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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Just bought 4 complete vape sets with 2 pods in each, on sale. Absolute bargain! Delivered on time, great customer service and I could not recommend this company higher. They answer any questions srr... Leggi di più

Valutata 5 stelle su 5

Fantastic company, actual free next day delivery that arrives the next day. Helpful, friendly, knowledgeable and polite professionals. A chat service on the site that connects you to a member of the a... Leggi di più

Valutata 5 stelle su 5

I made a mistake when i ordered so when the item arrived and i realised what i had done i contacted vape with an email they replied within the hour and told me not a problem return the item and they w... Leggi di più

Valutata 5 stelle su 5

This company really are the best. Amazing delivery. Orders late on Saturday and was still here first thing Monday. Fab prices, range and outstanding customer service. I never order from anywhere els... Leggi di più

Dettagli dell'azienda

  1. Negozio di sigarette elettroniche

Informazioni fornite da varie fonti esterne

Vaping, kept simple. Please leave reviews if you have had a positive experience with vape.co.uk. If we haven't got it right this time, let us know how we can improve!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

690 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ultra fast delivery

Ordered at 7:15pm, delivered early the next morning. Website is easy to use, products as expected. Highly recommend.

29 aprile 2025
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Risposta di Vape.co.uk

Hi there!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service!

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

I ordered some coils for my vape after…

I ordered some coils for my vape after speaking to a gentleman on the website chat, they were delivered and didn’t fit. Confused, I sent an email and Luke responded, and it turns out I just needed a different pod for the coils to fit. Luke sent out replacement pods for my smok nord for free, with next day delivery. He was quick to email me back, got it sorted the same day and even threw in a little chocolate and some vouchers for freebies with my next order. An overwhelmingly positive experience. A very very good company with outstanding customer service. Thankyou so much

2 maggio 2025
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Risposta di Vape.co.uk

Hi Cez!

Thank you so much for taking the time to leave this review.

We are so pleased we were able to rectify this for you and thank you for your kind words, it's always appreciated to hear that our customers are happy with our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

New Angel 20000 Kit Review

I love the new Angel 20000 vape kit which is great value at £11.89 each with 2 x prefilled replaceable large tanks and replaceable pods (also filled). They're also doing a 2 for 1 offer! With a wide range of flavour options these are great value with the convenience of disposable but also replaceable pods and tanks at a reasonable price.

Vape.co.uk also offer the cheapest replaceable pods for other vapes, I bought pods for my Geekvape for just £2 each.

Had a problem with delivery due to Royal Mail delaying my order by 4 days but customer service resolved very quickly by resending my order via DHL and said I could keep both orders which was very nice of them.

Customer service is top notch they reply in a few minutes always and are super friendly and helpful team which shows they value their customers.

I highly recommend this company for all your vape needs. They have a wide range of affordable products at the best prices. And they offer free next day delivery on orders over £20.

They also allow ordering as late as 7pm for next day delivery still which is rare. If you've missed a cut-off time for sameday dispatch and are stuck just pop over to Vape.co.uk for next day.

24 aprile 2025
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Risposta di Vape.co.uk

Hi Paul!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our offers and service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

A easy to use your site!

Very nice to using this site.
Delivered as stated very good around service.

1 maggio 2025
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Risposta di Vape.co.uk

Hi Jay!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

My go to online vape store

My go to online vape store, always delivered the next day, love the little scratch card idea with a chance to win a freebie, only ever had one mishap when I was sent the wrong stuff, but they reshipped the correct items the next day and told to keep the bits I was sent by mistake. Excellent customer support,

24 aprile 2025
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Risposta di Vape.co.uk

Hi Sam!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Absolutely brilliant customer service

Absolutely brilliant customer service, got sent wrong items, got in touch & sorted it straight away aswell as being very generous. Thank you Rob.

26 aprile 2025
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Risposta di Vape.co.uk

Hi there!

Thank you so much for taking the time to leave this review.

We are so sorry you received the incorrect items but i'm so pleased our team managed to rectify this for you!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

I've literally loved all the vapes I've…

I've literally loved all the vapes I've gotten from this place. They always make me feel good.

13 gennaio 2025
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Risposta di Vape.co.uk

Hi Luke!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with your vapes!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

I purchased 4 aspire R1s and not one of…

I purchased 4 aspire R1s and not one of them holds a charge and when I put in vape liquid all I got was a mouthful of liquid,after I contacted vape.co.uk they were very helpful and explained that they do not produce these item's and are sending replacements thanks again Rob

21 aprile 2025
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Risposta di Vape.co.uk

Hi Kevco

Thank you so much for taking the time to leave this review.

We are so sorry that the vapes you received were faulty but I am so pleased our team were able to get this sorted for you!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

This is my second order in four weeks…

This is my second order in four weeks and again fast delivery and products are spot on, happy to continue using these for my vapes. 5⭐️

19 aprile 2025
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Risposta di Vape.co.uk

Hi Danny!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 1 stelle su 5

I ordered a vape and it broke within a…

I ordered a vape and it broke within a week it had completely stopped working they sent out a replacement for it and now that one has done the exact same thing I managed to get about 200 puffs out of it then it had shut off like it had died but it hadn’t as both times it was over 50% charge

13 aprile 2025
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Risposta di Vape.co.uk

Hi Aaron,

I'm really sorry to hear about this. Is there a chance that this device is locking itself during use? as this would explain it not working with sufficient charge.

I can see upon receiving your original device we issued you with an immediate free replacement, please feel free to get back in touch and we can sort a solution for you asap.

All the best,
Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Very quick delivery on my orders

Very quick delivery on my orders, within three days. I gave my daughter in law one of the CBD vapes and she loves it. Really good for helping to make me want to fall asleep faster

25 marzo 2025
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Risposta di Vape.co.uk

Hi Morag,

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with your vapes!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Perfect service perfect delivery…

Perfect service perfect delivery perfect product am one happy customer 😀 👍

25 marzo 2025
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Risposta di Vape.co.uk

Hi Dale!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with your products!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 1 stelle su 5

Created order to Norway

Created order to Norway, but unfortunatly it was not delivered and confiscated, website policy do not taking responsibility about it.

28 gennaio 2025
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Risposta di Vape.co.uk

Hi Polina,

Unfortunately we do not have a record of any order under your name so we believe this experience may be based on a different company.

Please contact us at helpers@vape.co.uk and we can resolve any issue if you can provide us with an order number.

All the best,
Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Unbeliever customer representatives

The representative I spoken to was called Luke. Did an absolute amazing job at resolving my issue, fixed the problem and give a solution the main concern that was caused. Couldn’t thank him enough. Absolute gem for this company and provided insane customer service which is all you want really. Couldn’t fault the service at all. Thank you.

10 marzo 2025
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Risposta di Vape.co.uk

Hi Kieran!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service and thank you so much for your lovely words about Luke, we have passed this onto him!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

I made a mistake on my order and within…

I made a mistake on my order and within minutes of sending the email I had a response and a solution instantly. Rob and Emma were so helpful, wouldn’t use anywhere else now this is definitely the best place to buy from

7 marzo 2025
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Risposta di Vape.co.uk

Hi Holly!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service and that Rob and Emma were able to help!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

yay vape

i love vape ayayayyayaya

22 febbraio 2025
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Risposta di Vape.co.uk

Hi Alice!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with your vapes!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Highly recommended.

Always a great service. Free 24h delivery when spending over £20. Only had an issue once, where an item was missing and it was quickly rectified and received within 24 hours.

20 febbraio 2025
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Risposta di Vape.co.uk

Hi Craig!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service and that our team were able to get this rectified for you!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 2 stelle su 5

Delivery with DHL is terrible

I have used this company many times and I've always had excellent service, however I ordered enough for free next day delivery, my order is usually delivered by Royal Mail, perfect! My last order was with DHL two days later I'm still waiting. If you are going to continue with DHL I shall not be using your company. Very disappointed and frustrating as I'm going on holiday and I ordered in plenty of time.

14 febbraio 2025
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Risposta di Vape.co.uk

Hi Mia,

Thank you for your review and I'm sorry to see a bad experience you've had here. We have immediately looked into this and sent you an email, please check this for clarity. It turns out the delay is entirely our fault and not DHL's, and we can't be more sorry about that! Please do check your emails and we'll be more than happy to assist. I can see your parcel is due to be delivered today :)

All the best,
The Helpers Team

Valutata 5 stelle su 5

I can’t believe how fast my order was…

I can’t believe how fast my order was processed! Ordered at 6.30pm Tuesday and I’ve had the tracking through and it’s delivered tomorrow! That’s also the free delivery. Quicker than Amazon prime!

4 febbraio 2025
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Risposta di Vape.co.uk

Hi Kim!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service and to hear that we are faster than Amazon!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

1st order from here

1st order from here, came the next day. Will be ordering again

4 febbraio 2025
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Risposta di Vape.co.uk

Hi Lisa!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

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