I work at a daycare and we use the Sportee cups and one of the valves melted in the dishwasher but I couldn’t buy a replacement cup and just needed a replacement valve but unfortunately they didn’t ha... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I contacted Tommee Tippee to purchase a replacement valve for my daughter’s sippy cup. They don’t sell just the valves, so they are sending me a replacement cup instead! I spoke with Kelly, super impr... Leggi di più
L'azienda ha risposto
I reached out to tommee tippee for a “care package” for my 16MO, she is so obsessed with their glow in the dark pacifiers and she has to have 3 every night to sleep with. I have spent so much on these... Leggi di più
L'azienda ha risposto
I spoke with Tayla And Izzy. They responded very quickly and was very understanding to my situation but due to my product in question not being stocked at their facility they could not provide me w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per neonati
- Negozio di abbigliamento per neonati
- Negozio per bambini
- Produttore di beni di largo consumo
- Negozio di articoli per la maternità
Scritti dall'azienda
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Informazioni di contatto
11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, Stati Uniti
- +1 877 248 6922
- tommeetippee.com/en-us
4,7
Eccellente
902 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
A good experience
I need more valves for our cups and Rowan took their time over a few days stretch (was on me they replied in a timely manner) and is sending me the parts that I need. A very helpful employee this company had.
27 febbraio 2025
Non scritta su invito
Risposta di Tommee Tippee North America
Hello Louise,
Thank you for taking the time to provide us with your feedback. We appreciate it.
We are pleased that our customer service team was able to assist you promptly.
Best wishes,
Tommee Tippee
Good customer service
The customer service Ms.Jenna flip my bad experience into a good one.
There was a mixed up with amazon she resolved my issue immediately.
Thank you
25 febbraio 2025
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Risposta di Tommee Tippee North America
Hi Doremi,
Thank you for your kind words.😊
We’re so glad that Jenna was able to turn your experience around and resolve the mix-up with Amazon so quickly. Providing great customer service is always our goal, and we’re happy we could make things right for you!
If you ever need anything else, don’t hesitate to reach out we’re always here to help.
Missing bottle part
I received a product that was missing a piece. I reached out to customer support and they worked with me to resolve my issue.
24 febbraio 2025
Non scritta su invito
Risposta di Tommee Tippee North America
Hello Kari,
Thank you for taking the time to provide us with your feedback, we appreciate it.
We are pleased that our customer service team was able to resolve your query.
Best wishes,
Tommee Tippee.
Jenna was great she helped me very fast…
Jenna was great she helped me very fast with all the problems I was having today. I have had the Tommee Tippee double electric breast pump for 2 years now and have loved it and the customer service has been amazing every time I have needed it.
19 febbraio 2025
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Risposta di Tommee Tippee North America
Hello Bethany,
Thank you for providing us with your feedback, we appreciate it.
We are pleased you had a positive experience with our customer service team and that you had your query resolved.
Best wishes,
Tommee Tippee
Not Worth the Money
Not Worth the Money – Poor Quality & Customer Service
These pumps are absolutely not worth the money. They leak constantly, and the suction is strange. The only way to control the pumps is through your phone, but the Bluetooth connection is unreliable.
I might have been able to overlook these issues if customer service was responsive—but they’re completely unhelpful and never answer. I ended up buying these in a pinch after breaking my Elvie Stride pumps (which are amazing, by the way). Unfortunately, these were the only ones available in my small town that day, and I was heading back to work that week. Looking back, I wish I had just used my manual pump and ordered the Elvie Strides instead.
Save yourself the frustration—skip these and go for the Elvie Stride. At least their customer service actually responds!
19 febbraio 2025
Non scritta su invito
Risposta di Tommee Tippee North America
Hello Justice,
Thank you for taking the time to provide us with your feedback, we appreciate it.
We are sorry that you are experiencing difficulties with your Wearable Breast Pump.
We encourage you to get in touch with our customer service team and reference 67581 so that they can resolve this for you,
https://www.tommeetippee.com/en-gb/contact-us
Best wishes,
Tommee Tippee
Debbie
Debbie, was quite knowledgeable , took time to research what she didnt know and provided me with the best support to get our little one back together with his favorite ninnie!
19 febbraio 2025
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Risposta di Tommee Tippee North America
Hello Erich,
Thank you for taking the time to provide us with your feedback, we appreciate it.
We are pleased that our customer service team was able to resolve your query for you.
Best wishes,
Tommee Tippee
I had lost a few pieces for my bottles
I had lost a few pieces for my bottles, I contacted customer service to purchase those pieces. While they weren't able to sell me exactly what I needed, they provided me with an alternative and are sending it my way. Very quick and easy service which I am appreciative of
17 febbraio 2025
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Risposta di Tommee Tippee North America
Hello Moe,
Thank you very much for taking the time to leave feedback.
We are ever so glad that our customer service team where able to assist you with an alternative.
Please rest assured that we will pass this information on.
We hope you continue to use our service in the future.
Best wishes,
Tommee Tippee.
Tommee Tippee 3 in 1…No Safety insert parts available for purchase!
I received a Tommee Tippee 3 in 1 bottle/food warmer (2nd hand) that was missing the insert. I looked up the product thinking I could just order a replacement part. No such luck… the customer service rep got back to me very quickly, however, I was told they do not have available parts for purchase and I should check amazon or eBay. For an expensive item such as this, parts should be available! Especially since it’s a an item for SAFE use of the product. I find it deplorable to suggest that a customer should go to a 3rd party website to try and find spare parts, especially for an item that is still being sold. Not impressed Tommee Tippee!
13 febbraio 2025
Non scritta su invito
Risposta di Tommee Tippee North America
Hello SideThree,
We are sorry to hear that we were not able to provide you with this part, rest assured we have passed this onto the relevant departments to see if this is something we can get for the future.
If you require any further assistance please do not hesitate to get back in touch with us.
Best wishes,
Tommee Tippee.
Super Helpful Customer Service
I reached out to customer service because I had an issue with a product and the customer care team was super helpful and attentive and were quick to fix the issue. I would highly recommend this brand to anyone and will continue to purchase Tommee Tippee products for my kiddos.
14 febbraio 2025
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Risposta di Tommee Tippee North America
Hello Rebecca,
We are happy to hear that our Parent Care Specialists were able to help you with your query!
Thank you for taking the time to provide us with some lovely feedback and if you require any further assistance please do not hesitate to contact us back.
Best wishes,
Tommee Tippee.
Just amazing support !
Never meet a didcated team for customer service like Tommee's team !
I recommand the products but I double recommand the team !!!
14 febbraio 2025
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Risposta di Tommee Tippee North America
Hi Belfodi,
Thank you so much for your amazing feedback. We’re absolutely delighted to hear that you had such a great experience with our customer service team. Your recommendation means the world to us, and we’re so grateful for your support.
If you ever need anything, we’re always here to help.
Very Helpful
Very helpful and commutative to solve my questions and problems. Love the products and customer service team!
12 febbraio 2025
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Alicia,
It’s great to hear that you had a positive experience.
We appreciate your kind words and are glad we could assist you.
If you ever need anything else, don’t hesitate to reach out.
Customer service was so helpful
Customer service was so helpful. I purchased a tommee tippee breast pump and needed a different sized Horn and Jenna from customer service helped me very much! Thank you! I will definitely purchase more tommee tippee items after this, service was impeccable.
6 febbraio 2025
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Julliane,
Thank you so much for the review we are so glad that Jenna and the team were able to assist you with the different horn sizes you needed for your Breast Pump and that this was completed in a helpful and swift manner. We are so glad to hear the service you received was impeccable.
We hope you have a lovely day
Kind Regards
Tommee Tippee
I recommend to all my friends and any mama out there
Absolutely love all my Tommee Tippee products, especially the wearable breast pump, it is hands down the best wearable Breastpump I have used. But what makes Tommee Tippee stand out above everyone else is their customer service. Dealing with Rowan has been such a breeze and makes this one less thing I have to worry about. 10/10 recommend them to everyone because of this fact alone. Standing by your product and sending replacement parts/different horns sizes is every mama’s dream because the nursing journey alone changes your body.
4 febbraio 2025
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Liz,
Thank you so much for your glowing review. We’re thrilled to hear that you love your Tommee Tippee products, especially the Wearable Breast Pump, and that it has been the best one you’ve used.
It’s also wonderful to know that Rowan made your experience even better with top-notch customer service we know how important it is to have support along your nursing journey, especially as your body changes. Providing replacement parts and different horn sizes is something we’re always happy to do to make sure every mama gets the best experience possible.
Your 10/10 recommendation truly means the world to us. Thank you for trusting Tommee Tippee, and if you ever need anything else, we’re always here for you. 💜😊
Antony handled my inquiry so…
Antony handled my inquiry so efficiently and was so kind to help me!!!!
His customer service was phenomenal
30 gennaio 2025
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Risposta di Tommee Tippee North America
Hello Chris,
Thank you for taking the time to leave a review today.
We are ever so glad that Antony was able to help you with your enquiry and did this efficiently and you are happy with how your were assisted
Rest assured we will pass this excellent feedback on to Antony.
Kind Regards
Tommee Tippee
They are very generous with giving…
They are very generous with giving extra parts and super reliable I’ve had mine going on three years
29 gennaio 2025
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Liliana,
Thank you for leaving your positive review!
We are glad one of our specialists were able to help you out with your spare parts so you can continue to use your Wearable Breast Pump.
Best Wishes,
Tommee Tippee
Great customer service from Rowan
Rowan provided excellent customer service. They addressed and resolved my inquiry quickly.
28 gennaio 2025
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Tori,
We are delighted to hear Rowan was able to resolve this issue so promptly. We aim to ensure you can spend those valuable times with your little one so aim to make the customer journey as easy as possible.
If you need anything else please reach out.
Warm Regards,
Tommee Tippee
Spoke with Rowan in customer service…
Spoke with Rowan in customer service and he was quick to respond and helped us out. Great experience.
24 gennaio 2025
Non scritta su invito
Risposta di Tommee Tippee North America
Hello Austin,
Thank you for taking the time to leave a wonderful review on the service you have received.
We are thrilled to hear that you are satisfied with the customer service and that you found this to be a great experience. We are pleased that our agent was able to look in to your query and get this resolved with the most suitable resolution.
If you need further assistance, please do not hesitate to get back in touch as we are happy to help.
Wishing you all the best,
Tommee Tippee
Thanking Anna & Rowan for going above &…
Thanking Anna & Rowan for going above & beyond to help fix the problems I was having. Problem solved and enjoying my product again!
17 gennaio 2025
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Risposta di Tommee Tippee North America
Hi Morgan,
Thank you for your kind words. We’re thrilled to hear that Anna and Rowan went above and beyond to resolve the issues you were experiencing. It’s wonderful to know you’re back to enjoying your product again. If you ever need further assistance, don’t hesitate to reach out.
Best regards,
Tommee Tippee
Excellence
I appreciate the efficiency and kindness of the customer service team. Thank you for making my customer service experience a smooth one.
22 gennaio 2025
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Risposta di Tommee Tippee North America
Hi Erica,
Thank you so much for the review we are so glad that our team were able to assist and resolve this for you swiftly and smoothly.
We hope you have a lovely day
Kind Regards
Tommee Tippee
They are very helpful
They are very helpful! I sent an email requesting new parts and received a quick response and they were able to solve my problem. Great customer service!
22 gennaio 2025
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Ashley,
Thank you for your kind feedback. We are so pleased to hear that our team was able to assist you quickly and solve your problem. Providing great customer service is our priority, and we’re thrilled that we met your expectations.
Tommee Tippee
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