I have not received the order yet. UPS is supposed to phone me to get an access code for the delivery address to deliver but they have not phoned me. I can therefore nor rate the service because I h... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
They don’t clearly state “duties” are extra and above what they charge for ‘shipping’ - 3 belts aren’t worth 100$ in shipping and taxes. And don’t blame my president- I’ll buy American! In response to... Leggi di più
L'azienda ha risposto
Purchased a leather wallet. Really appreciated the classic design, but with the option of boldness. Although I didn't go for the small enamel badge (the negroni was tempting), I opted for the bold... Leggi di più
L'azienda ha risposto
Have purchased from Tyler & Tyler on a few occasions now - lapel pins and cufflinks. Purchases always arrive promptly and safely to my home in Australia, and are always wonderfully finished and beaut... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
TYLER & TYLER comes from the stable of a British family-controlled Birmingham based manufacturing company that have been making men’s fashion accessories for some of the UK’s leading Fashion Designers since 1969. The company itself has actually been e...
Informazioni di contatto
Winster Grove, B44 9EG, Birmingham, Regno Unito
- tylerandtyler.co.uk
4,5
Eccellente
223 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Tyler & Tyler are an excellent & honest company. 5 Stars
I purchased a few orders for mens accessories over the last few weeks and found Tyler & Tyler to be a highly efficient and well deserved award winning company to deal with. I was notified about each step of my order progressing from it being placed, through to it being dispatched. When I received my order (on time) it was safely packaged and the quality of the goods were much, much highly quality than I expected. You really do get what you pay for. Order from T&T with peace of mind.
10 giugno 2020
Non scritta su invito
Risposta di TYLER & TYLER
Thank you for lovely review and for your loyal custom. We are delighted to hear that you were pleased with our service and our mens' accessories. We look forward to being of service to you again. Best wishes Team TYLER & TYLER
Service inadequate, but good product.
Great product, delivery time was problematic though. I paid for express/next day delivery on Friday 1.30pm as T & T requested on their website, and the 2 belts didn't arrive until Tuesday late morning. Given Covid situation, an explicit statement on their website of "no chance!" would have saved me a fiver and dashed birthday hopes for Monday latest.
9 giugno 2020
Non scritta su invito
Risposta di TYLER & TYLER
Hi Susanne,
Thank you for your positive comments about our products. However, we are disappointed to read your comments about our service.
It clearly states the following on our homepage, shopping cart, checkout and delivery terms on our webstore:
COVID-19
Following UK Government advice given on 11th May 2020 our warehouse is now operating with a very small team. In these unprecedented times, we are committed to the health and safety of our employees and customers. We are following the UK Government “Working Safely During COVID-19 in Warehouses” guidance. Please allow 5 to 7 working days to receive your order. Upon dispatch orders will be sent on a next day delivery service (N.B. this is a ‘signed-for’ service we use to guarantee you receive your purchase(s), it does not mean you will receive your order the next day after placing it). Keep safe and well. Best wishes Team TYLER & TYLER.
With this displayed on 4 pages on our website - 3 of which you would have visited whilst placing your order your feedback is unfair. We could not have been any clearer about our operations during these difficult time.
Thank you for your order.
Best wishes
Team TYLER & TYLER
Great thanks
20 marzo 2020
Non scritta su invito
Great products and good delivery
18 marzo 2020
Non scritta su invito
Risposta di TYLER & TYLER
Thank you for your review - we were delighted to be of service you! Best wishes Team TYLER & TYLER
Excellent customer service and very…
Excellent customer service and very happy with the product.
9 marzo 2020
Non scritta su invito
Risposta di TYLER & TYLER
Thank you for your lovely feedback! We are delighted to hear that you were pleased with your T&T Capsule Labrador Cufflinks! Best wishes Team TYLER & TYLER
Five stars *****
Excellent customer service and communication. Items arrived safe and sound and well-packaged. I can't thank you enough!
9 gennaio 2020
Non scritta su invito
Risposta di TYLER & TYLER
Thank you for your feedback! We are delighted to read it! Best wishes Team TYLER & TYLER
Amazing belts!!
9 gennaio 2020
Non scritta su invito
Risposta di TYLER & TYLER
Thank you Thomas! We are glad you think so! Best wishes Team TYLER & TYLER
Great Product Excellent Service!!!!
18 dicembre 2019
Non scritta su invito
Risposta di TYLER & TYLER
Hi Alex - thank you for your fab review! Enjoy your TYLER & TYLER Belts! Best wishes Team TYLER & TYLER
Very prompt delivery & v well packaged
Very prompt delivery & v well packaged. Would definitely shop there again.
9 dicembre 2019
Non scritta su invito
Risposta di TYLER & TYLER
Thank you for your lovely review Laura. We look forward to being of service to you again. Best wishes Team TYLER & TYLER
Quick and efficient ordering and…
Quick and efficient ordering and delivery.
2 dicembre 2019
Non scritta su invito
Risposta di TYLER & TYLER
Thank you for your review Ezenwa!
Great service
Very easy to order and quick delivery. My husband is delighted with the cufflinks and they come in a nice box too
10 novembre 2019
Non scritta su invito
Risposta di TYLER & TYLER
Hi Erica,
Thank you for your lovely review. We are delighted to hear that your husband was pleased with his cufflinks!
Thank you again for your order.
Best wishes
Team TYLER & TYLER
Had to chase up delivery with Customer…
Had to chase up delivery with Customer Service by phone, but this was swiftly resolved and we were delighted with the items when they arrived as they were excellent quality. Thank you.
26 ottobre 2019
Non scritta su invito
Risposta di TYLER & TYLER
Hi Teresa,
Thank you for your review.
As advised by the member of the team you spoke to your order was dispatched on the day you placed it on a next day delivery service. As you had not received your belts the next day we re-sent them. We are pleased to hear they arrived with you safely. The original parcel has been returned to us today. Sadly, it appears the address label was damaged during transit - hence why they did not arrive with you. As a gesture of goodwill we have issued a refund on your delivery charge.
Thank you for your kind feedback - we are delighted to hear that you are pleased with your belts!
Best wishes
Team TYLER & TYLER
Good customer service
Good customer service! and high quality products!
20 ottobre 2019
Non scritta su invito
Risposta di TYLER & TYLER
Thank you for your lovely review!
Best wishes
Team TYLER & TYLER
Easy website
Easy website, delivery very rapid, although postage was pricey
14 ottobre 2019
Non scritta su invito
Risposta di TYLER & TYLER
Hi Amanda,
Thank you for your review! Please accept our apologies for the £10.00 postage charge. Our website automatically picked up your location as an International Delivery Charge. This is a bug in the site that we will fix. We will issue you with a £5.00 refund as you should have been charged our UK Delivery Charge. Best wishes Team TYLER & TYLER
Pleased to say the least!
I ordered the stag lapel pin for my upcoming wedding. Came on time, even with a bank holiday to scupper postage. Nicely packaged, nice and safe. The pin looks even better in person. The pictures don't do it justice by half!
6 giugno 2019
Non scritta su invito
Risposta di TYLER & TYLER
That's great to hear! Thank you for you compliments and review. We are delighted that you are pleased with your Lapel Pin. Have a fantastic wedding! We are sure you will look very dapper indeed! Best wishes Team TYLER & TYLER
Had to send my order back sadly
Had to send my order back sadly, but have no hesitation in ordering from them again as the service was excellent. Sorry product was not quite right.
Thanks
3 giugno 2019
Non scritta su invito
Great Customer Service
Fast delivery, goods exactly as expected - fresh in their packaging and to the quality I expect. Easy to deal with and I like the products.
20 maggio 2019
Non scritta su invito
Extremely happy with the belt and…
Extremely happy with the belt and service. Would highly recommend.
15 aprile 2019
Non scritta su invito
Tyler & Tyler were recommended to me…
Tyler & Tyler were recommended to me through a friend for there range of belts. I placed the order and am very glad I did.
The item arrived quickly and very well packed. The belts themselves are excellent and I shall be ordering more. You can't really go wrong with them
15 gennaio 2019
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.