UrbanClap Recensioni 

372
•
TrustScore 1.5 su 5

1,4

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Valutata 1 stelle su 5

Very poor. As I scheduled a cleaning service for my two bathrooms on 13/10/2026 at 4:00 PM, having booked it on 11/10/2026. However, no one arrived at my house on the scheduled date and time, and the... Leggi di più

Valutata 2 stelle su 5

Product used r not really very good, almost did dry cleaning of the bathroom, did not used the appropriate cleaning machine. The service guy was very new & had no idea of cleaning no doubt the poor g... Leggi di più

Valutata 2 stelle su 5

The appointment was rescheduled thrice within half an hour for non availability of professional even though the service was booked 2 days in advance. On top of that the message says " rescheduled at y... Leggi di più

Valutata 1 stelle su 5

Worst company (with bad work men) which cannot be reached at all for any emergency due to unwanted typical labour class tantrums thrown on the customers. But company enjoys helplessly or smartly si... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

372 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,4

Tutte le recensioni

(372)

8 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

My passion is a therapist n I thought…

My passion is a therapist n I thought this is a good platform for me to start my career so I went for interview and I got selected. After that they told me to pay the registration fee which is an amount of 2000 but I told them that I need time to arrange the money n they agree however they keep texting me to pay ASAP and even said pliz pay maam, once I pay they started ignoring me. I was waiting for them to call me for the training but they keep on saying next week n so on….I couldn’t just simply stay here without working n I realise there is a refundable option in the app i tried doing that like submitting my bank information but it didn’t work so I ask for help to the one who make me pay the fee But he even block me . This is how heartless they are , they only care about money not ppl feelings and conditions . M facing this 3months back I thought I would stay quite but I don’t want anyone to waste their money ……

15 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Service Not Satisfactory

I recently booked a pedicure service with Urban Company, and unfortunately, I must say that I was quite disappointed with the experience. The service was far from satisfactory, and here's why:

Rushed and Inattentive: The professional who arrived at my place seemed disinterested from the beginning. It felt like he was just going through the motions to complete the service as quickly as possible. There was a clear lack of attention to detail.
Faulty Equipment: To add to my disappointment, the equipment he brought along appeared to be faulty. The foot spa wasn't working correctly, and it took several attempts to get it started. This wasted valuable time and left me feeling frustrated.
Incomplete Work: One of the most essential aspects of a pedicure is the removal of dead skin and calluses. Unfortunately, this crucial step was overlooked. I could still feel rough patches on my feet, which was disappointing.
Minimal Massage: The brief foot massage I received was for a mere minute, if not less. A good pedicure should include a relaxing and rejuvenating massage, which was notably absent in this case.
Overall, my experience with Urban Company's pedicure service was subpar, and I did not receive the quality of service I expected. I hope this feedback helps them improve their services and ensure that customers receive the excellent and relaxing experience they deserve.

10 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

LOST OF DIAMOND ENGAGEMENT RING

LOST OF DIAMOND ENGAGEMENT RING. Extremely DISSATISFIED with the service. I am writing this message to express my disappointment on the service which have resulted in the IRREPLACEABLE LOSS OF MY VALUABLE DIAMOND ENGAGEMENT RING. Before the service, I had briefly removed my diamond ring and kept on the shelf. To my utter shock, when the service was completed I realized that my DIAMOND Ring was nowhere to be found. I reported the matter to the police station while service provider ( Her name is Sonali Kajare) claimed about having no knowledge of the ring’s whereabouts. It is clear that my ring is stolen during the course if the service. I am really surprised and heartbroken that such an incident could occur under the umbrella of urban clap.
I DEMAND AN IMMEDIATE AND THOROUGH INVESTIGATION INTO THIS MATTER AND SUSPEND THE SERVICE PROVIDER.

4 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

If you value your time don't book them

If you value your time dont book them. Booked appointment at 10AM Friday, they rescheduled confirmed booking without any call to 6:30 PM. Luckily so the reschedule and rescheduled it to Monday 10AM, no one appeared till 11 AM or no calls or msg. Called the phone number no one is answering. finally sent a chat msg to know they are late and come at 11:30.

4 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

They have completely lost the plot

They have completely lost the plot.

They ask me to pay after every treatment despite me having bought a package.
Unable to reach them for an hour so I had to pay to let the therapist go. This happened 3 times.
Of course, they always promise it's a technical glitch and will never happen in the future.
Even more preposterous, the latest refund to my credit card didn't go through, it was supposedly declined by their bank due to too many refunds sent! I had to check and call them, they weren't even aware of the situation.
As for the UC credits I was meant to receive as compensation, they were never credited, I also had to chase on these.

27 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

The customer support is horrible

The customer support is terrible, they don't have the decency to talk the customer, instead of resolution they are arguing with the customer's to save their position, they a scripted message that's what they reply with every you message even it is not making any sense. All agents and supervisor are unprofessional and adamant. They don't the respect customer nor their time.

18 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Rip off Plumbers!…

The plumber who was sent to deblock our drain seemed to want only easy jobs. He didn't look at the drain and suggested we use an unbranded chemical 100 ml he was selling for 1800 rps. I told him to leave. Unfortunately, I can no longer find his name. All conversations with this company are only via chat. You can't trust a company who is unaware of the untrustworthiness of its team!

24 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

I had the worst experience with…

I had the worst experience with inverter repair and servicing done by Mr. Mohit. Mr Mohit told issues in inverter mother board, he tell to change it we agreed with him. He changed mother board. after some time we noticed inverter supply power to non inverter switches, we tried call to servicemen 6-7 time he not give any good response. We tried to call Mohit with new booking, but urban company not give our booking to Mohit. Problem not resolve yet.

16 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

UrbanClap Fraud Company and Fraud Technician

Fraud Urban Clap- Hello,

I have booked a Samsung 55 inch TV repair service last month. Technician Santosh kumar came and inspection the tv. He said that the panel is the issue and he need to get new one. He take out the mother board from my Samsumg 55inch Tv and carried along with him stating that he will come back in 1 week and will repair it with new part and leave the service open in UC app. Technician never came back, not reachable and urban clap company is not sharing his number as well. Technician kept the booking open for 2 weeks and then closed it from his side. Please please dont trust this company and it its technicians.

20 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

AC cleaning made gas leakage and have to pay more for gas refill

The professional assigned for AC cleaning simply suggested that gas pressure is low refill it. As I did not refill the gas, he simply set the gas to leak which was found after a day. Have to pay again 2500 extra for refill which again was pain from UC. UC doesn’t consider customer feedback at all and they care about their professional.

7 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Horrible service

Horrible service. They call half hr booking saying some pin location is incorrect while everything is correct!!!! They are big bunch of liars trying to come up with silly reasons when they cant keep a commitment
Grow up and be professionals!!!! If u cant make it dare to tell the real reason!!!

3 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Worst & fake company

Worst , fake company you ever work for. They r total fraud. I booked cleaning service with them, they took the money and no one came for cleaning. When i called then they said they cant do anything just cancel the cleaning. Till now its more then 15 days my money is not been returned. Biggest cheater in Dubai

20 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

My AC got out of order and I…

My AC got out of order and I requisitioned the service of UC.Firstvof all the slot I had choosen was unilaterally rescheduled by them and when I told them out of disgust to cancel,they gave me reschedule.Due to exigency in peak summer, I had to willy nilly entertain their partner to do the necessary repair.Their assigned partner inspected and found fault in stabiliser and MCB of AC which he told has been burnt due to high voltage.I agreed to their estimates and they told that stabiliser and AC part have been repaired.Even for this small work they took more than a day and I had to patiently bear the inconvenience.But astonishingly after they fixed these repaired spares, they told that the wires to the outer unit of AC have become short and their company has prohibited to undertake this particular work since my outer unit is at top of 2nd floor whereas my AC is installed in 1st.All my pleadings and request to resolve went unheeded.They left the task half way but when I told their company official to state their incompetence as reason for closing my request, they simply ignored.Thus to summarise, I had a very unpleasant experience with UC and they are quite unprofessional to say the least.

17 aprile 2023
Non scritta su invito

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