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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered a set of LED lights for my trailer at a fantastic price the post was fairly good as well with DPD. One light arrived defective for whatever reason and with photo evidence Unitrailer acted im... Leggi di più

Valutata 1 stelle su 5

Who is to blame? Ordered on the 17 April. Journey, Picked up Holland, customs to Poland, Poland back to Holland, customs to Hinckley UK. Hinckley to Edinburgh. In Edinburgh since Wednesday 25th, w... Leggi di più

Valutata 5 stelle su 5

Had what I needed at a very good realistic price which I couldn’t seem to find anywhere else. Good communication throughout from ordering to delivery within a week. Delivery a bit expensive though, to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought Two Daken Lorry side boxes. Had already done my research and they seemed to be extremely high quality plus be the size I needed. 100% are top quality products/ boxes. Strong and robust. Sales... Leggi di più

Dettagli dell'azienda

  1. Negozio di forniture per rimorchi

Scritti dall'azienda

Trailers and trailer parts avalible in stock. Wide assortment of trailer parts: ✓wheels ✓bearings ✓couplers ✓lights ✓suspension ✓jacks and more SHOP ONLINE.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Had the seemingly elusive part I needed….

Had what I needed at a very good realistic price which I couldn’t seem to find anywhere else. Good communication throughout from ordering to delivery within a week. Delivery a bit expensive though, to here in UK, but overall very pleased. Would use again.

25 luglio 2022
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Risposta di Unitrailer

Hi there, we are glad that you pleased with the products. Regarding the delivering fees, we send the products from Poland and it's what we are being charged by DPD. Kind regards

Valutata 5 stelle su 5

Unitrailer Good service

Unitrailer first of all had stock of exactly what I needed. The ordering process was swift and delivery on time as specified by them. The boat trailer mudguard is good quality and is strong.
Will definitely use them in the future.

10 luglio 2022
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Risposta di Unitrailer

Hello!

Many thanks for letting us know about your order process. We're equally happy to see that everything went smoothly and according to plan. We're here for you if you need any help with any future orders. Wishing you all the best for the time being.

Valutata 5 stelle su 5

All went well with my order from start…

All went well with my order from start to finish.
Excellent.
Thank you.

28 giugno 2022
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Risposta di Unitrailer

Hello Peter,

many thanks for your positive review! Looking forward to doing business with you in the near future should you require further assistance from us. Wishing you all the best for the time being.

Valutata 5 stelle su 5

Excellent service

Excellent service . Great communication

20 giugno 2022
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Risposta di Unitrailer

Hello Peter,

lovely to hear from you. Thank you for this positive review and we hope that the goods will serve you well for many years to come!

Valutata 5 stelle su 5

The sales team where very helpful in…genuine parts

The sales team where very helpful in helping me order the right parts. They were delivered promptly and in excellent condition. Highly recommend Unitrailer

8 giugno 2022
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Risposta di Unitrailer

Hello Bernard,

we would like to thank you for the positive review.
We sincerely hope that the purchased goods will serve for many years to come. Wishing you all the best!

Valutata 1 stelle su 5

Needed a quick delivery and as it says…

Needed a quick delivery and as it says Trailers UK thought it would be sent from this country. It turns out it is being sent from another country and I have missed my date that I was using my trailer. It still hasn't arrived. Should be made more transparent. Wouldn't have ordered if I knew.

5 giugno 2022
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Risposta di Unitrailer

Hi there, sorry for the missunderstanding. At the bottom of our main page and on the contact page is written our address. We apologize for any inconvenience.

Valutata 4 stelle su 5

Service and delivery was ice and fast.

Service and delivery was ice and fast.
Quality of the products isn't very good

25 maggio 2022
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Risposta di Unitrailer

Hello,

we'd love to improve during our next order with you. Please do not hesitate to drop us a few lines should you have any questions.

Valutata 5 stelle su 5

Perfect

Perfect, shipping was expensive but other venders just add To price so overall same price, chose this one for honesty

24 maggio 2022
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Risposta di Unitrailer

Hello Dan,

and honesty is what it's all about here. Thank you for your positive review, we hope to hear from you soon!

Valutata 5 stelle su 5

Very good service item arrived well…

Very good service item arrived well packaged and quick delivery well RECOMMENDED

16 maggio 2022
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Risposta di Unitrailer

Hello to you Sir!

We are delighted to hear about your positive interaction with our online store. The items arrived safe and sound and you're happy with the purchased goods - this is all that we care about. Thank you for your review and we look forward to doing business with you in the near future!

Valutata 5 stelle su 5

Service Fantastic!

Service Fantastic!
Article great value and very good quality.
Definitely recommend this company.
Package came early as well.

15 maggio 2022
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Risposta di Unitrailer

Hello,

so, so lovely to see that you're happy with the product and our service as a whole. We look forward to hearing from you in the near future!

Valutata 1 stelle su 5

I orderd my trailer parts on the 29…

I orderd my trailer parts on the 29 April 22 and I still have not receved them yes and it is now 13 May 22.

13 maggio 2022
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Risposta di Unitrailer

We apologise for any orders with extended delivery dates. This is of course due to ongoing border checks of each parcel coming in and out of the UK. The duration of each check depends on the type of ordered product. We unfortunately have no influence on the speed of the process.

Valutata 5 stelle su 5

Fabulous service once again

Fabulous service once again
Would highly recommend

9 maggio 2022
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Risposta di Unitrailer

Hello Michelle,

brilliant to hear that you're satisfied once again with our service. We're always here to help you should you have any questions in the future pertaining to our products.

Valutata 1 stelle su 5

My review has been removed by…

My review has been removed by Unitrailer.co.uk on TrustPilot!!!

I do have full conversation record evidence.

Unitrailer.co.uk My personal opinion regarding this Polish based website are:

1. Unprofessional approach by customer services worker Mr. Igor Szyszka. ( I tried to get in touch with Unitrailer for 2 days but Mr Igor Szyszka wrote me it's non of your business !!!!!! I was shocked...

2. Requested call back on website for 10 am. Mr Igor Szyszka sent me on chat... phone doesn't work !

My suggestion to unitrailer retail focus on customer services staff standard!!!

Be aware of this website it's located in Poland but operated like in UK ... Goods on arrival will be taxed with VAT !!!

5 maggio 2022
Non scritta su invito
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Risposta di Unitrailer

Hi there, we apologize for the bad experience. I'm gonna make sure that this situation will neve happen again.

Valutata 3 stelle su 5

You advertise as a uk company but are a…

You advertise as a uk company but are a European company
I had to pay import duty which I wasn’t to pleased about

23 aprile 2022
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Risposta di Unitrailer

Hello Mark,

quite on the contrary - we do not advertise as a UK company. Our address is visible in many sections of the website, one of them being the main homepage (at the bottom of the website). As well as that, we inform about import duty procedures in many website areas as well. This information is not only visible in the basket, but also on each product page. We have a section which explains the entire import duty process:

https://unitrailer.co.uk/Guide-What-to-do-when-you-import-goods-cterms-eng-107.html

Although we understand your frustration, we are far from agreement that we do not have adequate information on our website not only pertaining to import duties but also to the fact that we're a company based in Poland.

Valutata 5 stelle su 5

AAA+++

After dealing with company again I would like to change my review as I was too hasty with previous review. Products are excellent and price is acceptable.

12 aprile 2022
Non scritta su invito
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Risposta di Unitrailer

Hello Michael,

we're saddened to see this opinion and we understand your frustration caused by the prolonged wait that you've had to endure. However, you've received your goods in the end and we hope that they will serve you well in the future.

Wishing you all the best.

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