Honestly the best service ever We asked two companies for a quote the other company couldn’t give us the same height of the roof and took weeks to tell us this. My builder then asked tailor made... Leggi di più
L'azienda ha risposto
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Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my be... Leggi di più
L'azienda ha risposto
Excellent communication and quick delivery 👍👍
L'azienda ha risposto
Ordered one design, but on looking at plans they sent over needed to change it. Was no issue. As we are local, Ordered , changed design and delivered within 48hrs. Great service.
Dettagli dell'azienda
Scritti dall'azienda
Based in the heart of Herefordshire, we specialise in the design and manufacture of bespoke roof trusses, Posi-Joists, glulam beams and more for home owners, builders, developers and builder merchants. The company was formed in 2007 and originally concentrated on the design and manufacture of timber frame housing. The initial investment was extremely modest—the company operated from a couple of rented former grain stores in Ivington, near Leominster. Machinery stretched to some chop saws and a range of hand tools. Employees were scarce; Richard, our director, ran the office undertaking all roles, from estimating and designing to admin, while two employees looked after the manufacturing side. Work over the first few years was reasonably consistent, especially considering the financial crisis. Any profits were reinvested and by 2010 turnover had doubled. The company now had a couple of office employees and around six employees on the manufacturing side. Until 2010, we had been using an outside firm to manufacture metal web joists and roof trusses for our timber frame kits—we wanted to bring this in house. 2010 presented a couple of opportunities with the unfortunate failure of some large firms within the industry, allowing us to purchase machinery to manufacture engineered floor joists This was an instant success; now we were able to manufacture these for our own projects and also manufacture these for others. With a little promotion of the new product offering, sales of these soon overtook those of timber frame. We were also able to push this product through the various networks of builder merchants. It was not long before a preferred supplier agreement was in place with Travis Perkins as well as other merchants such as County Building Supplies, Alsford, MKM Building Supplies and Chandlers. With the success of metal web joists, our customers were soon asking if we also manufactured roof trusses. With a little luck we managed to source the manufacturing equipment from another business. We were now a floor joist and roof truss manufacturer with the timber frame part of the business becoming a sideline. By 2013, we had five office employees and ten on the manufacturing side. We acquired an operator’s licence, a small fleet of vehicles and a couple of drivers to handle deliveries—everything was now in our control. Although the former grain stores had served us well, we were at capacity and further growth would not be possible. In 2014, we moved to larger rented premises on Rotherwas Industrial Estate and immediately sought to upgrade the manufacturing equipment with the purchase of the latest equipment available within the industry. The move proved to be beneficial with increased efficiency and a consistently full order book. The turnover rose steadily as we invested further in additional equipment and staff. In 2019, we bought the premises from the landlord allowing further alterations to meet the needs of the business. In 2023, the company made another leap forward and secured a custom-made factory, complete with modern office spaces, a spacious yard and a large customer & staff car park, allowing future progression and expansion. The building offers panoramic views over one of Herefordshire's many hillforts, providing a perfect space for customers to visit and discuss their future projects. The team has expanded from just 3 to now over 25, spread fairly evenly between office and manufacturing staff. Over the last few years, the business has steadily progressed further and diversified its portfolio of products, introducing glulam beams to the range as well as listing trusses, joists & glulam online for customers to purchase instantly.
Informazioni di contatto
Holme Lacy Road, HR2 6BQ, Hereford, Regno Unito
- 01432 355046
- enquiries@tailormadedesigns.co.uk
- www.tailormadedesigns.co.uk
Outstanding
Ordered one design, but on looking at plans they sent over needed to change it. Was no issue. As we are local, Ordered , changed design and delivered within 48hrs.
Great service.
14 aprile 2026
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Honestly the best service ever
Honestly the best service ever
We asked two companies for a quote the other company couldn’t give us the same height of the roof and took weeks to tell us this. My builder then asked tailor made to design our roof and the service was incredible. Came back so quick and achieving exactly what we needed
7 aprile 2026
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Risposta di Tailor Made Designs Ltd
Reviews don't get much better than that! Thank you.
Excellent comms & support.
Quick, professional and available for good advice with great communications. Thank you.
7 aprile 2026
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Risposta di Tailor Made Designs Ltd
Thanks for the positive review Daniel.
Helpful quick easy purchase
Helpful quick easy purchase. Good quality product
23 marzo 2026
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Risposta di Tailor Made Designs Ltd
Thanks Nigel, good to hear.
Using Tailor Made
This is the fourth time I have used Tailor Made. The design service is prompt with competitive supply costs. The delivery service arrived on time and the driver was in no rush and helped with offloading.
18 marzo 2026
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Risposta di Tailor Made Designs Ltd
Thanks Ray, much appreciated.
A great company and service
A great company and service. A pleasure to deal with. Phillip was very helpful from
Initial contact to ordering and Vince was also a really nice helpful guy when he delivered our trusses. It wasn’t the first and definitely won’t be the last time I use tailor made for my roof trusses.
13 marzo 2026
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Risposta di Tailor Made Designs Ltd
Thanks for the review Bobby, I'll pass over the compliments to Philip & Vinnie.
Fantastic company!!!
Every interaction with your company has been fantastic and your team has shown to be professional, knowledgeable and extremely helpful.
Great communication during the order and manufacturing process and an extremely helpful and friendly delivery driver.
11 marzo 2026
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Risposta di Tailor Made Designs Ltd
Thanks for the positive review Rhys. Will pass the compliments to the rest of the team.
Fast delivery
I ordered my glulam beam on Monday and it was delivered on Wednesday. Great service!
18 febbraio 2026
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Risposta di Tailor Made Designs Ltd
Good to hear, thanks for the review Andrew.
Ordered 4 glulams
Ordered 4 glulams, price was really competitive and they turned it fast, really happy with the product, definitely recommend and will use again in the future.
24 febbraio 2026
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Risposta di Tailor Made Designs Ltd
Thanks for the review James, see you on the next one.
Such great service
Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my beliefs back in UK based companies to deliver as promised. Wish you all success in future, continue like this.
Best wishes
Jake
18 febbraio 2026
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Risposta di Tailor Made Designs Ltd
Thanks Jake, that was a nice read to start the day with. We shall continue as we are as requested. All the best.
Excellent service, great products, good price.
Absolutely excellent service from Tailor Made Designs.
I only need a few posi-joist for a project, but the team made me feel like my order was just as important to them as a large order.
I was able to collect in person, and the shop-floor team were equally welcoming!
Also, excellent quality products at a good price. :-)
29 dicembre 2025
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Risposta di Tailor Made Designs Ltd
Thanks for the kind words Jim, it's greatly appreciated.
Fantastic service from purchase to…
Fantastic service from purchase to delivery. The ordering process was smooth, staff were professional and helpful, and delivery was on time with no issues. The Posi Joists were top quality and met all expectation. Highly recommended.
16 gennaio 2026
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Risposta di Tailor Made Designs Ltd
Thanks Nick, glad to hear it was a positive experience all round!
Trusses
Very happy with trusses made to correct size, and time for them to be made and delivered exceptional
8 gennaio 2026
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Risposta di Tailor Made Designs Ltd
Thanks Terry, much appreciated.
Very impressed
Very impressed. Easy to contact, quick lead time of 5days, good quality trusses and a keen price. Thanks Lads
14 gennaio 2026
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Risposta di Tailor Made Designs Ltd
Great stuff, thank you for the positive review.
Great communication
The team were really helpful in preparing designs and coordinating delivery with my site delays.
Haven't got them up yet but quality looks good.
15 dicembre 2025
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Risposta di Tailor Made Designs Ltd
Thanks for the positive feedback Harry.
Excellent product,good communication.
Excellent product,good communication.
Would definately recommend this company.
17 dicembre 2025
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Risposta di Tailor Made Designs Ltd
Great to hear, thanks Robert.
Excellent level of service
Extremely helpful and professional from the initial order phase right through to delivery. Very fairly priced and highly recommended.
20 dicembre 2025
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Risposta di Tailor Made Designs Ltd
Thanks for the review Christian, happy new year.
Exactly as you'd hope for
Researching roofing options for an outbuilding, I came across Tailor Made Designs via an online search. I was particularly impressed to receive a tailored quote and CAD within 24 hours of calling them - this shows a level of professionalism and commitment that is so often missing now. Revisions to the design to maximise usable area and storage facilities were no issue, and the products were delivered on time and per the agreed drawings. And the price is comparable or beats the labour of a cut roof. Would definitely use again.
6 gennaio 2026
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Risposta di Tailor Made Designs Ltd
Thanks Sawood, appreciate the detailed and positive review. All the best.
Very helpful
Very helpful, very quick delivery and everything went in perfectly.
15 dicembre 2025
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Risposta di Tailor Made Designs Ltd
Thanks Ian, & happy new year.
The entire process was made so easy…
The entire process was made so easy from design to production. I will definitely be using Tailer Made on my next project.
12 dicembre 2025
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Risposta di Tailor Made Designs Ltd
Thanks for the kind words Emerson.
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