1st order and I can't recommend them enough, my items weren't in stock...however Dan contacted extremely quickly and sorted out vapes that are so far to my liking. Fast response, very quick delivery a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Been using vape at the door for a while now,excellent products and taste very helpful and friendly service would recommend them 100%.
Great verity of products to choose from at reasonable prices. I bought several different vapes and they all arrived very quickly and each vape tasted great. The communication from Dan when there was a... Leggi di più
Brilliant, Arrived next day, only negative was all the packaging (inside and out) smelled of cigarette smoke.
Dettagli dell'azienda
Scritti dall'azienda
Discover unparalleled vaping ease with 'Vape at Door'! Your ultimate destination for a wide range of vaping products, all conveniently delivered to your door in the UK.
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Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Le persone hanno visualizzato anche
First order was small
First order was small, as you're always dubious when using a company for the first time on the internet. All was okay, now ordering in larger quantities and never had any problems. All deliveries have been correct to order, and all arrived on time. Just had the one faulty battery, but I'm sure it would have been replaced, had I asked. Highly recommend.
Good
Good. Always arrive on time and any issues that happen they compensate for it
Best vape site I’ve found
Excellent service and very helpful staff, very quick delivery, the best vape site going!
This store is great
This store is great. I’ve been buying from there for a long time now. The customer service is the best I’ve ever experienced in any business, not just from a vape store. I’d highly recommend them to anyone.
Excellent company with excellent customer service.
I have been ordering from this company for a while now, the first time i was a bit scared as had bad experience from other online companies, but there was no need to be. I had an issue with a vape and Dan replied straightaway and was very helpful. My recent order was delayed and Dan got it shipped asap. What i love is their honesty he straight up told me there was a delay in the shipment. That is what you call excellent customer service! I strongly recommend them and their prices are very reasonable, but its the good customer service that does it for me.
Would recommend
Have been ordering with vape at the door for well over a year now , always keep you updated with delivery times etc . Will continue to order from here
Everything was fine but.
Everything was fine. I don't believe in 10/10 so could not give you 5/5. You must always strive so if you get a 10/10 or a 5/5 where can you go, only down. My only gripe is when I get an offer on email, it is only just after I have already ordered or won't link to my account so never benefit and I have spent quite a few quid with you so do feel a little bit peeved.
Perfect Everytime
The best online service for anyone who vape , fast and allways have great deal , cheer's Dan for all you do.
Fast delivery and easy to order no…
Fast delivery and easy to order no messing and good products
Fantastic vape company
Purchased off this company for over a year, the products are always what I ordered and the delivery is super fast and free if you spend over £30.. great customer service and have recommended to friends who now vapeatdoor
I have bought from vape at door before
I have bought from vape at door before. Brilliant prices. Excellent delivery time. Will buy again from vape at door.
Becoming my “go to” site
After quite a few orders (I like to try something new, ha ha ha!), I can honestly say that this site has now become my “go to” for all my vaping needs.
A great selection to choose from, and what puts it above the rest, is the option to actually buy the extra refill tanks. As some places just sell the kits. So it’s frustrating when you can’t order more extra pods once you’ve found one you like. Not here! They have a smorgasbord to pick from, reasonably priced and delivered really quickly.
Keep doing what you do, as you’re doing it well, and you have a loyal customer here.
Top marks all round, from communication, offers, selection, and price.
I couldn’t ask for any better!
Another good purchas.
Vape at Door have consistently been good, great prices and choices. I was after a different brand, but unfortunately it was out of stock, but the team messaged me to order similar device. The Maxgo range is pretty good, not as smooth as my initial order, Hayati Pro, but will enjoy these for the moment.
Keep up the good work team.
All the best for 2026.
Brilliant customer service and speedy dispatch
Fantastic customer service and fast dispatch 😎 Dan was a great help in recommending alternatives and was very friendly. Highly recommend and will definitely buy from again
Amazing as usual
Amazing as usual. Always have my products in stock, shipped out the same day. Excellent customer service. I Don’t buy anywhere else. Only thing I wish is for the option of next day delivery but it’s not a reason to shop elsewhere.
Fantastic company,ordered from every…
Fantastic company,ordered from every month, great service, quick delivery, always the right order
Never any problems and cheaper prices
Would highly recommend
I highly recommend buying from Vape at…
I highly recommend buying from Vape at Door UK, their customer service is A* the delivery service is on point and the products are great value. Thank you.
This company scams and plays games
This company scams and plays games. They sent out the wrong products that are less in value to what I paid. Myself and the company have an excessive email chain now at 21 emails of me trying to resolve this issue. I sent over 15 photos (due to numerous different emails from Dan the CEO asking for different types despite there being sufficient photo evidence in my original email). Given the evidence, it should have been simply that he emailed back to let me know the 3 missing vapes I had paid for were being sent out which is what any legitimate company would do in good faith. However, he has drawn this process out over a 4 day period and finally his resolution is that I send some of the stock back to receive what I am owed. I have explained how this is not a fair solution as I will need to take time out my day to drive to the post office and return the lesser value products, for which he is not compensating me. I said I originally might have done this but after 21 emails and 4 days of communication I don’t want to provide any further unpaid labour to correct his company’s mistake. Some of his emails border on patronising regarding how to use the current pods for the fewer vapes I have recieved (but paid for - how lovely of him) I have explained I know how the vapes operate but still want the products I have paid for. His other solution was that I just buy them again? Ridiculous. I have also submitted a complaint due to awful customer service, and he has not acknowledged this. Although he is quick to respond, he is either wildly incompetent or deliberately playing games in the hope I will become fatigued and give up. It is a silly game to play as he has now lost me as a customer, and considering I use these vapes monthly I would have been a reliable customer but I will order from another reputable site in future. This situation feels very disingenuous and scammy.
Excellent service
Excellent service , 1st time customer, will use again,cheaper than most shops.
Vape cristal prime 7000 nice vape
Vape at door UK fast delivery I always buy with this company
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