Eufy Recensioni 1.672

TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

S100 cameras don't always pick up movement. missed some important incidents through this. interface not the best. unifi dashboard better. fast forwarding through videos needs improving. robot vacuu... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340... Leggi di più

Valutata 5 stelle su 5

Good solid products, easy to use app and products delivered promptly. I have used Eufy for a number of years fir security cameras and robo vac. I upgraded my outdoor cameras to solar version and they... Leggi di più

Valutata 5 stelle su 5

A few years ago I purchased a s330 LTE camera for my remote yard. It has happily sat in rain, snow, gales and sunshine minding its own business until a couple of days ago when it captured some poor ex... Leggi di più

Dettagli dell'azienda

  1. Azienda di elettronica

Scritti dall'azienda

At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

1672 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

solocam s340 wireless camera

Purchased solocam s340 wireless camera
Installation and configuration was a piece of cake using the app on my phone
Charge is via solar panel so no issues there
Performance is outstanding giving all round view of back garden
Would fully recommend

10 marzo 2026
Valutata 5 stelle su 5

The best robot vac I owned

The robot vac is very well designed and reliable. I can visibly see the difference compared to the other robot vac that I own. The product was delivered in a timely manner and well packaged.

10 marzo 2026
Valutata 3 stelle su 5

Cameras and cleaning

S100 cameras don't always pick up movement. missed some important incidents through this. interface not the best. unifi dashboard better. fast forwarding through videos needs improving.
robot vacuum not great at mopping. was raining and wet dirty marks on the karndean needed washing away. left smears even though it was wet and not dried in dirt.

15 marzo 2026
Logo di Eufy

Risposta di Eufy

Thank you for reaching out to us.

We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.

Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.

Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.

Valutata 5 stelle su 5

We have indoor cameras and robot…

We have indoor cameras and robot vacuums. The products are great, long lasting and affordable. I use the app for cameras and vacuum, it’s so easy to order from the app, also linked to shop , free delivery very quick too and customer service are really helpful, they always seem to go the extra mile , so thank you and well done eufy keep it going

15 marzo 2026
Valutata 5 stelle su 5

Great product

Ordered video doorbell to go with my cameras got the s330 came within 2 days very easy to install great picture quality and no subscription great service

14 marzo 2026
Valutata 5 stelle su 5

Great product

Everything was easy and simple to set up,just follow the steps and that’s it.
The video quality is good and the price for the cameras was very good giving the fact that I managed to find them on sale.Motion detection works well and the charging from the solar panel is way better that I expected.

14 marzo 2026
Valutata 4 stelle su 5

All good so far....

I have given 4 stars because I have not yet installed the cameras, but service, speed and price were all good so if the cameras are as good as I hope they will be I will bump up to a 5. All good so far.

14 marzo 2026
Valutata 3 stelle su 5

I really like this brand but…

I really like this brand, although previously I had an issue of being sold out of date tech with a long battle I managed to get it sorted out.
The software is great but in need of a few tweaks such as the notification to allow it to track you when your not at home, you can’t get rid of it without clicking it and it taking you to your permissions settings then clicking back on the app an it goes until next time, its really annoying, also I bought a extra cam recently for my kitchen and it has SD slot and the setting to use your Homebase 3 is hidden an not with the other storage settings in hope that you purchase the cloud back up which is frankly money grabbing… the AI face recognition could also be make easier to add and remove

6 marzo 2026
Logo di Eufy

Risposta di Eufy

Thank you for reaching out to us.

We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.

Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.

Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.

Valutata 3 stelle su 5

Battery discharge fast ,

Battery discharge fast ,
waiting for an update to rectify the problem
Still waiting!!

13 marzo 2026
Logo di Eufy

Risposta di Eufy

Thank you for reaching out to us.

We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.

Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.

Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più