uptownie.com Recensioni 

566
•
TrustScore 2 su 5

1,8

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Valutata 1 stelle su 5

Terrible....this guys are disgusting Very pathetic service Pathetic experience Worst customer service Worst hep deak contact Placed an order on 21st Aug. With the delivery showing as 27th Aug.... Leggi di più

Valutata 2 stelle su 5

I placed an order on 18th April . I still haven’t heard any reason for why it hasn’t been dispatched yet. I receive delayed sporadic updates about nothing , just empty apologies. There are many great... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would like to share my inputs about ordering with uptownie ...it was my first time with them ... initially it took forever to get a date of delivery by them , though the customer care service reg... Leggi di più

Valutata 1 stelle su 5

Can't even give tat one star, been 2months since I ordered few products. The purpose of the order is defeated. I am yet to receive the product. No proper customer service

Dettagli dell'azienda


Informazioni di contatto

1,8

Scarso

TrustScore 2 su 5

566 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 72% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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1,8

Tutte le recensioni

(566)

167 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Payment has been taken but product is not delivered or refunded,

🚫I placed a prepaid order with them but even after 2 month , the order has not been dispatched. There is no proper tracking provided. I have tried contacting them via email, calls, and Instagram but received no resolution. Multiple customers are facing similar issues. 🚫Payment has been taken but product is not delivered or refunded, which is misleading and unethical.🚨

18 marzo 2026
Non scritta su invito
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Risposta di uptownie.com

Hi, Jainy
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 5 stelle su 5

Nice Collection

Better Collection, Nice products, Good Service, this makes this brand popular. Kolkata based company.

7 agosto 2025
Non scritta su invito
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Risposta di uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Valutata 1 stelle su 5

Clearly a fraud company

Clearly a fraud company. Never pay to them. I paid last night and I got multiple messages that order has not been placed. In the morning, I got a call from your representative who hacked my phone. Completely fraud. Stay away from them. And yes I Whatsapped you ten times since yesterday but no reply. You people are fraud and we all should expose you.

7 maggio 2026
Non scritta su invito
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Risposta di uptownie.com

Hi, Deepti
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

Pretty bad quality

Pretty bad quality; I just kept it so that you people can not charge me anymore for a return or replacement: pathetic material and skyrocketed prices. You wanna survice in the industry? Your designs are good; work on your cloth quality. So disappointed after investing my hard-earned money.

7 maggio 2026
Non scritta su invito
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Risposta di uptownie.com

Hello ma'am, we apologize for the inconvenience. We have 7 days return policy. you can place a return and the store credits can be used in your next purchase. If you need any assistance for placing the return please DM us at 9674628107.

Valutata 1 stelle su 5

The worst experience on Uptownie

The worst experience on Uptownie. Worst customer service. I had placed an order 1 month ago and till now it is not shipped. They are not replying to my messages nor their phone no is switched off. Why do you scam customers. Where will you take our money. Please do not fall for such cheap brands their clothes quality is the worst. I placed the order because when you return items they do not provide refund only store credits and there is no option we have to buy stuff from their fraud website.. Biggest Fraudsters..they should be removed from myntra nykaa fashion such apps too they are fraud and will be spoiling your reputation @myntra and @nykaafashion

1 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Hi, Madhuri
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

Extremely frustrating experience with…Delivery, order and customer service

Extremely frustrating experience with Uptownie. My order took almost 2 months to arrive, and that too only after repeated follow-ups from my side across multiple channels.
For just one order, the amount of chasing I had to do was exhausting. Poor communication, zero accountability, and a completely disappointing experience. Would not recommend at all!

17 marzo 2026
Non scritta su invito
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Risposta di uptownie.com

Hi, Shivalika
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 2 stelle su 5

I placed an order on 18th April

I placed an order on 18th April . I still haven’t heard any reason for why it hasn’t been dispatched yet. I receive delayed sporadic updates about nothing , just empty apologies. There are many great indian websites selling clothes and delivering them on time . I am not sure I will go for uptownie or recommend it to anyone after such an experience.

18 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Hi, Megha
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 3 stelle su 5

Uptownie please work on your distribution, this is the biggest challenge for your business.

I order for 2 garmets from Uptownie earlier and altough I receieved it late within 1 months time but the Quality was good. So this time I order for a formal top from Uptowie, late delivery was expected but so late its very frustating. I ordered the top on 28th Feb 2026 and now its 5th May, I have still not recieved any reply, inspite of continuous follow up on the uptownie whatsapp number(9163461658). I have also contacted on the 9674628107 given number refering to the reply on this site based on earlier comments. Just waiting for her revert.

I order for pure linen striped tailored vest - XL / Dark Blue. #Order No. 666991.

Please resolve my query.

28 febbraio 2026
Non scritta su invito
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Risposta di uptownie.com

Hi Vaishali,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately. Please allow us some time, we have shared your order id with our warehouse team. The tracking details will get shared over email and whatsapp at the earliest.

Thank you

Valutata 1 stelle su 5

No support provided

No support provided. Still not sure if i will get my refund or not. Worst site to shop with. Will not recommend to anyone
Order id - 691381. No response on the whatspp numbers as well.

1 maggio 2026
Non scritta su invito
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Risposta di uptownie.com

Hi Harpreet,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Valutata 1 stelle su 5

Extremely Poor Customer Service & No Communication

I placed an order (Order ID: #689182) on April 21, 2026. While I received a confirmation email, there have been no updates since then regarding shipment or dispatch.
I have tried contacting customer support through multiple channels including customercare number , instagram and WhatsApp, but have not received any response so far. The complete lack of communication is extremely disappointing.This experience has been very poor.

4 maggio 2026
Non scritta su invito
Logo di uptownie.com

Risposta di uptownie.com

Hi Sayli,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately. Please allow us some time, we have shared your order id with our warehouse team. The tracking details will get shared over email and whatsapp at the earliest.

Thank you

Valutata 5 stelle su 5

I purchased product from Uptownie for…

I purchased product from Uptownie for my wife product was mind blowing very beautiful fabric was skin friendly even and customer service was very helpful.

13 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Valutata 5 stelle su 5

Absolutely loved my purchase from Uptownie

Absolutely loved my purchase from Uptownie! The outfit is super stylish yet so comfortable to wear. The fabric feels great on the skin and the fit is just perfect. It’s definitely a brand I’ll keep coming back to.

10 aprile 2026
Non scritta su invito
Logo di uptownie.com

Risposta di uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Valutata 1 stelle su 5

Not recommended at all

One of the worst shopping websites that i have used.. firstly i ordered one top and quality was pathetic.. i asked for return but there is no refund policy and they have me the credit that i could have used in my next shopping from their website.. i redeem that credit and that got converted to coupon code.. as per the message i would have receive that email
With coupon code however nothing i got in my email. In short i lost my 800 bucks to this useless website.. not recommending at all…

5 marzo 2026
Non scritta su invito
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Risposta di uptownie.com

Hi Ma'am, You will receive your store credits within 5 business days of the return being picked up.
You can follow the steps mentioned below to check and redeem the credits:

1. Go to www.uptownie.com
2. Go to My Account (top right corner) and log in.
3. Click on Show My Credits. The amount credited to you will be visible.
4. Enter your email ID and the amount you want to redeem (please enter an amount equal to or less than your cart value) and click on 'Generate Discount Code'
5. Copy the Generated Coupon at the bottom of the screen and paste it in 'ENTER COUPON CODE' section at the time of checkout.

You can also check the store credits from the Uptownie App
Download the app from google playstore or Appstore
Click on My Account > Show my credits
You can generate the credit coupon from Redeem credits > Enter your mail id and the amount you wish to redeem > Generate Discount code

The generated code will appear in show my credits page, you can copy the code and apply it at the time of check out in ENTER COUPON CODE box. If you need any assistance, do DM us at 9674628107 with your order id then we can assist you.

Valutata 1 stelle su 5

Please dnt buy from uptownie it is a…

Please dnt buy from uptownie it is a scam shopping site. They will take your money n will not process your order, also there is no customer service where u can call or talk. They dnt reply or receive your call. Please boycott this site. My order number is 682824. Lets see how fast u process.

4 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Hi, Fatema
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Valutata 1 stelle su 5

Order #691543

Order #691543
Order date 28th April
No updates on order placed
Money is deducted but it is showing order is unfulfilled
Very disappointed with the service
No response on whatsapp/ customer care number
Seems fraud

28 aprile 2026
Non scritta su invito
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Risposta di uptownie.com

Ma'am, your order has been dispatched. Here is the tracking link for it https://shiprocket.co/tracking/76955525732
If you need any assistance, do DM us at 9674628107

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