uk furniture direct Recensioni 

249
•
TrustScore 1 su 5

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Valutata 1 stelle su 5

Bought a mattress ,most uncomfortable thing I have ever lay on, even with extra duvet and blankets underneath me it was still like lying on a cement block, was offered another mattress that felt exact... Leggi di più

Valutata 1 stelle su 5

Terrible company of cowboys very poor quality over priced chap bed ripped and broke within days and sub base was made of cheap hard board that caved assign as it was sat on. Supposed engineer came to... Leggi di più

Valutata 1 stelle su 5

Avoid!! Quick enough to take our money and then on delivery day they suddenly decide they don't accept PayPal and want us to send bank transfer?! didn't feel comfortable sending nearly £1000 over bank... Leggi di più

Valutata 1 stelle su 5

Shame I can't give 0 stars sofas are so cheaply made had it a month and the seats looks like it's been had a year it's actually cut up foam in the cushions not anything proper you message them or comm... Leggi di più

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Pessimo

TrustScore 1 su 5

249 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Went the extra mile to accomodate us, follow up service awesome

We bought some really heavy large oak bedroom furniture marketed as Waring and Gillow. The communications regarding delivery were spot on and the delivery chap was really helpful with great attitude. I would be happy to buy off these guys again.

15 maggio 2015
Non scritta su invito
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Risposta di uk furniture direct

Thanks Max,
Glad your happy with your purchase and your will enjoy it for many years to come.
Kind regards, Rob

Valutata 5 stelle su 5

Bedroom furniture

I ordered bedroom furniture, I was given a date and morning or afternoon slot, and it come when it said. Would definitely use this company again as the furniture was to tha exact description and is solid. Very pleased.

3 maggio 2015
Non scritta su invito
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Risposta di uk furniture direct

Hello Avril,
Sound sgreat, another happy customer... thanks for taking the time!
Regards, Rob

Valutata 5 stelle su 5

great product and service

great product and service. Delivery was on time and as arranged.

27 aprile 2015
Non scritta su invito
Logo di uk furniture direct

Risposta di uk furniture direct

Hi Ar,
Spot on, glad to see all went well and your happy with the purchase and service.
I will pass on your feedback to the team here.
Regards, Rob

Valutata 5 stelle su 5

Would recommend

I have been looking for a large free-standing mirror on and off for the last 2 years and no one had it.

I was impressed to see uk furniture direct had the exact dimensions I needed.

It was delivered on time and well wrapped too, the courier company gave me a time slot and stuck to it too.

23 aprile 2015
Non scritta su invito
Valutata 5 stelle su 5

excellent service

We are really pleased with our beautiful console table with wicker baskets. It is perfect for toy storagw as planned.
The delivery of the item was rapid with very efficient and polite communication at all times.
A very satisfied customer!

31 marzo 2015
Non scritta su invito
Valutata 4 stelle su 5

Good company, great packaging. Very good prices.

All arrived with no breakages. Originally set out to order a bulk purchase from these guys however ended up ordering from 3 different suppliers including ukfd due to delivery times. Would be a 5*+ if they could keep up with the competition in that respect. Dues where they are due however, packaging was the best out off all 3 companies and it could just be that, but the build/finish also seemed ever so slightly better too. Would order again.. However.. As with this order, time would be the only reason I'd consider shopping elsewhere. The UK currently moves to fast for something as small as delivery to be a cause for you to slow you down. Goods came within the week I'd taken off.. Which was better than the possibility they could have came the following week when I wouldn't have been around. Many thanks Ukfd team.

17 marzo 2015
Non scritta su invito
Valutata 4 stelle su 5

Furniture

we purchased some bedroom furniture and we are very pleased with the buy, also the service we received was very good, would recommend this company.

9 marzo 2015
Non scritta su invito
Valutata 2 stelle su 5

Should have gone to IKEA

I bought a wardrobe and bedside table for my son's bedroom. The quality of both was pretty poor. The paintwork is uneven, one of the doors on the wardrobe is warped slightly and none of the holes matched up. We finally got each of the units up and they look decent enough but on closer inspection they are pretty poor in quality. I could send them back but they took so much effort to put up, to send them back would cause chaos. All in all I'm pretty disappointed.

3 marzo 2015
Non scritta su invito
Valutata 5 stelle su 5

Excellent Customer Service

I found the staff very helpful during the ordering process. They helped to schedule delivery when it was convenient for me. Unfortunately some pieces got damaged during transit, but they replaced the parts free of charge very quickly. Would definitely recommend.

10 febbraio 2015
Non scritta su invito
Valutata 4 stelle su 5

A long wait but good furniture!

I ordered a sideboard and coffee table & was told that I'd have to wait 3 weeks until I'd receive them, seemed a long time to me as I'd ordered other pieces of furniture from this range from another supplier as could get it cheaper and that arrived within 5 days. Upon receipt of the furniture, the box was ripped open and my furniture was exposed but was told to check and it seemed fine. We were missing the silver shelf supports for the sideboard which was a pain but overall the furniture was good. Wish we'd bought the entire collection from this company as the other supplier have been horrendous and have kept sending me damaged wood & they seem a very budget firm to deal with so I'd recommend this company but you may have to wait a while for delivery & have to buy your own shelf supports!! Delivery driver was a star too :-)

23 gennaio 2015
Non scritta su invito
Valutata 1 stelle su 5

appalling company/delivery company

Bedroom set ordered on 8th Dec, with 7-10 day delivery quoted. Was out for delivery on 23rd Dec, I took afternoon off work and it then got cancelled as the delivery driver had apparently been taken ill. Rescheduled for 27th Dec which was disappointing as furniture was intended for a Childs Christmas present. Waited in on 27th and it didn't arrive, not even a telephone call! Company had then closed for new year and upon reopening on 5th Jan they promised to deliver before the end of the week. The following day they called to say it would be the week after. Needless to say I cancelled the order and bought from another company. Definitely wouldn't touch this company with a bargepole!

14 gennaio 2015
Non scritta su invito
Valutata 1 stelle su 5

Shocking customer service. Stay away from them!!!!

FOUR WEEKS after ordering some wardrobes, I am still waiting!!

Each time I call to chase I am told someone will call back, and they never do!! The last I heard was that the courier who is down to deliver my wardrobes hasn't even booked me delivery slot in and therefore they can't even tell me when I can expect to receive them. I am almost 10 months pregnant, due any day now and I have not got any wardrobes for my nursery. The service is one of the worst I have experienced.

For your own sanity - STAY AWAY

12 gennaio 2015
Non scritta su invito
Valutata 5 stelle su 5

Oak furniture from Furniture Direct!

Really nice quality furniture and promptly delivered! Only thing was they could've done with 2 guys to deliver. It was quite a job getting the chest of drawers upstairs.
I would buy from them again.

5 gennaio 2015
Non scritta su invito
Valutata 2 stelle su 5

Bad experience from start to finish

Order was messed up twice when placed, information on website regarding amount of stock was incorrect, got my name and address wrong, delivery took two months with much calling and emailing on my behalf, complete lack of communication from suppliers or couriers, cut holiday short to take delivery and it still didn't turn up correctly, then two items turned up when only one was missing, no one accepted responsibility for the mess-up l and have not received an apology as yet.

23 dicembre 2014
Non scritta su invito

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