Eufy Recensioni 1.672

TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

S100 cameras don't always pick up movement. missed some important incidents through this. interface not the best. unifi dashboard better. fast forwarding through videos needs improving. robot vacuu... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340... Leggi di più

Valutata 5 stelle su 5

Good solid products, easy to use app and products delivered promptly. I have used Eufy for a number of years fir security cameras and robo vac. I upgraded my outdoor cameras to solar version and they... Leggi di più

Valutata 5 stelle su 5

A few years ago I purchased a s330 LTE camera for my remote yard. It has happily sat in rain, snow, gales and sunshine minding its own business until a couple of days ago when it captured some poor ex... Leggi di più

Dettagli dell'azienda

  1. Azienda di elettronica

Scritti dall'azienda

At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

1672 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Great performance and subscription free.

I recently made the switch to Eufy Doorbell (S330), Homehub 2, and Eufycam 2c from their Ring equivalents to avoid the increasingly expensive annual subscription renewal. I’m 3 weeks in and have been delighted with the Eufy devices’ performance so far. The video quality is excellent and the notifications work really well. I’ve had to make a few changes to the settings to get to the right level of surveillance sensitivity in order to pick up events and record their full duration, but for those who like a little more control over their devices, there’s a lot more configurability than I had with Ring. My only negative is that the battery life is nowhere near the 180 days promised. I’ve already had to recharge the doorbell whilst the camera is at 46% after 19 days. This could be down to my settings, but there’s little point in having the devices if you don’t capture and record events on your property.

12 marzo 2026
Valutata 2 stelle su 5

Spent hours trying to get the chime to…

Spent hours trying to get the chime to link with the doorbell. Failed.

12 marzo 2026
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Risposta di Eufy

Thank you for reaching out to us.

We sincerely apologize for the inconvenience our product has caused you. We completely understand how frustrating this situation must be, and we are truly sorry for the experience you have had.

Your case has been escalated to our management team and given top priority. Please contact us at uk.support@eufy.com, and we'll make sure your issue is addressed promptly.

Thank you for bringing this to our attention. We value your feedback and are committed to making this right for you.

Valutata 3 stelle su 5

Initially I loved it

Initially I loved it. However I have had to replace so many bits in 12 months. The worst bit being a small plastic flap in the dust hopper came off and I couldn't replace that small bit I have to buy a whole new dust bin which seemed excessive

4 marzo 2026
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Risposta di Eufy

Dear valued customer,

We're glad to hear you initially loved the product, and we're sorry to hear about the parts replacement issues you've experienced.

Regarding the Dust Bin Flap:

We want to clarify - if the small plastic flap broke during the 12-month warranty period, we would have provided a free replacement dust bin under warranty coverage. Physical damage to parts like the dust bin is covered by our warranty.

We're Here to Help:

If you're still within the warranty period or have other parts concerns, please contact us at uk.support@eufy.com with:

Your order number
Photos of the damaged part
We'll arrange a free replacement right away.

We appreciate your feedback about the need for smaller replacement parts - this helps us improve our spare parts offerings.

Best regards,
eufy Customer Support Team

Valutata 5 stelle su 5

Excellent product

Very easy to set up, with a sleek and elegant design. The functionality is excellent—both the vacuuming and mopping work seamlessly, and the scheduling feature adds even more convenience.

9 marzo 2026
Valutata 5 stelle su 5

Eufy floodlight camera with…

I bought an eufy floodlight camera with internal storage. Paid £150 great value, much better picture quality than my previous Ring floodlight camera. And with the added bonus of no annual fee!
Very easy to set up and install. App very user friendly, nightly recommend.

3 marzo 2026
Valutata 4 stelle su 5

Easy to understand compatability

Easy to understand model compatability between video doorbell unit and base station. Easy to fit and great that there is no subscription model in place. I have added a compatible hard dr8ve to proved additional recording capacity. The kit continues to work well. I may have to work out how to switch it off when I am working . The garden, cleaning the car etc as my wife quickly got fed up with all the alerts, as I frequently activated the doorbell. 🫣

28 febbraio 2026
Valutata 5 stelle su 5

So far, So good

She quickly mapped the house, and once we figured out how best to use the app, she just gets on with it. No problems yet. Exceeded expectations.

1 marzo 2026

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