I contacted Transunion after discovering I've been a victim of identity fraud. I raised several disputes and they acted very swiftly and efficiently. Everyday that I receive updates from them helps le... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Unknown searches on my credit history but trying to query them a nightmare. They ask ridiculous questions for example the overdraft available in January 2026 in a bank account opened in 2006!!
If I could give zero I would. Basically my council took me off the electoral Register by mistake (I should be registered from early 2000s) and they admitted this, so my credit score went down and wh... Leggi di più
L'azienda ha risposto
I was happy with the service got my response on time since I requested for my notice of correction to be added on my report. thank you for the service even though the procedure for the notification ta... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
TransUnion is a global information and insights company. We use data, software and technology in a smart way and help make trust possible in the modern economy. We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. This helps to drive better decisions, enables secure friction right customer experiences and encourages greater engagement through better offers and communications. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®.
Informazioni di contatto
One Park Lane, LS3 1EP, Leeds, Regno Unito
- 0330 024 7574
- consumer@transunion.co.uk
- transunion.co.uk
3,0
Nella media
582 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Had a query which was handled very…
Had a query which was handled very quickly vert good service
4 giugno 2026
Risposta di TransUnion UK
Hi Allie,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Very easy to report and very prompt…
Very easy to report and very prompt response . Brilliant !!
4 giugno 2026
Risposta di TransUnion UK
Hi Saleem,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
fast and responsive
29 maggio 2026
Risposta di TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Acted promptly of both occasions and…
Acted promptly of both occasions and informed my straight away either the results
29 maggio 2026
Risposta di TransUnion UK
Hi Jane,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
You helped resolved my issue thanks!
29 maggio 2026
Risposta di TransUnion UK
Hi Martina,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Great service
I had zero expectations that anything would happen after raising a dispute on some soft searches on my account, I was delighted when this was resolved quickly and efficiently.
28 maggio 2026
Risposta di TransUnion UK
Hi VG,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Risposta di TransUnion UK
Hi David,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Risposta di TransUnion UK
Hi Mark,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Risposta di TransUnion UK
Hi Steve,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Dispute handled and corrected well…
Dispute handled and corrected well within the quoted 28 day timeframe
29 maggio 2026
Risposta di TransUnion UK
Hi Stuart,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
It was done speedily and professional
It was done speedily and professional. Removed a person i haven't had contact with for many years. Sterling service. Thank you.
29 maggio 2026
Risposta di TransUnion UK
Hi Dougie,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Quick and efficient service!
29 maggio 2026
Risposta di TransUnion UK
Hi Jeannette,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
The process was easy and quick
29 maggio 2026
Risposta di TransUnion UK
Hi Maria,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Contacted TransUnion as I had been…
Contacted TransUnion as I had been informed by my bank that my credit report had been amended. When I checked it I found someone else had been applying for finance via credit cards/loans using my details! After telling TransUnion about it,they investigated & agreed to delete all the searches that were done
28 maggio 2026
Risposta di TransUnion UK
Hi Mohammed,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Although my problem took a long time to…
Although my problem took a long time to sort out it was dealt with professionally
28 maggio 2026
Risposta di TransUnion UK
Hi Pamela,
Thank you for taking the time to leave your review.
We’re really sorry that it took longer than expected to resolve your issue, and we truly appreciate your patience throughout.
I’m pleased to hear that you felt the matter was handled professionally, even though the timescale wasn’t ideal.
Your feedback is very important to us and helps us continue to improve our service.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Thank you
Victoria
The worst agency compared to equifax and Experian
I have had to raise over 100 disputes. They are dealt with very badly. Some emails confirm the company I raised the dispute some don’t. I was given conflicting information by separate advisors which is worrying and my complaint about the matter has not been responded too. For an agency dealing with sensitive information Transunion has been the worst compared to equifax and Experian. Awful experience that is still going on. Absolutely no empathy with identity fraud and the conflicting information is seriously effecting my mental health. 0 points for service 0 points for administration. Simply awful
28 maggio 2026
Risposta di TransUnion UK
Hi Omid,
Thank you for your feedback. We’re sorry to hear about your experience and the frustration caused—this isn’t the service we aim to provide.
We’d like to discuss this with you further. Please email us at ukconsumer@transunion.com with the subject “Trustpilot”, and we’ll be happy to look into this with you directly.
Thank you
Victoria
I raised a case about an issue with my…
I raised a case about an issue with my credit score and within a couple of days the issues was resolved and my credit score back to normal
21 maggio 2026
Risposta di TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Risposta di TransUnion UK
Hi Mike,
Thank you for your feedback. We’re sorry to hear about your experience and the frustration caused—this isn’t the service we aim to provide.
We’d like to discuss this with you further. Please email us at ukconsumer@transunion.com with the subject “Trustpilot”, and we’ll be happy to look into this with you directly.
Thank you
Victoria
Transunion was very quick to respond
Transunion was very quick to respond, and to resolve the issue... There was good cumunication from them keeping me updated all the way through sorting the problem overall very good
20 maggio 2026
Risposta di TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
great info.
20 maggio 2026
Risposta di TransUnion UK
Hi Mr Fullbrook,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.