Unvented Components Recensioni 

95
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

What wonderful people to do business with; everything went so smoothly, from ordering to even returning a zone valve I ordered incorrectly. Overall, I have had a great experience with them.

Valutata 5 stelle su 5

One of the most consistent online retailers out there, I make business purchases from these guys through Amazon and eBay and am never let down. Fantastic prices, combined with speedy delivery makes... Leggi di più

Valutata 5 stelle su 5

Our heating engineer recommended us as we needed a new pressure release valve. It wasn’t a straight replacement as our old one was discontinued. We got great advice, the new valve was dispatched the s... Leggi di più

Valutata 5 stelle su 5

From Initial enquiry to quotation was a quick response . The Flamco Automatic vent was competitively priced and delivery was quick which enable our plumber to complete our central heating system on... Leggi di più

Dettagli dell'azienda

  1. Negozio di forniture idrauliche

Scritti dall'azienda

Unvented Components Europe are the leading specialists in hot water and unvented cylinder system spares. We have thousands of plumbing and heating parts in stock and available for next day delivery. We are online experts in unvented cylinders, who as a company don't maintain expensive stores, helping us to provide highly competitive discounted prices and friendly expert advice all available with either just a few clicks of the mouse or a trouble free phone call.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

95 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(95)

51 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Unvented products go above and beyond…

Unvented products go above and beyond for customer satisfaction. I had a part that looked like it was stuck in the Christmas post. I needed the part to get a job finished before the holidays kicked in. They resent the order on an overnight service at no cost to me. Both items arrived at the same time. One fitted one being returned to the company which again they paid for, the return,best service I have had all year. Will use again and let the plumber world know that there is someone who cares out there. Well done !!

18 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Quality products at a reasonable price

Quality products at a reasonable price. I ordered a Heatrae Sadia Megaflo Cold Water Combination Valve (Mk3) 95605817 and a Temperature & Pressure Relief Valve TPR15 95605810 for my hot water tank. Significant savings compared to the plumbers supplier. The plumber was happy to fit them and it fixed the problem. Good customer service when I phoned about the items I was planning to buy. Prompt delivery. Would recommend.

10 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Good customer service

I searched for good customer service and a competitive price and this company fitted my needs. I needed some advice before purchase and again the staff were most helpful providing contact details for the manufacturer.
Recommended

3 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great to deal with

Great to deal with. Every time I’ve used them they accurately identify the correct component I need with just an image and bit of text. Saves me time and a lot hassle sourcing parts

13 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

coming across a unvented cylinder that…

coming across a unvented cylinder that i've not worked on before, phoning the company at 3:30 the part was with me the next day before 12pm, (just a small fee for that service). phoning the company about 4 times to get the information about the parts within a period of 10, i spoke to 3-4 different staff and got a 10/10 response from each staff.

11 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing company

Amazing company
Fixed our hot water problem after over a year of trying to get a plumber and suffering very poor flow for ages. Can’t thank them enough

1 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible service / Poor Quality

Terrible service. Supplied two Thermostats. One was faulty. They did send a replacement out quickly, but refused any form of good will gesture. I sent pic/video of the problems this faulty thermostat caused and the additional cost to me, but that's not something they cover. So if you want to deal with a decent, friendly quality company, don't use Unvented Components.

In reply to Kia, the Terms and conditions are not made clear during any point of the transaction, but are really well hidden within their website. So to help anyone out, here they are....

28.4 This warranty does not cover:

Damage caused by improper installation, misuse or negligence.
Normal wear and tear.
Damage resulting from unauthorised repairs or modifications.
Any indirect, incidental, or consequential losses, including additional costs incurred due to a faulty item.

14 ottobre 2025
Non scritta su invito
Logo di Unvented Components

Risposta di Unvented Components

Hello Jon,

Thanks for taking the time to leave your feedback and I'm very sorry to hear that you were dissatisfied with your experience , especially as we believed we had resolved the issue swiftly and courteously at the time.

We were, of course, concerned to hear that one of the thermostats supplied was faulty, and we acted immediately to send out a replacement as soon as the issue was brought to our attention. We’re glad this reached you promptly and hope it resolved the functionality concerns.

Regarding your request for a goodwill gesture, I understand your frustration, and I’d like to assure you this decision wasn’t made out of unwillingness to help. As clearly stated in our Terms & Conditions — which are available at the point of purchase — we are not liable for any additional costs incurred as a result of product faults. This is standard practice in our industry, but we do always aim to handle such situations fairly and with transparency.

What has surprised and disappointed us however, is the wording of your review prior to your edited version. We've made every effort to communicate politely and professionally throughout our correspondence with you. While we fully respect your right to share your experience, we were taken aback by the offensive language used, which we feel is unfair and uncalled for.

If there's anything further we can do to clarify our position or assist you with the replacement item, we're happy to help - but we would appreciate the same courtesy and respect in return that we strive to provide to all our customers.

Kind regards,

Nia

Operations Manager

Valutata 5 stelle su 5

Great service

Great service , and price is generally the best. Next day delivery. Good advice from customer service when required. We buy all our unvented spares from this company.

8 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

This is a very efficient and reliable…

This is a very efficient and reliable company to deal with. I ordered the wrong size vessel, returning was very easy and the money returned into my bank within 3 days. I also ordered the correct size vessel and it came 2 days after ordering. Brilliant, well done to all involved.

19 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent supplier of plumbing and heating parts

I purchased some boiler components from this site, and found the whole experience very efficient and simple. The parts were competitively priced, arrived quickly and were as described. Overall I am very happy with the service and would recommend them to others.

29 agosto 2025
Non scritta su invito

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