Just bought 4 complete vape sets with 2 pods in each, on sale. Absolute bargain! Delivered on time, great customer service and I could not recommend this company higher. They answer any questions srr... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Fantastic company, actual free next day delivery that arrives the next day. Helpful, friendly, knowledgeable and polite professionals. A chat service on the site that connects you to a member of the a... Leggi di più
I made a mistake when i ordered so when the item arrived and i realised what i had done i contacted vape with an email they replied within the hour and told me not a problem return the item and they w... Leggi di più
This company really are the best. Amazing delivery. Orders late on Saturday and was still here first thing Monday. Fab prices, range and outstanding customer service. I never order from anywhere els... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Vaping, kept simple. Please leave reviews if you have had a positive experience with vape.co.uk. If we haven't got it right this time, let us know how we can improve!
Informazioni di contatto
Firdale Tews End Lane, NN127NQ, Paulerspury, Regno Unito
- helpers@vape.co.uk
- vape.co.uk
4,8
Eccellente
690 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Got back to me in 5 mins
They got back to me within 5 mins, I emailed with an issue. The whole issue was resolved in half an hour and I recieved free vapes as compensation. They're very nice people. I was surprised.
3 ottobre 2025
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My experience was great cheapest I…
My experience was great cheapest I could find quick delivery and well packaged
24 settembre 2025
In particular one of your team members…
In particular one of your team members who goes by the name of Emma was a complete legend very polite and professional and makes customers feel at ease , was extremely efficient in getting my issues or and queries resolved and kept me informed and up to date every step of the way, I recommend a 75% raise and a 15% bonus of the total of her yearly wage, really nice person and does your company proud thanks emma
27 settembre 2025
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I ordered 2 refilled pods for next day…
I ordered 2 refilled pods for next day delivery when the pods didn’t arrive I got in contact with them and they refunded the delivery charge and said to get in contact with them if it doesn’t arrive the day after.
24 settembre 2025
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This company went above and beyond in…
This company went above and beyond in their customer service,such a shame all companys cnt be like them,will definately be using them again excellant company.
1 settembre 2025
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Risposta di Vape.co.uk
Hi Tracey!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service, it really does mean alot to us!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
This company is a godsend for me to…
This company is a godsend for me to find. Long term pot smoker that wanted rid of tobacco but, was sceptical anything would work for my pain as well as the real.deal but, I have been able to half my tobacco intake in the first 3 days. Also Liam was very patient and helpful with a query I had. Excellent service. Thank you
2 settembre 2025
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Risposta di Vape.co.uk
Hi Michelle!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service and that's amazing, well done! We are so happy we have been able to help with that :)
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Got 2 elf bars for £2.50 on sale which…
Got 2 elf bars for £2.50 on sale which was a very good price and deal I love the flavours too. And a hyola ultra in flavours tropical fruit and kiwi passion and they are amazing for £10.99. I am most definitely ordering from here again.
23 agosto 2025
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Risposta di Vape.co.uk
Hi Isla!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with your vapes!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Risposta di Vape.co.uk
Hi Lorraine!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Amazing and a forever customer
I’ve ordered four times (with my fifth on the way) and this store has been flawless every time. You can order as late as 7 PM for next-day delivery, even on a Sunday, with Royal Mail tracking – a huge improvement over other places I’ve used that cut off at 4 PM and NOT deliver on Sundays.
What truly sets them apart is their customer service. There’s a small chat box right on the website, and within 60 seconds, I’m speaking to a real person. This chat feature, accompanied by such an amazing team, is honestly easier than making a phone call. As someone who is disabled and relies on text-to-speech, this is a complete game changer. It’s accessible, efficient, and incredibly reassuring — I’m now a forever loyal customer.
I’ve spoken to customer service every single time I’ve ordered, and they’ve been consistently fantastic. They help you compare products, advise on strengths, and answer questions clearly and quickly. The team is kind, knowledgeable, and genuinely go above and beyond – they’re a real credit to the company.
I don’t usually leave reviews, but this store truly deserves it. With is vast range of everything really and Fast, friendly, reliable, and genuinely supportive – I won’t shop anywhere else.
5 agosto 2025
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Risposta di Vape.co.uk
Hi Danielle!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service and we do really appreciate the time you've taken to leave this lovely review, I have passed this onto the team also as we always appreciate hearing how happy our customers are with the service we have provided!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Quick delivery
Quick delivery, decent prices, but think I chose the worst flavours available.
25 luglio 2025
Risposta di Vape.co.uk
Hi Christine!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service but I am sorry to hear you weren't happy with the flavours you chose, please feel free to contact us when you place your next order and we can let you know our most popular flavours :)
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Risposta di Vape.co.uk
Hi Fiona!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our products!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Risposta di Vape.co.uk
Hi Meeeeee!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Great customer service
I recently ordered some replacement pods for my vape pen. They delivered the next day. Unfortunately my parcel was stolen. I spoke to Rob who said "!no problem, we will make enquiries with Royal Mail, meanwhile we will send your order again". I was overwhelmed.
31 luglio 2025
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Risposta di Vape.co.uk
Hi Lynda!
Thank you so much for taking the time to leave this review.
I am so sorry to hear that your order was stolen but so pleased our team managed to get this rectified for you, our top priority is making sure our customers are happy so we always do what we can to ensure they are :)
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
My go to company
This company is my go to site for all my vaping needs. Never had a problem, always quickly dispatched.
18 luglio 2025
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Risposta di Vape.co.uk
Hi Miss Flowers!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our products and service!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Just received my 2nd order and as…
Just received my 2nd order and as expected everything went perfect.This is my go to site for my vapes.Flavours are always in stock and the next day FREE delivery is excellent. Thank you for a great service
29 luglio 2025
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Risposta di Vape.co.uk
Hi Andrea!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service and products, you are very welcome!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Always amazing and makes you feel so…
Always amazing and makes you feel so welcome
24 luglio 2025
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Risposta di Vape.co.uk
Hi Bluseph!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Excellent, fast customer service
Honestly one of the best customer service in Retail in the UK at the moment
22 luglio 2025
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Risposta di Vape.co.uk
Hi Sarah!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service, it really does mean alot to us that our customers are happy!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Easy to order and fast delivery
Easy to order and fast delivery! No dramas whatsoever :)
24 giugno 2025
Risposta di Vape.co.uk
Hi Fiona!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service, that's exactly what online shopping should be, drama free!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
Always deliver on time and fantastic…
Always deliver on time and fantastic customer service
24 giugno 2025
Risposta di Vape.co.uk
Hi Jenny!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with our service!
Hope to see you again soon :)
All the best,
The Vape.co.uk Helpers Team
excellent site i will be using again !
5 luglio 2025
Non scritta su invito
Risposta di Vape.co.uk
Hi Trevor!
Thank you so much for taking the time to leave this review.
We are so pleased you are happy with your vapes!
We look forward to seeing you again soon :)
All the best,
The Vape.co.uk Helpers Team
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