I have not received the order yet. UPS is supposed to phone me to get an access code for the delivery address to deliver but they have not phoned me. I can therefore nor rate the service because I h... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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They don’t clearly state “duties” are extra and above what they charge for ‘shipping’ - 3 belts aren’t worth 100$ in shipping and taxes. And don’t blame my president- I’ll buy American! In response to... Leggi di più
L'azienda ha risposto
Purchased a leather wallet. Really appreciated the classic design, but with the option of boldness. Although I didn't go for the small enamel badge (the negroni was tempting), I opted for the bold... Leggi di più
L'azienda ha risposto
Have purchased from Tyler & Tyler on a few occasions now - lapel pins and cufflinks. Purchases always arrive promptly and safely to my home in Australia, and are always wonderfully finished and beaut... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
TYLER & TYLER comes from the stable of a British family-controlled Birmingham based manufacturing company that have been making men’s fashion accessories for some of the UK’s leading Fashion Designers since 1969. The company itself has actually been e...
Informazioni di contatto
Winster Grove, B44 9EG, Birmingham, Regno Unito
- tylerandtyler.co.uk
4,5
Eccellente
223 recensioni
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Solitamente risponde entro 24 ore
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Risposta di TYLER & TYLER
Thank you for your review and order. We hope you enjoy wearing your T&T Negroni Time Anytime Lapel Pin. Best wishes Team TYLER & TYLER
Risposta di TYLER & TYLER
Hi Tony,
First of all we wanted to thank you for 3 x Personalised Blazer Button Set orders. Your repeat custom and loyalty is greatly appreciated.
We are delighted to hear that you think the product is great, but disappointed to read your feedback about the leadtime.
It does clearly state the following on our personalised Blazer Button product page:
“As the personalised element is made to order production can take up to 15 working days. Upon completion of personalisation orders are dispatched immediately.”
The majority of our collection is from stock which we offer next working day delivery on, so if you were to order a different product from us your lead time experience would be very different.
Our personalised blazer buttons are held in stock by us in a part-finished state. Upon receipt of an order each button has to be individually engraved. As we do a deep engrave this takes a considerable amount of time. Once the engraving is complete each button has to go through a hand-finishing process. Again this takes time. Once this element is complete the buttons then go through our plating process - this involves several stages. When plating is complete each individual button goes through a final polishing process, this is done by hand.
We hope this gives some insight into the reasoning behind the leadtime and thank you for the 4 stars.
Best wishes
Team TYLER & TYLER
Fabulous
Incredible service. Although ordered after the cut off for Christmas, this arrived in time! Good, secure packaging, and the personalised card is a lovely touch.
22 dicembre 2022
Risposta di TYLER & TYLER
Thank you for your kind review and order. We are delighted to hear the package arrived before Christmas! Best wishes Team TYLER & TYLER
Great Products!
What I ordered came in in timely fashion - they communicated a temporary lack of product quickly but I chose to wait. Products themselves are as luxury items should be, and feel.
27 dicembre 2022
Risposta di TYLER & TYLER
Thank you for your order and patience. We are delighted to hear that you view our products as luxury! We take pride in what we do and ensure everything we produce is to the highest standard. Best wishes Team TYLER & TYLER
Wow what great service!
Wow! I ordered two belts just a week before Christmas and they arrived in plenty of time. The belts are the favorite of the men in the family, packaged in a nice bag, and I know they will last for years. What more could you want!
27 dicembre 2022
Risposta di TYLER & TYLER
Thank you for your lovely review Susan! Delighted to hear our belts are a big hit with the men in your family. Thank you again for your order. Best wishes Team TYLER & TYLER
Impressive, Indeed
First, the cuffs are terrific. But I have to say, I live in LA and I just assumed it would take weeks to receive them. It was just a few days, and well packaged. More companies should follow your lead.
10 dicembre 2022
Risposta di TYLER & TYLER
Thank you for your kind words Terrence. We are delighted to hear you are pleased with your cufflinks! We pride ourselves in offering quick worldwide delivery to our customers. Thank you again for your order. We hope you enjoy wearing your cufflinks. Best wishes Team TYLER & TYLER
I got this as a gift and I do not…
I got this as a gift and I do not regret it! I would definitely buy from here again, very great quality!
22 dicembre 2022
Risposta di TYLER & TYLER
Thank you for your lovely review and order. We look forward to welcoming you back to our webstore. Best wishes Team TYLER & TYLER
The wallet was of the highest quality…
The wallet was of the highest quality and the personalisation was tastefully done . Delivery was fast and by courier .
11 dicembre 2022
Risposta di TYLER & TYLER
Thank you for your fab review Charlotte. We are delighted to hear your view on the quality of the wallet and the personalisation. Thank you again for your order. Best wishes Team TYLER & TYLER
Risposta di TYLER & TYLER
Thank you for you for your continued support and custom. Best wishes Team TYLER & TYLER
Great item
Tyler and Tyler are a company that sell really nice products,the item arrived quickly and the quality of my item was outstanding.
26 novembre 2022
Risposta di TYLER & TYLER
Thank you for your fab review! We are delighted to read it and thank you again for your order. Best wishes Team TYLER & TYLER
Received delivery within a couple of…
Received delivery within a couple of days, quality product, needed to contact the company and the customer service was first rate, very satisfied customer.
1 dicembre 2022
Risposta di TYLER & TYLER
Thank you for your kind review. We are delighted to hear you were pleased with our product and service. We look forward to welcoming back to our webstore in the future. Best wishes Team TYLER & TYLER
Tyler & Tyler are by far head and…
Tyler & Tyler are by far head and shoulders above every gentleman’s accessory business hands down.
4 dicembre 2022
Risposta di TYLER & TYLER
Wow! Thank you James. Flattered by your kind words. Best wishes Team TYLER & TYLER
Beautiful quality item
Beautiful quality item. Well packaged and sent promptly. Top class
4 novembre 2022
Risposta di TYLER & TYLER
Thank you for your kind words! Best wishes Team TYLER & TYLER
First class
Received my pre ordered batch No3 Negroni cuff links in the post yesterday. Great communication and what an absolutely stunning product. I always try to support independent business wherever possible and this will certainly not be my last purchase. Bravo 👏🏻
24 ottobre 2022
Non scritta su invito
Risposta di TYLER & TYLER
Thank you for your fantastic review Kelvin. Delighted to hear you were pleased with your Negroni Cufflinks and our service. Your support is truly appreciated and we look forward to welcoming you back to our webstore in the future. Best wishes Team TYLER & TYLER
Risposta di TYLER & TYLER
Thank you. We are delighted to hear you were pleased with our product and service. Best wishes Team TYLER & TYLER
Always buy my partner a wallet from…
Always buy my partner a wallet from here and never disappointed!
5 settembre 2022
Risposta di TYLER & TYLER
Thank you for your lovely review Carolyn. Delighted to read it. Thank you also for you continued custom - much appreciated. Best wishes Team TYLER & TYLER
Excellent product and service
Excellent product and service! Although the item was personalised there were no delays, Tyler and Tyler were extremely efficient is dispatching the item.
25 agosto 2022
Risposta di TYLER & TYLER
Thank you for your review. We are delighted that you are pleased with your personalised TYLER & TYLER Accessory and our service! Best wishes Team TYLER & TYLER
Tyler & Styler have the best mens fashion accessories online
On many occasions now I've purchased luxury cufflinks from Tyler & Tyler and they've always been absolutely superb in design & quality. They also give superb customer service too. Delivery came sooner than expected and was packaged up incredibly well. Support an English company still manufacturing in Birmingham and buy from T&T.
30 agosto 2022
Non scritta su invito
Risposta di TYLER & TYLER
Hi Paul,
Thank you for your lovely review and repeat custom - we really appreciate it! Delighted to hear you are pleased with our accessories and our service. We look forward to welcoming you to our webstore again soon. Best wishes Team TYLER & TYLER
Have bought many items
Have bought many items. Always fabulous quality and quick delivery. Thier products are always of the highest standard. Great firm to deal with.
25 agosto 2022
Risposta di TYLER & TYLER
Hi Steve,
Thank you for your fantastic review and repeat custom! Your excellent feedback on both our accessories and service is really appreciated. Best wishes Team TYLER & TYLER
Risposta di TYLER & TYLER
Thank you Pamela! Best wishes Team TYLER & TYLER
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