Vape At Door UK Recensioni 

631
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

1st order and I can't recommend them enough, my items weren't in stock...however Dan contacted extremely quickly and sorted out vapes that are so far to my liking. Fast response, very quick delivery a... Leggi di più

Valutata 5 stelle su 5

Been using vape at the door for a while now,excellent products and taste very helpful and friendly service would recommend them 100%.

Valutata 5 stelle su 5

Great verity of products to choose from at reasonable prices. I bought several different vapes and they all arrived very quickly and each vape tasted great. The communication from Dan when there was a... Leggi di più

Valutata 5 stelle su 5

I have been using vape at door a while now and I won’t use any other company. Top vapes at cheap prices, excellent quality and products. Communication is excellent Iv never had a problem, if one of my... Leggi di più

Dettagli dell'azienda

  1. Negozio di vaporizzatori

Scritti dall'azienda

Discover unparalleled vaping ease with 'Vape at Door'! Your ultimate destination for a wide range of vaping products, all conveniently delivered to your door in the UK.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

631 recensioni

5 stelle
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4,8

Tutte le recensioni

(631)

180 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

This company scams and plays games

This company scams and plays games. They sent out the wrong products that are less in value to what I paid. Myself and the company have an excessive email chain now at 21 emails of me trying to resolve this issue. I sent over 15 photos (due to numerous different emails from Dan the CEO asking for different types despite there being sufficient photo evidence in my original email). Given the evidence, it should have been simply that he emailed back to let me know the 3 missing vapes I had paid for were being sent out which is what any legitimate company would do in good faith. However, he has drawn this process out over a 4 day period and finally his resolution is that I send some of the stock back to receive what I am owed. I have explained how this is not a fair solution as I will need to take time out my day to drive to the post office and return the lesser value products, for which he is not compensating me. I said I originally might have done this but after 21 emails and 4 days of communication I don’t want to provide any further unpaid labour to correct his company’s mistake. Some of his emails border on patronising regarding how to use the current pods for the fewer vapes I have recieved (but paid for - how lovely of him) I have explained I know how the vapes operate but still want the products I have paid for. His other solution was that I just buy them again? Ridiculous. I have also submitted a complaint due to awful customer service, and he has not acknowledged this. Although he is quick to respond, he is either wildly incompetent or deliberately playing games in the hope I will become fatigued and give up. It is a silly game to play as he has now lost me as a customer, and considering I use these vapes monthly I would have been a reliable customer but I will order from another reputable site in future. This situation feels very disingenuous and scammy.

8 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

I have been using vape at door a while now and I won’t use any other company. Top vapes at cheap prices, excellent quality and products. Communication is excellent Iv never had a problem, if one of my items is out of stock Dan will offer me an alternative at no extra cost to me. Orders usually come within 48hours. Fantastic service Thankyou Dan.

13 novembre 2025
Non scritta su invito
Valutata 3 stelle su 5

when i put in an order i did not recive…

when i put in an order i did not recive the order i had placed i had ordered the hayati pro max 15000 puffs but instead i got the 6000 puffs i had ordered 3 of 15000 puffs i was away on holiday so i did not get my emails that had been sent other than that it was ok think it was crossed wires

27 settembre 2025
Non scritta su invito
Logo di Vape At Door UK

Risposta di Vape At Door UK

Hi Mandy,
Thank you for your feedback, and I’m sorry for the mix-up with your order. To help us resolve this quickly, could you please provide your order number? Once we have it, we’ll coordinate with you to make sure everything is sorted correctly.
We appreciate your patience and look forward to resolving this for you.

Valutata 5 stelle su 5

Very happy with this service

They did not have refills in stock that I ordered, but they offered me an alternative that I was very happy with. Most would just not send, so I’m happy they reached out, so that I wasn’t left disappointed

6 ottobre 2025
Non scritta su invito

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