Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

The quality of this build is not good. Alot if frayed edges especially around the window. Luckily my son had the equipment to smooth it off. The shed I ordered was 8 x5 with the door and window at the... Leggi di più

Valutata 5 stelle su 5

Total Sheds fabulous service, easy to order from EBay, delivered & installed on exact day and timeframe they advised. Chris & Vinny built & installed our new shed & have done a great job. Very nice &... Leggi di più

Valutata 5 stelle su 5

Dog kennel delivered on time (exactly) by two friendly chaps who made a very quick job of unloading. Impressed with this, especially during lockdown. Dogs very happy with their new sleeping place;... Leggi di più

Valutata 5 stelle su 5

Ordered an 18x8 shed from B&Q on the Tuesday and what a shock it arrived 2 days later. Shed arrived in good condition no damage found, very easy to assemble, liked the flexibility of the design... Leggi di più

Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Scritti dall'azienda

Total Sheds provide quality garden buildings made to measure to your requirements. Fitting service available!


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

212 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(212)

39 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great shed

Had my shed today great communication between myself and the delivery guys Ben and gavin and then when they got here put the shed up with no issues even in the rain. That's my uncles comments on his shed today.

19 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

Great communication

Great communication, and very accommodating as we had to make a last minute adjustment. Ben and Gavin were very polite, friendly and efficient! Would definitely recommend

4 agosto 2021
Non scritta su invito
Valutata 1 stelle su 5

AVOID, AVOID, AVOID

AVOID, AVOID, AVOID
£1099.00 SHED ROOF LEAKING (AS PER OTHER BAD REVIEWS LAST MONTH ABOUT LEAKING ROOF)
JUST FOBBING ME OFF
REFUSING TO DO ANYTHING ABOUT IT
WORKMANSHIP BAD, CUSTOMER SERVICE REALLY BAD. TOLD NOT PAID FOR SHED WHEN CLEARLY I HAD, THREATENED ME, CALLED A LIAR & TOLD COMING TO GET MY ERECTED SHED. AS PER PREVIOUS REVIEW WOULD LIKE TO LEAVE NO STARS BUT HAVE TO SO CAN LEAVE A REVIEW & WARN OTHERS
NOT REPUTABLE COMPANY

15 luglio 2021
Valutata 4 stelle su 5

By far the best price for a supplied…

By far the best price for a supplied and fitted summerhouse.
Needed a little bit of prep work, sanding etc before I could paint, and not all the cuts are perfect but for the price paid I can have no complaints, has been watertight since I got it as well even during very heavy rainfall.

8 luglio 2021
Non scritta su invito
Valutata 2 stelle su 5

Not a quality product

We needed to replace our old shed and found what seemed to be the right product with Total Sheds. The ordering process was straightforward and the discount was a bonus. Delivery was scheduled for May 7th and we were told to expect the installers “late morning”, however we were woken at 7.30 am! The chargehand fitter said we should not have been told late morning, as they knew he was always in the yard by 4.30. The shed was duly assembled in place, although two of the edge boards were chipped at the ends. The fitter said not to worry, he would make sure someone would return and replace them. There was no opportunity to examine the shed in detail, it was a case of sign the paperwork so that the guys could get away. On reading the warranty paperwork we realised we had to put a treatment onto the shed almost immediately and silicone round the windows to complete the seal. Later that day we put on the treatment, during the course of which we found knotholes (not just knots) in the wood, gaps in the shiplap and several cases where the nails attaching the shiplap to the uprights had gone down the edge of the upright and were protruding into the shed. We also noticed that there only three edge pieces securing the roof felt, the one at the back being missing. The company later explained that they don’t fit a piece at the back of a pent shed as it tends to collect runoff water and rot. Never seen that before. We took pictures of the imperfections and emailed them to Total, however when we contacted them two weeks later they apparently hadn’t received them so had to resend. Got no redress for the poor construction, actually filled in the various holes ourselves, but did eventually get a £10 refund for the damaged edge boards! As we are both in our 70s, the shed will probably last long enough for our needs as long as we keep an eye on regular maintenance, but overall we are disappointed with our Total Sheds experience and are unable to recommend them.

6 luglio 2021
Valutata 1 stelle su 5

Zero aftersales service

Zero aftersales service. They do not respond to emails, well actually, they did respond to the very first asking for photos which I sent them by return. Thereafter not heard a thing. There is a strip of lead missing off one of the windows. I just asked for a metre of lead so that I could fix it myself - no response. Also, 5 out of 6 hinges are broken - no response! I am happy to do the repairs myself but they have not replied since Feb/March 2021.

29 giugno 2021
Valutata 1 stelle su 5

Will do anything to avoid fixing the problem!!

Avoid this company like the plague! We had our shed fitted last July and were initially happy with it however it got to September and the roof started leaking so they came out to fix it by re-felting the roof. It was at this point I noticed the roof was bowed allowing a puddle to gather however I was reassured it was fine as it had been re-felted. January came and surprise surprise the roof was leaking again so I specifically said the roof was bowed and needed to be replaced however they came and said they had been instructed to re-felt and not replace the roof. Here we are less than a year later and it is leaking again and when contacted I’m told that I’m out of warranty and I should have informed them during the warranty period which I had done…twice. They are now demanding £350 to replace the roof which quite frankly is disgusting seeing as we paid over £1000 for it!

29 giugno 2021
Valutata 1 stelle su 5

Customer service is really poor

Customer service is really poor. I had a few questions about their summer sheds, the person I spoke to knew very very little about the product (pressure treated? "I think it says so on the website". Is there a roof truss on the 12 x 10 model? "don't know"). Only helpful point was the 10% offer which he mentioned, but which was pointless after the prices increased by £300 a few hours later (he failed to mention that). When I called the next morning to ask why the price had gone up and why he failed to mentioned this just hours earlier, the answer was "we don't know anything about the prices".

I would recommend buying from a company that knows their own products a little better

26 giugno 2021
Logo di Total Sheds

Risposta di Total Sheds

hi there

we have checked and there is no record of a purchase from yourself. All our staff are trained in the product we sell. it seems that as this isn't a customer we can only assume it is a competitor. Clearly from your statement there is no purchases made.

Valutata 5 stelle su 5

Great Experience Fantastic company kept us informed at…

Fantastic company kept us informed at all times delivered on time the two fitters Todd and Phil very professional helpful and friendly no task was to much and the finished article just perfect 👌 Well Done and Thank you to everyone involved all the best Ron and June from Dovercourt 💯😉😀😀

25 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Delivered on time fast installation plus good quality shed.

I had my shed delivered on time and was installed by Todd & Lee who provided a trouble free quick build. They was polite and friendly service who I recommend. I'm very pleased with the quality of the shed which didn't disappoint as specified on their website. Where I ordered my shed online which was great getting a discount too. So overall give a 5 star rating as happy all round.

19 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Total Sheds

Just brought a 7x5 pent shed off total sheds.the shed is well made with tanalsed tonged and groved cladding the frames are good strong timber really good alround shed. I recommend Total Sheds to anyone buying a new shed.

18 giugno 2021
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più