Nice quality mats as usual, but colours looked different to how they were online. Returned on this basis only. Turtle mat are transparent in that they state customers must pay for returns. Howeve... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I’ve been using these mats for years. We’ve downsized and renovated and are buying these mats again. This is the first a small one for our the sliding door onto our decking. The design and colour way... Leggi di più
L'azienda ha risposto
Durable mats; wash well; keep their colour well; don't slip, We particularly like the fact that they have remained soft and cuddly for our kids and now our grandkids playing on the floor!
L'azienda ha risposto
We have purchased these mats for many years and have never been disappointed. They wash and wear well. Good value for quality item (especially at sale times). These mats are well received as gifts to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
For over 30 years, Turtle Mat has been helping to keep Britain's floors cleaner for longer with our highly durable doormats and runners. Made with super absorbent recycled cotton fibres, the machine washable Turtle Mat stops 95% of dirt, dust and moisture from entering your home.
Informazioni di contatto
Unit 717 Eddington Way, Birchwood Park, WA3 6BA, Warrington, Regno Unito
- 0345 600 3478
- info@turtlemat.co.uk
- turtlemat.co.uk
4,6
Eccellente
331 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Turtle Mat
Hi Derek,
Thanks for your review.
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat
great mat and great service
4 dicembre 2025
Excellent products and great customer care
Excellent products and great customer care. On Black Friday I ordered a couple of Turtle mats but as I was not able to receive the parcel on the scheduled delivery time frame (few days after order) the team kindly held on to my order and sent it exactly when I requested so it arrived when I was home. I discovered the products at a fair years ago and bought one mat there and then; since I bought some more over the years for most of my family and friends: good range of designs and the quality is great. My elderly parents particularly appreciate the grip of any map (from the simple ones to the more elegant and expensive ones) Original presents that are very useful!
28 novembre 2025
Risposta di Turtle Mat
Hi Carine,
Thanks for taking the time to leave this great review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Great thanks.
24 novembre 2025
Risposta di Turtle Mat
Hi Christine,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
Good quality mat
The mat arrived promptly and does a job of brightening up my hallway. It keeps my hall floor cleaner too. It appears to be good quality but only time will tell.
24 novembre 2025
My dog has developed arthritus in his…
My dog has developed arthritus in his hips and now has a problem with his feet sliding away from him on smooth surfaces. I already know how good Turtle mats are so just needed some extra to fill spaces. The new ones are just right, easy to clean, stay where I put them and my boy is safe on them.
11 dicembre 2025
Risposta di Turtle Mat
Hi Lesley,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat
Mats arrived late
Mats arrived late - but that was better than our original order which was delivered to the wrong place - due to the error in the order taken by phone .
Mats in good condition.
9 dicembre 2025
Lovely mat, shame it rucks up.
Loved the mat design and size. However, it's supposed to be multigrip which I got so it wouldn't move in the carpet, but it rucks up which is disappointing, so I'm going to have to find somewhere else to use it.
4 dicembre 2025
Risposta di Turtle Mat
Hi Elizabeth,
Thanks for your review.
It's nice to hear you love the design of the mat. Turtle Mat backings are anti-slip and engineered to minimise movement as much as possible; however we cannot guarantee there will be no movement as there are so many different floor finishes and carpet finishes and piles.
Please don't hesitate to contact us on email and we will be happy to help you further.
Kind Regards,
Turtle Mat
My Best Buy
I have had these mats for more than 10 years and they are perfect for my purposes where my canine family is concerned, be they elderly or younger.
10 dicembre 2025
Risposta di Turtle Mat
Good Afternoon,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Risposta di Turtle Mat
Thank you for sharing your experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat
I have had my previous Turtle Mats for…
I have had my previous Turtle Mats for about 20 years, but need a different colour for new flooring. A Black Friday deal was the clincher! I hope it will look as good as as my other ones in 20 years!
24 novembre 2025
Risposta di Turtle Mat
Thank you for sharing your experience. We are very pleased to see you were happy with your order.
Kind Regards,
Turtle Mat
Great quality as always
Great quality as always. I have had several mats and always very pleased with them.
19 novembre 2025
Risposta di Turtle Mat
Thank you for sharing your review. We are so pleased that you are happy with your mat.
Kind regards,
The Turtle Mat Team
Risposta di Turtle Mat
Thank you for sharing your positive review. We are so glad you are happy with your ordering experience and the quality of your mat.
Kind regards,
The Turtle Mat Team
Lovely quality mats cleans shoes and…
Lovely quality mats cleans shoes and boots when stepped on I recommend them
4 novembre 2025
Risposta di Turtle Mat
Thank you for sharing your positive review. We are so happy to hear you are pleased with your mat.
Kind regards,
The Turtle Mat Team
Risposta di Turtle Mat
Thank you for leaving a review! We are so glad you are pleased with your order.
Kind regards,
The Turtle Mat Team
Risposta di Turtle Mat
Thank you for your review. We are so happy to hear that you're happy with your order.
Kind regards,
The Turtle Mat Team
Very absorbent and looks great
28 novembre 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.