Vakatrip Recensioni 

Been trying to email for cancellation (paid a proum for a guaranteed cancellation), no response on their end to cancel the flight as cebu pacific cancelled already announced a disrupted flight due to typhoon

recommend and responsive regard the issues. all in all nice

Dear Vakatrip Support Team,
I have booked an IndiGo flight through your website, but I have not yet received the airline PNR required for web check-in and booking verification.
Booking Details:
Order Number: 3519609026454
Flight: IndiGo 6E944
Route: Hyderabad (HYD) → Kolkata (CCU)
Travel Date: 27 July
Departure Time: 21:15

Kindly confirm my booking status and provide the IndiGo PNR (Airline Reference Number) at the earliest.

Very good excellent trusted. I just booked from this

We bought 4 Qantas Airways tickets in January 2026 to travel to Auckland on 19 February 2026. Unfortunately, my Australian transit visa application was refused. As soon as I received the visa refusal, I applied for a refund.
However, I still have not received the refund of $3,448. Voyzant has informed us that the ticket refund has already been paid into their account.
What should we do now? Could you please check the status of our refund and let us know when the money will be transferred to us? Thank you.

number :3517063339242

我幫同事一起刷機票,不小心看錯多了很多額外服務的金額
可以快點告知額外服務的錢能不能刷退嗎?
我也要快點告知我同是該怎麼處理
畢竟你們回復只有MAIL,回復得很慢我不知道怎麼處理

Hello,

I have a flight reservation from Mumbai to Hong Kong, with return dates of the 18th and 25th, respectively, on Cathay Pacific.

My booking number is 3513955751990, and the PNR is DRD4DT.

Upon contacting Cathay Pacific, I was informed that the booking is void and no such reservation exists.

This information is quite surprising, especially since my flight is scheduled for tomorrow. I am unsure how to proceed.

I have already sent an email to Vakatrip, and it has been over 12 hours without a response. This situation is rather concerning, and I am feeling quite anxious.

I would advise others to exercise caution when considering this type of aggregator.

Thank you.

Had an amazing experience booking my air tickets with this company. The entire process was smooth, quick, and very well managed. Their customer service team was extremely helpful, responsive, and guided me through every step patiently. I truly appreciate their professionalism and the prompt support they provided. Highly recommended for anyone looking for reliable and hassle-free air ticketing services!

Hi booked a ticket in emergency for tomorrow its been more than 7 hrs since my order is confirmed. Still awaiting PNR and eticket pls update soon
Order number 3509843529173

Prompt response and efficient assistance

Order number: 3507974658810

Was directed to vakatrip from Syscanner. Before the payment was made, it was stated on the site that tickets will be issued within 48 hours after payment is made.

After payment was made, received an email with the payment confirmation but stating that ticket will be issued latest 24 hours before flight departure!

What if the ticket isn't issued or fails for some reason?! I have to scramble to get another ticket last minute??!

It's now been more than 50 hours but still no PNR has been issued to me. Emails back and forth to Vakatrip return a generic reply asking me to patiently wait and that airline is processing ticket issuance (email responses from them are quite prompt and not AI generated, so credit for that)

I've booked with many OTAs before and the longest I've had to wait is 24 hours until tickets were issued. This is by far the worst experience I've had with an OTA. The prices may seem attractive but seriously not worth the stress.

I accidentally bought the wrong tickets, which i realized immediately after receiving payment confirmation. I contacted customer service through various means within 2 minutes of my purchase . They best they could do was to offer to change my tickets (2 tix cost $75 each) for the tickets I wanted (which also cost $75 each) for USD $395. Why in the world would I do that. I honestly think these companies make money off of people's mistakes without any thought towards customer service or customer loyalty. Never again will i purchase my tickets through Vakatrip.com.

Edit: thanks for the reply, just 16 months late.

This booking site is not even worth of 0 stars worst website and customer service frauds they are

Booking ID - 3491520531252. Booked a ticket and due to Airline rescheduling, cancelled the ticket. Been chasing VakaTrip for 5 months for refund and still no response from them. Do not trust this website. Very poor service and do not work professionally. They are not sharing any update on the refund request placed just standard response. Not a transparent company and they hide many information.

Very recommended. I experienced lot of kindness team on their service to assist costumer go through rebooking steps after receiving cancellation notice from flight company due to certain conditions. May god bless their dedication working hard team to sustain their business.

I frequently use this company to source for all of my flight tickets. It has been great so far until recently I had a small hiccup with my air ticket. The team from VakaTrip expedited my inquiry and resolved it within a short period of time. Professional and responsive.

Very helpful and assistance via email and efficient to the customer wills.

Booked A trip to KUL for three peoplw cancelled it and not giving refund

Vakatrip did not want to refund me for cancellation flight. Its been few years now, Hopeless customer service. Like parrots repeatedly saying same thing!
Never ever use them!

The Vakatrip CS team's response is timely and professional