Dear Vakatrip Support Team, I have booked an IndiGo flight through your website, but I have not yet received the airline PNR required for web check-in and booking verification. Booking Detail... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Hi Vaka Trip Customer Service . The booking platform saying My booking not successful yet your System has charge Me twice. Updated case : Vaka Trip CS has replied my email the next day and solve t... Leggi di più
L'azienda ha risposto
I have booked 2 tickets sector Delhi Amritsar. The payment has been deducted but there has been no issuance of tickets or any messsage.The site doesnt have any contact details or any customer care n... Leggi di più
L'azienda ha risposto
We bought 4 Qantas Airways tickets in January 2026 to travel to Auckland on 19 February 2026. Unfortunately, my Australian transit visa application was refused. As soon as I received the visa refusa... Leggi di più
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Scritti dall'azienda
**Trustpilot Significance:** Trustpilot is vital for VakaTrip to hear users and address concerns, focusing on user experience rather than promotion. **Ticketing Time Commitment:** Rest assured, timely ticketing is our commitment. Payment made ensures ticketing completion within 12-48 hours, causing no travel disruption. **PNR Validity Assurance:** For real-time order tracking and seamless travel, logging in during ticketing may limit self-management but won't affect your ticket's normal use. **Information Change Assistance:** Discovering errors or voluntarily changing flight details? Inquire anytime at customer@vakatrip.com for assistance. **Itinerary Information:** Post-ticketing, confirmation and invoice details are sent to your email. For an airline-specific itinerary, inquire at customer@vakatrip.com. **Refund and Order Changes:** Refund and change rules depend on the airline's response. Policies of the airline serve as the accurate reference.
Informazioni di contatto
Floor 10, Cheung Tak Industrial Building, No.30 Wong Chuk Hang Road, Hong Kong., 1010, HONG KONG, Hong Kong
- customer@vakatrip.com
- vakatrip.com
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498 recensioni
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Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Vakatrip scam
PNR: 9MSGDT
E-ticket No: 2177141395223 / 2177141395222
Order No: 3469847109845
I am writing to express my extreme dissatisfaction and concern regarding the flight booking I made through Vakatrip. I booked a round-trip flight from Bangalore to Bangkok on November 20, 2024. Despite receiving a confirmation email from Vakatrip on November 21, 2024, the booking details are not appearing on the Thai Airways website.
Upon contacting the airline, I was informed that the ticket cannot be found and is not recognized as a legitimate booking. This situation is unacceptable and raises serious doubts about the legitimacy of your services.
I demand an immediate confirmation of my itinerary or a full refund of the amount paid. Failure to resolve this issue promptly will leave me no choice but to escalate this matter through legal channels and consumer protection agencies.
This experience has been highly distressing, and I expect a swift resolution to avoid further inconvenience.
_--------------------------
I am glad to inform that post following up with Vakatrip official email and my above Post in the Trust pilot. I have recieved mail from Vakatrip with my authentic
PNR.
Just a word of advice to Vakatrip. It's responsibility of the booking site to provide genuine PNR which can be used to get the ticket from the booked Airways.
Word of caution for the guys who are booking their flight. Once you recieve the booking confirmation from Vakatrip in your mail. pls check in the Booked Airways site with the PNR which Vakatrip mail has mentioned
If you don't find the booking in the Airline site. pls contact Vakatrip customer care email mentioned in the ticket. they may get back with actual confirmed PNR
Thanks Vakatrip for resolving the issue.
14 dicembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing VakaTrip~
Your order has been issued. The airline's booking management code is 6R4XHL, and the e-ticket number is
2177141395222
2177141395223
We have sent you the Thai Airways itinerary through your email address rakesh.bisht.cs1@gmail.com.
Your ticket can be used normally and is valid. Please do not think that VakaTrip is a scam website just because you cannot manage the booking. We have explained it very clearly through the email.
If you have any questions, please feel free to contact us via email customer@vakatrip.com.
Have a nice day!
Vakatrip CS Team
Update reply:
Update Reply:
Dear customer,
Thank you very much for choosing VakaTrip~
First of all, we apologize for the inconvenience caused by the initial question.
Due to the ticketing method, PNR may not be able to manage the reservation on the airline's official website. Usually, you can also try through the electronic ticket number.
Once again, thank you very much for your clarification and suggestions to us. We will continue to improve the performance of the website and customer service.
Welcome to use VakaTrip website again~
Best Regards
VakaTrip CS Team
Ordering person ARORA/ROHINI
Ordering person ARORA/ROHINI
Order number : 3468429940940
PNR :5X5PBR
Flight is tomorrow and airline says they can't find information.
Is this is a scam?
I called the airline and came to know that vakatrip has cancelled the booking without concent.
13 dicembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing VakaTrip~
Your order has been issued. The airline's booking management code is 5LZC2P, and the e-ticket number is
217-6356932625
The updated PNR+itinerary has been sent to your email.
Have a nice day!
Vakatrip CS Team
Order number 3471752828792
Order number 3471752828792
PNR KMWHVM
e-Ticket No. 555-6315463031/555-6315463032
Airline says that the ticket can’t be found, is this a legitimate booking. Can you please confirm the itinerary or refund the amount as the airline claims they don’t have any booking with this PNR
12 dicembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing VakaTrip~
Your order has been issued. The airline's booking management code is KMWHVM, and the e-ticket number is
555-6315463031
555-6315463031
555-6315463032
555-6315463032
Due to the ticketing method, you cannot manage the reservation yourself, but the ticket can be used normally without any problems. We have sent the ticket voucher to your reserved email address har***2910@gmail.com
Have a nice day!
Vakatrip CS Team
I still don’t get any confirmation…
I still don’t get any confirmation number for flight tomorrow morning please send me asap
Number booking : 3471703947311
Under name : MOHD AZRUL BIN AZHAN
12 dicembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear customer,
Thank you very much for choosing VakaTrip~
After verification, your order has been issued according to the recommended flight you approved.
The itinerary has been sent to your email ahmadmukhlisismail@gmail.com
Best Regards
VakaTrip CS Team
I DONT GET ANY CONFIRMATION FLIGHT MY…
I DONT GET ANY CONFIRMATION FLIGHT MY FLIGHT TOMMOROW PLEASE SEND ASAP
ORDER NUMBER : 3471703947311
ORDER NUMBER : 3471703503673
UNDER NAME : MOHD AZRUL BIN AZHAN
12 dicembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear customer,
Thank you very much for choosing VakaTrip~
After verification, your order 3471703947311 has been issued according to the recommended flight you approved.
The itinerary has been sent to your email ahmadmukhlisismail@gmail.com
3471703503673 has been issued, and the itinerary has been sent to ahmadmukhlisismail@gmail.com on December 12, 2024 15:24:01
Best Regards
VakaTrip CS Team
Urgent,
Urgent,
I purchased tickets with you guys.
I did get a confirmation, however you wrote our names on the opposite direction
You wrote first name as last name
And last name as first name.
Please fix this, otherwise we would not be able to fly
Order number 3470758973434
PNR 6I89T7
1 dicembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing Vakatrip~
Regarding the issue of name change you inquired about, we have already replied to you via email
Please check the email in your mailbox. Thank you
If you have any questions, please feel free to contact us through the official website email customer@vakatrip.com
Have a nice day~
Vakatrip CS Team
My PNR is showing invalid
My PNR is showing invalid, my order no is 3470070288328 and Pnr is KFM32R, but the airline is telling me this pnr is not valid.
My flight is on today morning please help asap
4 dicembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing Vakatrip~
Regarding the questions you inquired about the PNR and itinerary, we have replied to you via email
Please check the email in your mailbox. Thank you
If you have any questions, please feel free to contact us through the official website email customer@vakatrip.com
Have a nice day~
Vakatrip CS Team
ticket issued first name/ last name formate
I have issued my ticket with vakatrip.com vide order no 3470681455866 and air india pnr 4TVB4F .In your ticket issuance you have given name formate starting with last name and due to this confusion I have issued ticket by puting first name in last name column and last name in first name column . Now I have checked with air india they told me to ctc vakatrip as they can do from their side . so please let me know as i have already forwarded mail .
30 novembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing Vakatrip~
Regarding the issue of name change you inquired about, we have already replied to you via email
Please check the email content in your mailbox. Thank you
If you have any questions, please feel free to contact us through the official website email customer@vakatrip.com
Have a nice day~
Vakatrip CS Team
Filight ticket status
I sent an email to "customer(@)vakatatrip.com" asking about the status of my flight tickets, but I received n notification from gmail that this domain is not found. Please kindly respond what is happening. Cancel and return my money !!!!!!!!
30 novembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing Vakatrip~
Order Number: 3470695714621
We have received the email requesting to cancel the order and have assisted you in doing so. The refund was completed for you on December 4, 2024
Please check the arrival status of the funds from the card-issuing bank
If you have any questions, please feel free to contact us through the official website email customer@vakatrip.com
Have a nice day~
Vakatrip CS Team
3470047795599
Order number : 3470047795599
Please email my ticket. Thanks
24 novembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing VakaTrip~
Your order has been issued. The airline code is 3M99CL and the e-ticket number is
2327161992733
2327161992734
2327161992735
The itinerary has been sent to your email.
You can manage your reservation through the Malaysia Airlines official website. If you have any questions, please contact us at customer@vakatrip.com.
Have a nice day!
Vakatrip CS Team
I want to get my official ticket
Hi,
My order number 3466979769769, pnr number 3LWZV7.
I booked a flight ticket from Kuala Lumpur to Sibu, Malaysia through your website on 18th October and I did not receive official ticket yet.
I also checked through Malaysia Airlines website and i do not find my booking.
Is it possible if i can get my official ticket and a confirmation that my booking is confirmed to MH?
Thank you.
22 novembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing VakaTrip~
Your order has been issued. The airline code is 3LWZV7 and the e-ticket number is
2327154609127
You can manage your reservation through the Malaysia Airlines official website using PNR + last name NOORRULAIN (remove the space)
If you have any questions, please contact us at customer@vakatrip.com.
Have a nice day!
Vakatrip CS Team
Cancel my booking pls…
This is my first time to use your app as i am flying every month. And if the service is good i will book through this app every time i fly. But right now i need to cancel my booking 3469747614178
19 novembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing VakaTrip~
Your order has been issued, the airline code is 2ZS258, and the e-ticket number is 079-7161279500
The flight status is normal and cannot be cancelled or refunded.
Voluntary refund, no money to refund,
Have a nice day!
Vakatrip CS Team
Please cancel my booking Order…3464884534713
Please cancel my booking Order 3464884534713 and initiate the refund.. It's urgent.. Any customer care number to talk to vakatrip? Your response is quick online but a contact number would be useful
Any update on this?
If you don't cancel now I will be losing lot of money..
18 novembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing VakaTrip~
Your order has been issued, the airline code is 92CYXC, and the e-ticket number is 2325813538217
The flight status is normal and cannot be cancelled or refunded.
Have a nice day!
Vakatrip CS Team
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing VakaTrip~
If you have already placed an order, please provide your order information and we will help verify the situation.
If you have not placed an order, it is recommended that you contact us again after placing an order.
We are a compliant OTA website, not a scam company.
If you have any questions, please feel free to contact us at customer@vakatrip.com.
Have a nice day!
Vakatrip CS Team
Good service, helpful customer service personnel
Responsive service..very helpful customer service, importantly fulfilled and helping on the rescheduling arrangement🥰
Timely update the progress to me
Nice work, keep it up! 💪🏻
7 novembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear Customer,
Thank you very much for choosing VakaTrip~
Thank you very much for your positive feedback and recognition of us.
We will work hard to improve the efficiency of our response processing
We will continue to work hard to provide better services and look forward to serving you again in the future!
Have a nice day!
Vakatrip CS Team
Low fares is scam
Dont buy from vakatrip because your flight will be cancelled. Low fares they listed is not available, actually it just a bait to attract customer to buy it and they get your information & credit card details for scam. Vakatrip.com is china scammer company. Be careful with your privacy data.
1 novembre 2024
Non scritta su invito
Risposta di Vakatrip
Dear customer,
Thank you very much for choosing VakaTrip~
We have not found any valid orders associated with your name Chin yat Min, nor any records of you sending through the customer@vakatrip.com official website email.
Please provide the departure place, destination, departure date, flight number, or the 13-digit electronic ticket number of the VakaTrip website, and we will assist you in verifying the problem you mentioned.
If it is really our problem, we will also give you a reply here.
If it is not our problem, we have the right to retain your comments and file a complaint against you for malicious defamation.
Finally, we need to clarify that we are a compliant OTA website, not a scam website as you said. Everyone has their own judgment, and there is no need for you to make a public reminder.
Best Regards
VakaTrip CS Team
Horrible and worst. Also scam company
Has been charge in full but our flight has not been successfully booked due to flight sell-out and the refund is being processed. It easy to say that. But for me i was a big problem. Dont trust this site. Refund money takes longer. Totally scam.
27 ottobre 2024
Non scritta su invito
Risposta di Vakatrip
Dear customer,
Thank you again for choosing VakaTrip~
Regarding the issue you raised about flights being sold out. After the ticket payment is successful, if you receive a notification that the flight is sold out, we will notify you in time.
If the flight is sold out, we will recommend a flight. If you accept the recommended flight, we will continue to issue the ticket.
If you do not accept the recommended flight, we will issue a full refund. After the refund is completed, it will generally arrive in your account within 3-7 working days.
If you have any questions, please feel free to contact us at customer@vakatatrip.com.
Have a nice day~
VakaTrip CS Team
dont buy or use vakatrip.com for your travel
worst travel agent. lots of scam. already booked and paid, but flight is cancelled. it was nighmares because it takes more days to refunded. so will not able to buy another ticket urgently. too much problem.
28 ottobre 2024
Non scritta su invito
Risposta di Vakatrip
Dear customer,
Thank you again for choosing VakaTrip~
If the flight is sold out, we will recommend a flight. If you accept the recommended flight, we will continue to issue the ticket.
If you do not accept the recommended flight, we will issue a full refund. After the refund is completed, it will generally arrive in your account within 3-7 working days.
If you have any questions, please feel free to contact us at customer@vakatatrip.com.
Have a nice day~
VakaTrip CS Team
Still not receive PNR to check in at…
Still not receive PNR to check in at arline website. Booking paid successfully; Order Number: 3467757677671 Booking not Receive. But it was cancelled. Worst
27 ottobre 2024
Non scritta su invito
Risposta di Vakatrip
Dear customer,
Thank you again for choosing VakaTrip~
After verification, your original flight has been sold out and there is no recommended flight. We can only give you a full refund. We have already refunded the full amount on the day of cancellation.
If you still have questions, please feel free to contact us at customer@vakatrip.com.
Have a nice day~
VakaTrip CS Team
Send Correct PNR for order id: 3459187178849
Hi,
Urgent: Order Number: 3459187178849
My PNR: MDMH9V/MJSDQT from Singapore to Manila is not showing on Cebu Pacific airlines. My flight is on 26th Oct, please check on priority.
25 ottobre 2024
Non scritta su invito
Risposta di Vakatrip
Dear customer,
Thank you very much for choosing VakaTrip~
After verification, PNR: MDMH9V and PNR: MJSDQT ，The ticket status is normal
Currently, your ticket has been used normally, and the seat number is AB in row 11.
If you have any questions, please feel free to contact us at customer@vakatrip.com.
Best Regards
VakaTrip CS Team
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