoring me for 2 weeks now. I was planning to order more items on the website but this experience disappointed me.
26 ottobre 2021
Non scritta su invito
Risposta di vapoo.com
Your order got shipped out and you local customs didn't got in contact with us to clear it from the customs. After 4 weeks they send us an email and told us your shipment is ready for pick up. Your order got last week delivered to you.
my order has been processing 3 days
25 ottobre 2021
Non scritta su invito
Risposta di vapoo.com
Hello Elias,
we do not have your ordered Geekvape Aegis Solo 2 S100 Kit in our German warehouse. We already send it to Germany 3 days ago. Your order is soon on the way to you from our German warehouse. Why we didn't ship it from our UK warehouse? We want to give you a hassle free transaction without any customs problem in Finland.
Perfect again
Perfect again, thank you! Already ordered once at Vapodz before, both orders were delivered quite fast, live chat was very responsive and helpful! Thank you guys, till next order!
12 ottobre 2021
Non scritta su invito
Delivery outside UK is nightmare.
Delivery outside UK is nightmare.
I was supposed to get my order over a month ago, they promised to get IOSS number and solve everything so I can 100% get my package.
Since then my item was returned from the customs and after contacting their customer service to try and resolve the problem every sort of communication has stopped.
Would definitely recommend avoiding at all cost.
The difference in price and maybe some extra offers are not worth the hassle you will get.
15 agosto 2021
Non scritta su invito
Risposta di vapoo.com
Hello Marko, you said the delivery attempt failed. We cannot do anything when the shipment already arrived in your country. When we get the order, we pack the items and send it out with our logistic partner. We got our IOSS number on July 27. With the IOSS number we handle the VAT and customs and pay directly all the fees to the local government. You should get your shipment delivered direct to your doorsteps! We also didn't received your shipment back until now (for a Refund). I'll get in touch with you tomorrow morning so we can solve the problem!
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