I ordered some joggers for my Grandson on 1st January, they arrived eventually on 5th February!! If I hadn't said I was going to claim my money back from my credit card, HSBC , i don't think they... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A little concerned as ordered the item almost two weeks ago. Order still hasn’t left the Netherlands, as per tracking info. Also received no response to email. Will change review should I receive... Leggi di più
L'azienda ha risposto
Beste medewerker van uneffected. Ik heb onlangs een bestelling bij jullie geplaatste en wacht al bijna 2 weken op levering 05308819448874. Ook heb ik een mail en whatsapnummer geprobeerd te bere... Leggi di più
Mir wurden die Versandkosten doppelt in Rechnung gestellt obwohl es auf der Webseite anders beschrieben wurde.
1,9
Scarso
317 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Retouren werden nicht von allein erstattet
Hier habe ich Hosen bestellt, die leider alle nicht passten.
Eine Erstattung erfolgte nicht von allein und auf Nachfragen wurde auch nicht reagiert.
Erst nachdem Paypal eingeschaltet wurde, gab es eine Erstattung.
Mehr als schlecht.
15 aprile 2024
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Risposta di Studios
Hallo Florian,
Bei der Überprüfung Ihrer Bestellung habe ich festgestellt, dass Ihre Rückerstattung für die beiden zurückgesendeten Artikel am 27. Mai erfolgt ist.
Einer unserer Mitarbeiter vom Kundendienst hat Ihnen eine E-Mail geschickt, um zu fragen, ob Sie noch Hilfe benötigen.
Vielen Dank
Team Uneffected Studios
DO NOT ORDER HERE
Sent a return to them. Never got my money back or had an email confirmation. DO NOT ORDER HERE
*after placing this review i got contacted by uneffected studios. After some email contact they managed to find my return and got my money back.*
15 maggio 2024
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Risposta di Studios
Dear Job,
We were not able to find any registered return in our system neither any email from you providing a tracking if you have used your own label to return your order.
Before leaving a review we kindly ask you to follow the instructions in our return policy and to contact us via email at support@uneffected.com.
All the best
TEAM UNEFFECTED
Good products and good service
18 aprile 2024
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Risposta di Studios
Hi Luuk,
Thank you so much for your 5 stars review and for your support.
TEAM UNEFFECTED
You're still a shocking company...
Nina CS support@uneffected has emailed asking me to leave another review... It's still 1 star. No contact since asking me to remove my other 1 star TP. Still no apology and did not process refund. I had to request a chargeback through my bank. Also Jawa Rajab 5* review is affiliated with the company not a legit review.
EDIT REPLY: That's funny because I have an email here from PayPal showing my case had been closed in my favour, and a refund had been issued by them, not you. The refund was issued by PayPal 12th Feb. Still not received an apology for the horrendous service just further trying to cover your tracks. For a company who's CEO follows Gary Vaynerchuck think you need to watch some more of his content as you have no idea about customer satisfaction or how to effectively run a business.
3 maggio 2024
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Risposta di Studios
Dear Louis,
We're so sorry to hear that you had a bad experience with your recent order.
Through inspecting the status of your order i can see that your order has been fully refunded on 14 February, and not via nay chargeback you've mentioned.
If you still have any questions or need any help please contact us via email at support@uneffected.com and we'll make sure you're 100% satisfied whatever the situations is.
Thank you
Team Uneffected Studios
Extremely late shipping and I had to…
Extremely late shipping and I had to pay 10 Euros for the return on top of the shipping fee (20 Euros in total)
3 maggio 2024
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Risposta di Studios
Dear Maximum,
It's so sad to see this 1 star review, and therefore we kindly ask you to reach out to us via email or phone so we can help you.
We have had it mentioned earlier that there is a huge shipping delay in the same period you've placed your order, but we do apologies as you've might missed the announcement somehow.
Thank you
Team Uneffected Studios
Good quality jeans
Good quality jeans. Price is also good. The delivery was pretty quick.
10 novembre 2023
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Extremely delayed shipping, NO CUSTOMER SERVICE
Really delayed shipping, sizes of pants dont match to real size and worst customer service ever. I’ve returned my order on the 26th of february and still didn’t receive a refund even though they send me an email they’ve received the package. Can’t get in touch with them about the refund, the only response I get is an automatic reply that they are sorry that the refund is delayed, got the same email everytime. NEVER AND NEVER ORDER HERE, EVERYTHING IS A BIG SCAM AND THEY DONT CARE ABOUT THEIR CUSTOMERS. HEADACHE GUARANTEED!!!!!
7 aprile 2024
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Risposta di Studios
Dear Jelte,
We've sent you a request to provide some information about your order so we can help solving any issue you're having.
Apologies for the inconvenience
Team Uneffected Studios
Getwijfeld vanwege wisselende reviews
Getwijfeld vanwege wisselende reviews. Maar ik ben blij dat ik het toch heb gedaan! Broeken van goede kwaliteit, juiste maten en zitten top! En binnen 5 dagen binnen👌
30 marzo 2024
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Risposta di Studios
Hi Freek,
Hartelijk dank voor uw recensie, en voor uw steun. We zijn erg blij om te horen dat je tevreden bent met je bestelling en je nieuwe jeans :).
TEAM UNEFFECTED
Habe drei Hosen im Wert von 150 Euro…
Habe drei Hosen im Wert von 150 Euro bestellt. Alle drei Hosen waren zu klein und wurden an die genannte Adresse (Pathoekeweg 32D, 8000 Brugge) zurückgeschickt. Die Retoure hat knapp über 20 Euro gekostet. Laut Sendungsverfolgung ist das Paket in Belgien abholbereit. Auf Nachfrage bei der BPost erhielt ich die Information, dass es sich bei der o.g. Adresse um eine Privatadresse handelt. Da der Empfänger nicht Zuhause war, wurde das Paket an einem Postpunkt (Havenstraat 5, 8000 Brugge) hinterlegt. Von dort wurde es bis heute nicht abgeholt. Auf Nachrichten erhält man keine Antworten…
Sofern das Paket bis zum 29.03. nicht abgeholt wird, wird es zurück nach Deutschland geschickt. Demnach bekommt man kein Geld wieder. Absolute Abzocker und reiner Betrug!!!!
Nächster Schritt: Anzeige wegen Betruges + Einschalten eines Rechtsanwaltes
14 marzo 2024
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Risposta di Studios
Dear Yvonne,
We see here that your refund has been issued within the timeframe your refund has been received by us.
Please adjust or delete your review or contact us via email at support@uneffected.com if you still have any questions, and we'll do our best to help you out.
Thank you
Team Uneffected Studios
Don’t fall for their catchy instagram…
Don’t fall for their catchy instagram Ads. Product quality is very bad. Customer support does not exist. They never respond to emails. I had to raise a complaint in PayPal to get my refund. I’ll never buy gain and do not recommend either.
12 novembre 2023
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Risposta di Studios
Dear Prasad,
After inspectng your order we see that you have returned some items which werer refunded on time (not because of your paypal claim, but because youve sent them back and it's due), and some items you have kept! wondering why if you're claiming that the quality is that bad in your review?.
Please contact our customer support via email at info@uneffected.com if you still have any questions and we'll make sure to answer all questions and to help you with any issue you have.
Thank you
Team Uneffected Studios
Never got my refund
6 febbraio 2024
Non scritta su invito
Risposta di Studios
Hi Daan,
Our team has sent you multiple emails asking for the tracking number of your return, and you have not answered a single one. If you have not received your refund this means your return package hasn't been received.
We're always here to help you out if you reply to our emails with required information.
TEAM UNEFFECTED
They didnt answer my emails i lost 115€…
They didnt answer my emails i lost 115€ And The Jeans Nobody is answering i Ordered two Jeans i send them back And Nobody was there to Receive The Package
1 marzo 2024
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Don’t expect to ever get your money back
Con artists will take your money and refuse to refund you (won’t reply to message)
Returned the item back in September and still haven’t been refunded for £170
13 settembre 2023
Non scritta su invito
Risposta di Studios
Dear Taran,
We've found 2 orders attached to the email address you've provided, and we see that one of the orders has been delivered with no issues, and the second one has been refunded with a claim of chargeback with your bank.
Our apologies for the inconvenience.
If you still have any questions please reach out to us via email at support@uneffected.com.
Thank you
Team Uneffected Studios
Poor delivery no shipment as it says
Had to wait weeks for delivery. Was saying ready for shipment for weeks. There was no reaction on any from or getting in contact.
Not buying again there!
4 dicembre 2023
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Never got my order
I ordered at march 4th, today is the 22th and i still didnt receive my order. On top my delivery Service didnt update the status since 3 days. Dont order here.
22 marzo 2024
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Risposta di Studios
Dear David,
The delay was mentioned on the website when you've placed your order, so it's not fair to leave this review for something you've agreed to. Your order has been shipped via this tracking : https://uneffected.shipping-portal.com/tracking/?country=de&tracking_number=05308819932304&postal_code=16775, and it will be delivered to you within a couple of days.
Thank you.
Team Uneffected
Perfecte broeken, levering wat minder
Hele mooi broek. Precies zoals op de foto. Kwaliteit ook heel erg goed, alleen de levering ging wat moeizaam. Ik had extra betaald voor snelle verzending en kreeg de broeken pas binnen +-6 dagen.
7 febbraio 2024
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Never again!
Die aller letzte Online Bestellung bei solch unfähigen Menschen!!!! I bought a jeans like seven weeks ago and i get nothing haha! The customer support is also `````` never buy anything there! I hope they are happy with my 50€.
8 marzo 2024
Non scritta su invito
Risposta di Studios
Hi Oskar,
First of all there is no emails or anything from you that has been found in our system, Your order has been shipped via this DPD tracking 05308819909413, the tracking states a delivery delay, we've contacted dpd asking for updates. Our team will keep you posted.
Thank you
Team Uneffected
Risposta di Studios
Hi Lucas,
Thank you for the nice review and for your support :).
Team Uneffected
Late (weeks later) delicery times and no respons
The delivery time of my last orders lasted for weeks, instead of the usual quick shipping time. There was no respons in e-mails, later orders there was a respons but after a long time. It were multiple orders in different times so it haf nothing to do with busy times during holidays. Giving a discount voucher months after and then ask for a review doesn’t do the job for me.
Not ordening here anymore!
30 settembre 2023
Non scritta su invito
Quality of product is great
Quality of product is great! Shipping is a couple of days but that was mentioned when I ordered.
18 marzo 2024
Non scritta su invito
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