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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Just bought 4 complete vape sets with 2 pods in each, on sale. Absolute bargain! Delivered on time, great customer service and I could not recommend this company higher. They answer any questions srr... Leggi di più

Valutata 5 stelle su 5

Fantastic company, actual free next day delivery that arrives the next day. Helpful, friendly, knowledgeable and polite professionals. A chat service on the site that connects you to a member of the a... Leggi di più

Valutata 5 stelle su 5

I made a mistake when i ordered so when the item arrived and i realised what i had done i contacted vape with an email they replied within the hour and told me not a problem return the item and they w... Leggi di più

Valutata 5 stelle su 5

This company really are the best. Amazing delivery. Orders late on Saturday and was still here first thing Monday. Fab prices, range and outstanding customer service. I never order from anywhere els... Leggi di più

Dettagli dell'azienda

  1. Negozio di sigarette elettroniche

Informazioni fornite da varie fonti esterne

Vaping, kept simple. Please leave reviews if you have had a positive experience with vape.co.uk. If we haven't got it right this time, let us know how we can improve!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

690 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Yes great service

Yes great service. One of the best.

24 giugno 2025
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Risposta di Vape.co.uk

Hi Justin!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Consistently Great

Reliable, fast and well packaged deliveries. Great prices compared to the high street and always has bundle deals for those that want to stock up. The little chocolate I get with every order is just a wonderful touch. Certainly sweetens the deal!

5 luglio 2025
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Risposta di Vape.co.uk

Hi Simon!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service, our chocolate is a big hit so its great to have another happy customer!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Quick & Helpful

Helpful live chat when I struggled through payment screen crashing.

Products were delivered very quickly and all correct. Competitive prices and free delivery.

Thank you. I am very happy with the service provided and products received.

20 giugno 2025
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Risposta di Vape.co.uk

Hi Sarah!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service and products!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

First class service

This company are quick to deliver and any problems are swiftly dealt with and sorted straight away. This will be my go to vape shop online from now on . First class service

27 giugno 2025
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Risposta di Vape.co.uk

Hi Allison!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service and we look forward to dispatching your future orders! :)

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Great

Can't fault this company , order 1day arrives next day good deals and prices

25 giugno 2025
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Risposta di Vape.co.uk

Hi Lyn!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Reliable and excellent customer service

I’ve made many orders with Vape.co.uk, since I’ve switched from smoking to vaping. What made me go with this site is the amount of info about every product, and if you need help a human is on chat straight away!

One of my last orders had a hiccup and they sorted it out and went above what’s expected from the customer service they could’ve done.
They sent a replacement out, with some extra items and 2 free little chocolates - makes you feel appreciated as a customer. One of my pet hates is companies that take customers for granted, and I didn’t get this vibe at all.

Would like to shoutout Eva for dealing with this in such a friendly and professional way.
It keeps my custom with this site.
Thank you
Hayley

24 giugno 2025
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Risposta di Vape.co.uk

Hi Hayley!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service, our top priority is making sure our customers are happy!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Amazing customer service

Amazing customer service, ordered a few weeks ago from them but found out one of the cartridges were faulty, spoke with one of the team members and I got quick service and very kind service, I would definitely recommend this site to others.

24 giugno 2025
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Risposta di Vape.co.uk

Hi James!

Thank you so much for taking the time to leave this review.

I am sorry to hear that one of your products was faulty but so pleased you that our team were able to rectify this for you!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Speedy service

Just ordered a vape pen and got confirmation email right away. Less than 10 minutes later an email to say it has been dispatched! (Next day delivery as order amount qualified for free next day) Impressed so far.

18 giugno 2025
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Risposta di Vape.co.uk

Hi Ayesha!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Very fast and friendly staff

Very fast and friendly staff

18 giugno 2025
Non scritta su invito
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Risposta di Vape.co.uk

Hi Mr B!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Outstanding customer service

Outstanding customer service. Received my order before time, good value and good tastes. Thank you Vape.co.uk

9 giugno 2025
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Risposta di Vape.co.uk

Hi Linda!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service and products!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, good selection and prices, free delivery over £20 and a chance to win a 10ml bottle of e-liquid.

31 maggio 2025
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Risposta di Vape.co.uk

Hi Lizzi!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our offers and service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

To be honest I can't fault them

To be honest I can't fault them, they always send them out for next day delivery and there customer service is brilliant if I've ever had a problem, they sort it out straight away

22 maggio 2025
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Risposta di Vape.co.uk

Hi Amara!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

I have received a faulty refillable…

I have received a faulty refillable vape and I reached out to vape.co.uk. My issue was sorted out right away and I was sent a replacement. The customer service was great, I really recommend this vape shop.

27 maggio 2025
Non scritta su invito
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Risposta di Vape.co.uk

Hi Eive!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service and that our team were able to get this rectified for you!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Great customer service

Great customer service. Received some incorrect items and the customer service team members were quick to reply, super friendly, and helpful in assisting me with returning the ones I received and reshipping what I needed instead. 10/10 experience.

28 maggio 2025
Non scritta su invito
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Risposta di Vape.co.uk

Hi Juni,

Thankyou for the lovely review, we're so happy that you're pleased with the service and apologies again for the mix up. We'll always do our best to sort out any issues you have and we're glad our team were able to get this quickly resolved for you. Thankyou again :)

All the best,
The Helpers Team

Valutata 5 stelle su 5

Ordered in the wee hours of Sunday…

Ordered in the wee hours of Sunday morning, customer service contact late Sunday morning to verify order and delivered Monday morning! Fantastic experience and awesome customer service from Luke - 10/10 would order again 👍

19 maggio 2025
Non scritta su invito
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Risposta di Vape.co.uk

Hi Daniel!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Amazing customer service

They offer a wide range of e-liquids, coils, mods, and accessories. Shipping was really fast, and items arrived well-packaged.

The customer service is also a standout. Josephine was very knowledgeable about the products, quickly understood what I was looking for and suggested products that suited my needs, she was responsive, friendly and happy to answer any and all questions. I also got a great deal on the items I needed, which is a lovely bonus.

12 maggio 2025
Non scritta su invito
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Risposta di Vape.co.uk

Hi Ka!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy our service, this is why we call Josephine our Product Expert, she know's everything about everything! :)

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Great service from Vape UK

Great service from Vape UK - super quick delivery, my order arrived the next day! They even included a free square of chocolate, which was a lovely touch. Will definitely order again soon :)

10 maggio 2025
Non scritta su invito
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Risposta di Vape.co.uk

Hi David,

So glad to hear you had such a positive experience with Vape.co.uk! :)

We look forward to welcoming you back soon!

All the best,
Vape.co.uk Helpers Team

Valutata 5 stelle su 5

Excellent customer service and products

Excellent customer service and products really fast shipping and it’s great you can talk to someone one a live chat if there are any problems best vape company I have ever used highly recommend

9 maggio 2025
Non scritta su invito
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Risposta di Vape.co.uk

Hi Natasha!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service and thank you so much for your lovely words, we love hearing that our customers are happy!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

On Time

Vape.co.uk are always on time

24 aprile 2025
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Risposta di Vape.co.uk

Hi Shanelle!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

Valutata 5 stelle su 5

i ordered a refillable vape and some…

i ordered a refillable vape and some cbd e liquid and one was missing when i noticed it was missing i got into the live chat and they said they will send one out today and should be here tomorrow i will certainly be using them again

2 maggio 2025
Non scritta su invito
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Risposta di Vape.co.uk

Hi John!

Thank you so much for taking the time to leave this review.

We are so pleased you are happy with our service!

Hope to see you again soon :)

All the best,
The Vape.co.uk Helpers Team

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