Tripbookfly Recensioni 223

TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Online purchased a ticket to Mco from Iah and everything seems to go nice. Recieved flts ,dates, & airlines. Called next day to get boarding passes & things went wrong. Excuse was flt was over sold... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Emma was wonderful to work with. However, as all the other reviews state you don’t get the price advertised. It was quite a bit higher so I declined since I was able to find cheaper at another airlin... Leggi di più

Valutata 5 stelle su 5

(Yesterday 1/6) At first I was a little hesitant about the site and I did state that to the representative, Kate, but she assured me everything was fine. I received emails and all information needed w... Leggi di più

Valutata 5 stelle su 5

My experiences with Christina K were superb. She took me from the unknown to the known to make my flight pleasant. Her knowledge of her job revealed a kind, patient, caring, dedicated and devoted se... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

We, at Tripbookfly.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, Tripbookfly aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

223 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Apprehensive

Was a little apprehensive about the site, so I called the number listed and spoke with Emma on 8/23/25 and was assured I was in good hands. Will be use the site again!!

23 agosto 2025
Non scritta su invito
Valutata 4 stelle su 5

Rick was very nice to work with!!

Rick was very helpful with the plans for our trip. Although, I am giving 4 stars, not for Rick, but that I did not get the price I originally had. Overall it was still lower than other sites.
Rick was great and very pleasant to work with.

23 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Satisfied

I was having a hard time finding a flight that was a reasonable price but Ben was very helpful and was able to find me a flight at a great price! I’m very satisfied

16 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Beware of this travel company

Beware of this travel company! I booked a flight through this agency on 6/14/25 for my travel plan 8/3-8/8/25 for my family of four. I paid this agency a total of $2,156.92 ( $1316.92 went to American Airlines and $840 went to this agency). I was hoping to save money booking my flight almost 2 months before my trip. On 7/28/25 afternoon which is 6 days from my trip, Scott from this agency told me that flight was cancelled by American Airlines!! At this point, all airlines tickets were through the roof! Guess what, I could not even use the money ($2156.92) I paid them. I had to book the flight for my family of four again using my own money ( another close to $3,000)with the flight prices that have gone up because at this point, it was 5 days before my trip. I called this company and American Airlines several times stressed and frustrated but I could not get my money back at that point. This company finally gave me the $840 several days later but at this time I have not gotten back my money ($1316.92) from
American Airlines. AA said that the reason they cancelled the trip was upon reviewing by their security, this company committed a fraud. Not my words but it was from AA supervisor. This company apologized to me several times and even offered to give me a voucher of $150 for future use. I would NOT use this company ever again even if they give me $1,000 worth of voucher. I do not trust this company. You are better off booking directly to your airline of choice or a more well established travel agency. I would not wish what happened to me can happen to anybody. At this point, American Airlines has not refunded my money so my credit card is now working with it. I work hard for my money and I wish I did not waste my money using this company.

12 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Great CS & Discounted Flights

I had a smooth interaction with Ben & Rick they were both kind, & knowledgeable. I was able to get my discounted flight with no problem and I would 100% recommend booking with them. Very satisfied thank you for everything.

8 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Experience

I worked with Scott Phillips who was great! He was patient, helpful, and took the time to review and look for the types of flights I wanted.

I travel frequently & will start my travel plans with Scott!

Thank you Scott for all you do!

5 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Emma White

Emma was wonderful to work with. However, as all the other reviews state you don’t get the price advertised. It was quite a bit higher so I declined since I was able to find cheaper at another airline. Emma came back with a more reasonable price so I accepted because I prefer flying Southwest. Overall good experience.

15 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

I booked a flight with tripbookfly

I booked a flight with tripbookfly. After purchasing ticketvi was notified due to dynamic pricing for flights and a glitch in system i didnt have a ticket. Their solution was to offer tickets which would be 300 dollars morr

28 giugno 2025
Non scritta su invito
Logo di Tripbookfly

Risposta di Tripbookfly

Thank you for taking the time to share your feedback regarding your recent booking experience with us. We deeply regret that this situation left you dissatisfied, as providing a reliable and positive experience is our top priority.

Allow us to sincerely apologize for the inconvenience and frustration you encountered. While we strive to ensure that every booking proceeds seamlessly, the travel industry is highly dynamic, and there are occasions when fluctuations in flight availability and pricing may impact reservations. These changes are often driven by factors such as demand, seat inventory, and airline policies—a concept referred to as "price dynamism." Unfortunately, this means that there are rare instances where the originally chosen fare may no longer be available at the time of confirmation.

In your specific case, we regret that the flight option you initially selected became unavailable. When this occurred, our team reached out promptly to provide alternate solutions to best meet your travel needs. We understand your disappointment regarding the alternate pricing, but please know that this option was offered in good faith to ensure that you could still proceed with your travel plans. We also respect your decision to decline the alternative, though we regret that the situation led to dissatisfaction.

Your feedback is invaluable to us, as it highlights areas where we can improve and better serve our customers. We are actively reviewing this case to refine our communication processes and ensure that customers are more fully informed about the potential for price and availability changes during the booking process. Transparency and customer trust remain at the core of our business.

We would appreciate the opportunity to further address your concerns and work toward restoring your confidence in our services. Please feel free to contact us directly and a member of our team will be more than happy to assist you.

Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention. Your feedback drives our continuous efforts to improve and serve our customers better in the future.

Support Team
Tripbookfly.com

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