libbyloves Recensioni 

189
•
TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

The products of Libby Loves that I chose are of lovely Quality I have bought Libby love brand before the aubergine coatigan which I have worn through out winter this time I went for a cream version bu... Leggi di più

Valutata 5 stelle su 5

Great product.. thoughtful packaging x will definitely be looking on the website in the future

Valutata 5 stelle su 5

LibbyLoves is one of my favourite discoveries of the last year - beautiful clothes by a British designer all delivered speedily. Such a wide selection and I have purchased tops, dresses, skirts and kn... Leggi di più

Valutata 5 stelle su 5

Happy to report that the issues with no delivery of my items due to fault of dhl has now been resolved and both my items have now been delivered. As one of the items couldn't be delivered due to out o... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Shopping e moda

Informazioni fornite da varie fonti esterne

Libby Loves is an emerging British label offering capsule collections to update your wardrobe all designed & made in London


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

189 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(189)

14 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Really lovely scarf

Really lovely scarf. I was unsure when ordered but I absolutely love it. Just got to wait for cooler weather now! Also postage was super quick.

17 giugno 2026
Valutata 5 stelle su 5

Love the jacket

Love the jacket! So nice and great quality. Sized up to a M and as size 8/10 it has a nice slightly oversized fit. Slight delay on delivery but think that was down to the delivery company.

7 maggio 2026
Valutata 5 stelle su 5

Great items, superb quality

Great item, quality and speedy delivery

16 febbraio 2026
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Risposta di libbyloves

Hi Sharon,

Thank you so much for your kind review! We’re so glad you had a great experience with us. Your support means the world to our small business, and we hope to welcome you back soon!

Valutata 5 stelle su 5

As always fabulous customer service at…

As always fabulous customer service at libby loves ❤️
I purchased the faux leather jacket and it is gorgeous

12 febbraio 2026
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Risposta di libbyloves

Hi Renee,

Wow, thank you for the amazing 5-star review! Your support means everything to our small business. We’re so happy you had a great experience.

Valutata 5 stelle su 5
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Risposta di libbyloves

Hi Becky,

Thank you for taking the time to leave a review! We truly appreciate your support for our small business. It’s customers like you who help us grow, and we can’t wait to continue offering you the best of what we do. See you again soon!

Valutata 5 stelle su 5

Gorgeous high quality clothes

Received the Georgia beautiful knitted sweatshirt, I now have two (different colours) as the quality is so good and the fit is excellent, they also wash really well. Delivery and customer service are great!!

18 febbraio 2026
Non scritta su invito
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Risposta di libbyloves

Hi Pippa

We’re over the moon with your review thank you! As a small independent business, your support means the world to us. We hope to see you again soon for more unique finds!

Valutata 5 stelle su 5

The product was lovely exactly as…

The product was lovely exactly as coloured and described on website and arrived very quickly with no issues

9 febbraio 2026
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Risposta di libbyloves

Hi Victoria,

Thank you for your kind words! We appreciate the feedback.

Valutata 4 stelle su 5

Brilliant love the suit

Brilliant love the suit, a little on the large side

26 gennaio 2026
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Risposta di libbyloves

Hi Sue,

Thank you so much for your kind review! We’re so glad you had a great experience with us. Your support means the world to our small business, and we hope to welcome you back soon!

Valutata 5 stelle su 5

A refreshing change.

I love that libbyloves offers something other than the mainstream. Quality is great for the price point. Shipping is fast, and items arrive with packaging that shows that someone cares.

My last item was a shirt from the sale. It was very reduced and I thought it would be handy, but maybe not perfect. But actually it far exceeded my expectations. Great design, great price!

12 gennaio 2026
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Risposta di libbyloves

Hi Lynn,

Wow, thank you for the amazing 5-star review! Your support means everything to our small business. We’re so happy you had a great experience, and we can’t wait to welcome you back.

Valutata 5 stelle su 5
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Risposta di libbyloves

Hi Marie,

Thank you for taking the time to leave a review! We truly appreciate your support for our small business. It’s customers like you who help us grow, and we can’t wait to continue offering you the best of what we do. See you again soon!

Valutata 5 stelle su 5

Cici & her team in Libby loves are…

Cici & her team in Libby loves are exceptional. They go above and beyond to provide a quality service. Very happy with my delievery.

10 novembre 2025
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Risposta di libbyloves

Hi Ali,

Thank you so much for your kind review! We’re so glad you had a great experience with us. Your support means the world to our small business, and we hope to welcome you back soon!

Valutata 4 stelle su 5

The top that I ordered has great…

The top that I ordered has great styling, the whole process of ordering and receiving was really good, quick and efficient. I didn’t give 5* review as I had a sizing query and that was difficult to resolve. I had a form which didn’t have the options that were suitable and I used it but I did want a better contact back than I had. I got some sort of pre-reset email which was pretty useless. I also wanted to know if they were open on Sunday which did seem an offer an option online but there was no way of finding out. So I took to Instagram and it’s more than a week ago now and I still haven’t had a reply to their opening times. Small things, I decided to keep my item anyway although returning would have been easy, but those are two options I feel important. I would look on the Libby loves site though and see what else they have. I think they trade out of a place called Ediit, and that wasn’t quite clear either.

29 ottobre 2025
Valutata 5 stelle su 5

Great experience all round

Great experience all round

29 settembre 2025
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Risposta di libbyloves

Thank you for taking the time to leave a review! We truly appreciate your support for our small business. It’s customers like you who help us grow, and we can’t wait to continue offering you the best of what we do. See you again soon!

Valutata 5 stelle su 5

Great customer service

I love the jumpsuit! The delivery was impressively quick, and I appreciated the helpfulness of the customer service team. Thank you!

30 settembre 2025
Non scritta su invito
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Risposta di libbyloves

Thank you so much for your review! It truly makes our day to know you enjoyed your time with us. We’re so grateful for your support and can’t wait to see you again!

Valutata 1 stelle su 5

No refunds? What a scam.

Ordered online from them as I do not live near the store. Checked the returns policy said 14 days from delivery so I bought 2 dresses to try at home. Delivery was late and the dresses aren't to my taste and the sizing was too big. Went to the website and my order says not eligible for returns as per policy. Checked returns policy again, still within the returns window by a week and no reason given. Contacted them, no reply. I am appalled at this scammy approach. I wont buy another thing from them and nor should you. £150 gone. I received a welcome discount but the dresses were full price. There is no reason they shouldn't accept it back. I guess it speaks to their faith in their product and cash problems.

Avoid completely.

5 settembre 2025
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Risposta di libbyloves

Hello Lindsay,

We’re very sorry for the confusion and the frustration this has caused you. We did try reaching out via email yesterday regarding your return, but it seems you may not have seen it yet.

Please rest assured that your order is eligible for return, and you are very welcome to send the dresses back. We’ll be happy to process your refund once we receive the items.

If you haven’t received our email, please check your spam/junk folder, or reply here with your preferred email address so we can resend the return instructions right away.

We truly appreciate your patience and are committed to resolving this quickly for you.

Best regards,
Libby Loves Team

Valutata 5 stelle su 5

Lovely shirt

Lovely shirt. Quick delivery.

12 agosto 2025
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Risposta di libbyloves

Thank you so much for your kind review! We’re so glad you had a great experience with us. Your support means the world to our small business, and we hope to welcome you back soon!

Valutata 1 stelle su 5

Awfully customer service!

Ordered a knitted jacket. I loved the style but was faulty due to the material. I contacted them via email as no phone number advertised, it took them 2 weeks for a reply even though they advise that a response will be made in 24hrs. They asked for photos of faulty material, I sent evidence on the same day…this was over 2 months ago…unfortunately I still have not received a response!

31 gennaio 2025
Non scritta su invito
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Risposta di libbyloves

We sincerely apologise for the inconvenience you’ve experienced. We have sent you an email and hope that the issue can be resolved to your satisfaction. Thank you for your valuable feedback.

Valutata 5 stelle su 5

Delighted to give 5 stars after customer service recovery.

Happy to report that the issues with no delivery of my items due to fault of dhl has now been resolved and both my items have now been delivered. As one of the items couldn't be delivered due to out of stock, I was refunded this amount and given a free pair of trousers for the non delivery of my items. Excellent customer service resolution. Very impressed

3 febbraio 2025
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Risposta di libbyloves

Hello,
We're delighted to hear that the issue has been resolved to your satisfaction. Thank you for sharing your positive experience!

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