ukcaravans4hireRecensioni 

5903
TrustScore 4.5 su 5

4,5

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Valutata 1 stelle su 5

Please never book with this company or book a lodge at sandybay newbiggin on sea..my experience has been horrific..especially 12 estuary viw sandy bay..big con going on there..filthy lodge..wont let y... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We've used ukcaravans4hire 4 years in a row for our family holidays and I'd highly recommend it. The site has improved over the years, the search is simple, the booking is simple and aside from a bad... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Unfortunately the caravan owner cancelled last minute. The team called me and explained the situation and sent me a list of alternative caravans within 5 minutes. When I called to rebook, they offered... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mostly book with this site ,great choice if caravans and usually works out cheaper than booking through the main sites like haven etc.usually low deposits and various assurances through the site ,what... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio sistemazione per vacanze
  2. Casa vacanze
  3. Parco vacanze
  4. Struttura ricettiva che accetta gli animali
  5. Alloggio vitto escluso
  6. Noleggio vacanze

Scritti dall'azienda

UKcaravans4hire.com is the UK’s leading static caravan and holiday homes booking platform. Established over 15 years ago, we’ve helped hundreds of thousands of families, couples and friends enjoy everything the Great British Staycation has to offer. With thousands of static caravans to choose from, you won’t find more choice anywhere else online! All the caravans and lodges offered on UKcaravans4hire.com are privately owned and loved by their community of owners.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

6K recensioni

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Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,5

Tutte le recensioni

(5903)

250 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Dreadful booking and advertising system it's all about the money!!

New
Since its take over its an absolute mess, the booking system, the customer service and finally the astronomical charges they use. I would avoid using this platform 1. For advertising your van / lodge and 2. Avoid booking a van or lodge …More

10 febbraio 2026
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Risposta di ukcaravans4hire

Hi Gareth - we've asked Trustpilot to reach out to you for contact details, and a member of the team will be in touch. There are some restrictions on the new system that were not there on the old, but, more often than not, there are solutions for most owners. Also, there have been no changes to our charges - they're the same that they have been for the past few years and remain very competitive against the likes of Airbnb, Booking.com and other similar platforms

Valutata 1 stelle su 5

If I could rate zero I would

If I could rate zero I would. Absolutely terrible communication, terrible service and worst company I’ve ever dealt with. They cancelled my holiday because they told me they could get more money putting it back on their website at a more expensive price, which they did half an hour after cancelling my holiday.

6 marzo 2026
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Risposta di ukcaravans4hire

Anon - we asked TrustPilot to reach out to you for further information, and thank you for providing us with your Complaint Case ID - we shall look into this further and our team will be in contact with you

Valutata 5 stelle su 5

Nice caravan

Nice caravan, quiet site , dog friendly 👌

3 giugno 2025
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Risposta di ukcaravans4hire

Thank you for sharing your review

Valutata 1 stelle su 5

Be aware of lost deposits

Had booked a Holiday with ukcaravans4hire and put down a large deposit but now have been left a message saying the caravan is no longer available. I have contacted the owner directly and no booking was ever made. I have tried to contact them many times over the last few day by phone and email with no joy so no option now but to look into legal advice.

2 marzo 2026
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Risposta di ukcaravans4hire

Hi Kevan - I've asked Trustpilot to reach out to you for further information, as you have been advised incorrectly. You will, of course, receive a full refund if the owner is, for whatever reason, unable to honour your booking. As soon as we are in receipt of the relevant info, we'll put this matter right immediately.

Valutata 1 stelle su 5

Since sykes ctges took over…

Since sykes ctges took over everything's gone down hill,hard to understand there website,got no bookings till June last year which I was surprised at as I was right on front overlooking sea and my prices were very cheap,then realised they'd greyed out my calendar,if I tried to put a booking in Mon to Fri it wouldn't let me book next person in until the next day,such a stressful time,then they charge 10% that's more than an estate agent charges to look after a tenanted property just pure greed that 10% was the only money I made after other bills were paid,had no choice but to sell it,since covid everyone's gone greedy

1 ottobre 2025
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Risposta di ukcaravans4hire

We're sorry to hear that you couldn't make the new site work for you, and we hope that the sale of your caravan went through smoothly and without any issues. Thanks for being a member of our owner community 😊

Valutata 5 stelle su 5

Brilliant experience

Brilliant experience, great caravan and helpful responsive owners. Will definitely use again for a holiday

3 marzo 2025
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Risposta di ukcaravans4hire

Thanks for the review Peter, and for sharing your experience 😉

Valutata 1 stelle su 5

Scammers Holiday booked in a pet friendly…

Holiday booked in a pet friendly caravan. Gets a whats app from owner who advises I have to hide my dogs in the car. It I cancel I'm charged £103 cancellation fee this is within and hour of booking a holiday in May What kind of scam is this? I've been caravaning for years and never had such issues. Its pet friendly or it isn't. Careful they will want you to hide your kids next. This was booked on caravans for hire and they want to charge the fee.

27 gennaio 2026
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Risposta di ukcaravans4hire

Morning Beverley. We have asked Trustpilot to reach out to you for your booking details, as we would not charge any cancellation fee in a situation as described, and we would need to investigate the owner's actions

Valutata 1 stelle su 5

Terrible customer service ever since Sykes…

Terrible customer service ever since Sykes Cottages took over

They have lost hundreds of listings ever since the take over around October last year

They treat owners with complete disrespect, the customer service is appalling, you have no control over your bookings now like on the previous system, nothing works, they don’t respond to messages, don’t return phone calls and taken control of pricing.

No wonder they have lost a significant number of caravan listings

DO NOT DEAL WITH THIS COMPANY. AVOID AVOID AVOID.

I’m clearly not alone, just read some of the other owners reviews, and it’s all since Sykes took over! Shocking company, shocking service, shocking system.

I’ve removed all my listing. Use Airbnb instead, much better customer service, full control and they actually reply to messages!

10 gennaio 2026
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Risposta di ukcaravans4hire

We're sorry to read that you've chosen to look elsewhere to let your caravan since the migration onto the new platform - we understand and respect that the new system doesn't work for absolutely every owner and we wish you well with your future lettings...

Valutata 1 stelle su 5

Be careful as they can bump up price.

Booked a van on the website at the weekend at the agreed price and 2 days later wanting to increase the price by £100……possibly be the last van I book using these.

12 gennaio 2026
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Risposta di ukcaravans4hire

We're sorry to read, Mark, that there appears to have been a pricing error. I've asked Trustpilot to reach out to you for some additional information so that we can investigate further

Valutata 1 stelle su 5

Horrendous now Sykes have taken over

After reading other owners reviews!!
Its horrendous now Sykes Cottages have taken over,
I am a Caravan Owner and rented succesfully through ukcaravans4hire with no issues at all but now .Sykes cottages have now taken over everything has gone down hill drastically. Towards the back end of 2025 they changed the ukcaravans4hire website and took complete control of our pricing. Before we as owners set the price we wanted per break/ getaway, now Skyes set this and we have no control of any bookings and pricing,this has gone extremely TOO CHEAP and coincidently since this change I have had to personally block book our Van! OR CANCEL BOOKINGS !!

SYKES THANK YOU FOR YOUR RESPONSE BELOW

For 2 month we worked with the PRICING SPECIALIST TEAM but to no avail! We sent you our day/monthly pricing for the year but you changed them sometimes halving the cost by 50%..The team was helpful and lovely. Personally i think its the system at fault!
when our van indicated available, you booked it at your own pricing.
We could cancel at a cost of £75? ..

14 agosto 2025
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Risposta di ukcaravans4hire

Hi Eric - The Sykes revenue management team do indeed have a team of specialists who manage the pricing of properties to maximise rental opportunities, but this doesn't mean they have total control. If you are not happy with any of the prices set, you simply need to contact the pricing team via your owner portal. If you log in and click on the Pricing link, you'll find their telephone number.

Valutata 1 stelle su 5

Booked a caravan at sandy bay only for…

Booked a caravan at sandy bay only for it to be cancelled a few weeks later.We have asked for our deposit back a number of times but have had no response from them and no refund of our deposit.We are in the process of taking out a county court judgement against them.Stay well away from them,We are not the only ones in this position,we will update the situation as the court action starts.We will also do reviews on any review sites we can find until we get our money back.

9 ottobre 2025
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Risposta di ukcaravans4hire

We're sorry to read your experience. If your booking was cancelled, you should, of course, receive a full refund without any delay. I have asked TrustPilot to reach out to you for your booking reference so that we can resolve this straight away

Valutata 1 stelle su 5

The caravan was not what I expected and…

The caravan was not what I expected and needs cleaned properly

25 marzo 2025
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Risposta di ukcaravans4hire

Thanks for the feedback, Alison - we're really sorry that you were disappointed with the caravan, and we shall pass your feedback onto the owner to let them know.

Valutata 1 stelle su 5

Was to be our first holiday with our doggy

Booked a holiday for next year and paid a deposit with this company only to have it cancelled within 2 weeks so I contacted them with an alternative property on the same site which they transferred all our payments and dates over to it. Only to have it cancelled again within a month when I asked why they told me the owners wanted to put the prices up so our booking was cancelled which I think.is bang out of order. If you have booked and paid your deposit its like a contract and should be honoured. Greedy owners and shame on uk caravans 4 hire for letting them do it will not be recommending them. To avoid disappointment do not book with this site

9 dicembre 2025
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Risposta di ukcaravans4hire

We're so sorry to hear about your experience, Teacey - we've asked TrustPilot to reach out to you for further information so that we can investigate fully

Valutata 5 stelle su 5

Very cozy

Very cozy, clean, and nicely furnished caravan. I recommend it.

29 luglio 2025
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Risposta di ukcaravans4hire

Thank you for the feedback and for your review

Valutata 1 stelle su 5

Awful Now Sykes Have Taken Over

I am a caravan owner who used to rent through ukcaravans4hire. Sykes cottages have now taken over and everything has gone down hill drastically. Towards the back end of 2025 they changed the ukcaravans4hire website and took complete control of our pricing. Before we as owners set the price we wanted per break, now Skyes set this and we can't control it. This means that the pricing has gone extremely expensive and coincidently since this change I have not received 1 booking! Through the same period in previous years before this change I always received bookings. Ultimately the prices they set are considerably more than booking directly through Haven. I have now cancelled my listing which is a shame as I had many good years before this change. The website also now lacks basic options, it's gone back in time and like the website was designed by a complete novice. Such as the filters, you can search by specific park, but then you can't search the specific dates that you want or filter lowest to highest as it then defaults to the county. To search for specific dates you have to search by area/county and not by specific park. I am not surprised why there's no bookings. It's as if someone has specifically done this to ruin the site!!!

1 dicembre 2025
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Risposta di ukcaravans4hire

We are, of course, sorry that the new platform and processes no longer work for you as an owner, Brian and we thank you for your valuable feedback. We completely respect your wish to seek alternative routes to market and thank you for being an important and valued member of our owner community - we'd be delighted to welcome you back on board should you change your mind at any point

Valutata 1 stelle su 5

Awful experience and they didn’t care

When we arrived at our accommodation there was no key code, no directions to the accommodation, nothing.
Contacted the out of hours who answered after 30 mins who said they didn’t have any of the details for how to get into the property on file and couldn’t get hold of the owner. Was told to give it an hour and if contact hadn’t been made to call them back before they closed. Called back an hour before they were due to close to have no one answer the phone.
The emergency number didn’t work.
Then had to book into a hotel as we were stranded with 2 young children and a dog at night.
Contacted them the next day to try and organise somewhere else to stay to be given options that didn’t match anything we needed and even got offered no pet accommodation.
They couldn’t have given less of a damn if they had tried.
I had to ask for a refund and had 2 very upset children.
Found somewhere else to stay but are very much out of pocket now and not even a proper reply to my complaint apart from we have refunded you.
Not impressed in the slightest and caused much stress at a time when we were trying to get away to get away from stress!

25 ottobre 2025
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Risposta di ukcaravans4hire

We're very sorry to read your review, Siobhan, and we're very sorry, of course, that your experience is not the one we would wish for you to have had. I have asked TrustPilot to reach out to you for some further details so we can look into this matter properly for you.

Valutata 1 stelle su 5

Scammers beware!!

Booked a caravan for April 2026.. Owner then contacted me a day later wanting to increase the price by £250. Contacted caravans 4 hire had no response as to they will investigate. No further response. Have now lost my money and the owners are now in pocket. Beware they are letting scammers advertise on this site and doing nothing to address it!!!

28 novembre 2025
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Risposta di ukcaravans4hire

Hi Rebecca. We're very sorry, of course, that you experienced this issue, and we are concerned that you appear not to have received your refund. I have asked TrustPilot to reach out to you for some further details so we can look into this further and ensure that yiou receive your full refund

Valutata 5 stelle su 5

Easy to book

Easy to book. Good communication, especially as our booking was during a period of transition for the company. Direct communication with owners of the Lodge we booked (Roy) was superb. Will use this company and location again in the future.

27 settembre 2025
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Risposta di ukcaravans4hire

Great feedback - thank you aso much !!

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