uptownie.com Recensioni 

566
•
TrustScore 2 su 5

1,8

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Valutata 1 stelle su 5

Terrible....this guys are disgusting Very pathetic service Pathetic experience Worst customer service Worst hep deak contact Placed an order on 21st Aug. With the delivery showing as 27th Aug.... Leggi di più

Valutata 2 stelle su 5

I placed an order on 18th April . I still haven’t heard any reason for why it hasn’t been dispatched yet. I receive delayed sporadic updates about nothing , just empty apologies. There are many great... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would like to share my inputs about ordering with uptownie ...it was my first time with them ... initially it took forever to get a date of delivery by them , though the customer care service reg... Leggi di più

Valutata 1 stelle su 5

Can't even give tat one star, been 2months since I ordered few products. The purpose of the order is defeated. I am yet to receive the product. No proper customer service

Dettagli dell'azienda


Informazioni di contatto

1,8

Scarso

TrustScore 2 su 5

566 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 72% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

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1,8

Tutte le recensioni

(566)

167 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Not a cotton product

Bought the product thinking it’s 100% cotton material but here I got total disappointed. Return policy is so complicated and complex, not at all flexible. Though the top is a cute outfit except that please be honest with customers.

26 dicembre 2025
Non scritta su invito
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Risposta di uptownie.com

We apologize for the inconvenience. we do have an easy return policy, if you need any assistance for placing the return do DM us at 9674628107 with your order id then we can assist you.

Valutata 1 stelle su 5

Till now haven’t received order 690309…

Till now haven’t received order 690309 and after contacting customer care multiple times no response
IITs more than 15 days and there is no update and my order is on prepaid
I will never order from this side and plz people be careful

24 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Ma'am, so sorry for the inconvenience. I have escalated your order id with the warehouse team to get it packed on priority. Please allow me some time to share with you the tracking details personally over WhatsApp at the earliest.

Valutata 1 stelle su 5

I have placed order having order ID

I have placed order having order ID: #689450, on April 21, 2026. I got the confirmation mail and after that i have not recieved any message, mail about shipment, dispatch. I tried reaching out via customer care number, mail, whatsapp and haven't heard back from anyone. This is very poor and disappointing.

29 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Ma'am, so sorry for the inconvenience. I have escalated your order id with the warehouse team to get it packed on priority. Please allow me some time to share with you the tracking details personally over WhatsApp at the earliest.

Valutata 1 stelle su 5

I had placed an order on uptownie.com…

I had placed an order on uptownie.com more than a month back. They have taken the money and still not shipped the order. This website is a FRAUD. Do not order anything from this website. Pathetic service, not trustworthy at all. Also their return policy is a trap. They do not return money to the source of payment instead they provide gift card for there website so once you pay your money is blocked with them.

4 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Hi, Kaustubh
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 5 stelle su 5

Good quality I loved it

Good quality I love. It

24 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Valutata 1 stelle su 5

mere paise kha lia or product bhi rakh…

mere paise kha lia or product bhi rakh lia sali puri company fraud h 2 month se mail call krhi hu koi help ni koi kych ni puri chutia brand h cheeeep so fraud 100%customer ko lutne k liye h ye or ek bar bas buy krlo bs fir aisa fasoge itne trap m koi exchange or refund ni h plz koi itni brand bnd karwao khule am luth rhe h sabko khudko brand bolkr social media p bhi and uptownie fraud h plz koi mt faso idr cheap

16 marzo 2026
Non scritta su invito
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Risposta di uptownie.com

Hi, Sneha
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

Fraud Brand ...donot order

The most pathetic service.Placed an order 2 months back and I'm yet to recieve it.The brand is a complete scam and absolutely unreliable.Their customer service execs can only apologise and keep giving false assurances,donot expect anything beyond that!!!

27 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Hi, Anka
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

One star because for writing the review…

One star because for writing the review you need to give one otherwise they don’t even deserve that. No delivery after 20+ days of ordering, no update whatsoever, no replies to any of my queries, no customer service number is authentic. Please don’t order from this brand. You will waste your money and energy. Only response you will get from them is sorry for the inconvenience we will get back to you as soon as possible and your complaint will come to square one after every query.

10 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Hi, Yasmeen
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

Disappointed and very dissatisfied.

I haven’t liked the fabric , fit and also the videos in Instagram are too misguiding. Definitely not a worth purchase at all. Disappointed and very dissatisfied.

27 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

We apologize for the inconvenience. we do have an easy return policy, if you need any assistance for placing the return do DM us at 9674628107 with your order id then we can assist you.

Valutata 1 stelle su 5

no update

been 16+ days no reverting back & updates about the order , could you please respond , this is my order id 685729

11 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Ma'am, so sorry for the inconvenience. I have escalated your order id with the warehouse team to get it packed on priority. Please allow me some time to share with you the tracking details personally over WhatsApp at the earliest.

Valutata 1 stelle su 5

Very very poor service… i had ordered…

Very very poor service… i had ordered 15days back and yet there is no update on the order… its not yet shipped. And they dnt even revert back to inform about the delivery date

12 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Hi, Anjali
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

Worst company ever

Worst company ever.
I have ordered stuff from them 2 months ago and still haven’t received my order and I already paid for it. They don’t even bother replying

25 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Hi, Ishpreet
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

Return policy with credits in store and…

Return policy with credits in store and not refunding back money.
Cotton quality is very bad and looks more like cheap fabric

25 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Hello ma'am, we apologize for the inconvenience. We don't have cash refund policy. The store credits are equivalent to cash refund, the store credits can be used in your next purchase. If you need any assistance for placing the return please DM us at 9674628107.

Thank you,
Uptownie team

Valutata 2 stelle su 5

The cloth quality and the sizing is a…

The cloth quality and the sizing is a huge issue. Very disappointing. Only the design is good.

24 marzo 2026
Non scritta su invito
Logo di uptownie.com

Risposta di uptownie.com

We apologize for the inconvenience. we do have an easy return policy, if you need any assistance for placing the return do DM us at 9674628107 with your order id then we can assist you.

Valutata 1 stelle su 5

Do not order from them!

Do not order from them!

Your order will be delayed indefinitely, and you will receive no updates, just empty apologies. I purchased a top nearly two months ago, and it still hasn’t been delivered. It says on their website that the products will be delivered within 3-8 business days, and this is apparently untrue.

Terrible service, will never shop again on their website.

25 aprile 2026
Non scritta su invito
Logo di uptownie.com

Risposta di uptownie.com

Hi, Smriti
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

Honestly sizes are way too big and are…

Honestly sizes are way too big and are not as per chart..material quality is not good at all..I bought two shirts at 1900..when I returned one shirt due to size issue then you guys gave me a coupon of 950 now that single shirt is costing around 1400..ethically uptownie should get the size changed..this seems to be cheating...for my full review kindly make a call on 9868372919 ..I returned the shirt I think last month but till now I have not used my return coupon as I don't like anything now from uptownie

24 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Hi Surbhi,
We apologize for the inconvenience caused. As checked, you had purchased the products from buy 2 at 1900 offer. Since you had returned one shirt from this offer combo, the credit of rs 950 was given. Do let us know if you need assistance with size selection. You can share your measurements such as bust, waist and hip size then we can help you select the best fit.

Thank you
Uptownie

Valutata 1 stelle su 5

Worst company i didn’t received my…

Worst company i didn’t receive my parcel and no money at all shivani and Priyanka are scammers

28 febbraio 2026
Non scritta su invito
Logo di uptownie.com

Risposta di uptownie.com

Hi, Riya
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

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