S100 cameras don't always pick up movement. missed some important incidents through this. interface not the best. unifi dashboard better. fast forwarding through videos needs improving. robot vacuu... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
S100 cameras don't always pick up movement. missed some important incidents through this. interface not the best. unifi dashboard better. fast forwarding through videos needs improving. robot vacuu... Leggi di più
L'azienda ha risposto
Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340... Leggi di più
Good solid products, easy to use app and products delivered promptly. I have used Eufy for a number of years fir security cameras and robo vac. I upgraded my outdoor cameras to solar version and they... Leggi di più
A few years ago I purchased a s330 LTE camera for my remote yard. It has happily sat in rain, snow, gales and sunshine minding its own business until a couple of days ago when it captured some poor ex... Leggi di più
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Purchased solocam s340 wireless camera
Installation and configuration was a piece of cake using the app on my phone
Charge is via solar panel so no issues there
Performance is outstanding giving all round view of back garden
Would fully recommend
The robot vac is very well designed and reliable. I can visibly see the difference compared to the other robot vac that I own. The product was delivered in a timely manner and well packaged.
Very well priced, smart modern look to this and also a free app what is great because who wants loads of subscriptions
Love this doorbell above another well known make. Video records and with the dual camera I can actually see what happens to my parcels. Would definitely recommend.
S100 cameras don't always pick up movement. missed some important incidents through this. interface not the best. unifi dashboard better. fast forwarding through videos needs improving.
robot vacuum not great at mopping. was raining and wet dirty marks on the karndean needed washing away. left smears even though it was wet and not dried in dirt.

Risposta di Eufy
We have indoor cameras and robot vacuums. The products are great, long lasting and affordable. I use the app for cameras and vacuum, it’s so easy to order from the app, also linked to shop , free delivery very quick too and customer service are really helpful, they always seem to go the extra mile , so thank you and well done eufy keep it going
Ordered video doorbell to go with my cameras got the s330 came within 2 days very easy to install great picture quality and no subscription great service
Everything was easy and simple to set up,just follow the steps and that’s it.
The video quality is good and the price for the cameras was very good giving the fact that I managed to find them on sale.Motion detection works well and the charging from the solar panel is way better that I expected.
I have given 4 stars because I have not yet installed the cameras, but service, speed and price were all good so if the cameras are as good as I hope they will be I will bump up to a 5. All good so far.
Excellent products which were straightforward to set up and install - even for a technophobe. The app is easy to use and has proved stable.
I really like this brand, although previously I had an issue of being sold out of date tech with a long battle I managed to get it sorted out.
The software is great but in need of a few tweaks such as the notification to allow it to track you when your not at home, you can’t get rid of it without clicking it and it taking you to your permissions settings then clicking back on the app an it goes until next time, its really annoying, also I bought a extra cam recently for my kitchen and it has SD slot and the setting to use your Homebase 3 is hidden an not with the other storage settings in hope that you purchase the cloud back up which is frankly money grabbing… the AI face recognition could also be make easier to add and remove

Risposta di Eufy
Battery discharge fast ,
waiting for an update to rectify the problem
Still waiting!!

Risposta di Eufy
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.