Tommee Tippee North America Recensioni 899

TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I reached out to tommee tippee for a “care package” for my 16MO, she is so obsessed with their glow in the dark pacifiers and she has to have 3 every night to sleep with. I have spent so much on these... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I spoke with Tayla And Izzy. They responded very quickly and was very understanding to my situation but due to my product in question not being stocked at their facility they could not provide me w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve always heard great things about this brand and I finally got to experience first hand how amazing this brand and their team is! I had some issues back to back with a couple sippy cups and lanre a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I requested some hoods for my bottles that I had lost. Within a short amount of time, Beverley got my information, ordered the hoods from the warehouse and is going to ship them to my home. Beverley t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per neonati
  2. Negozio di abbigliamento per neonati
  3. Negozio per bambini
  4. Produttore di beni di largo consumo
  5. Negozio di articoli per la maternità

Scritti dall'azienda

Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

899 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I reached out to tommee tippee for a…

I reached out to tommee tippee for a “care package” for my 16MO, she is so obsessed with their glow in the dark pacifiers and she has to have 3 every night to sleep with. I have spent so much on these paci’s and they gave us some for free! We love them, and will continue to keep purchasing from them as long as she is taking paci’s ❣️.

4 maggio 2026
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Risposta di Tommee Tippee North America

Hello Meghan.

Thank you for taking the time to leave your feedback.

We are so happy to hear how much your little ones loves the Glow in the dark pacifiers and our Parent care specialists have been able to send you out some more.

We truly value your custom.

If you require any further assistance in the future, please don't hesitate to reach out.

Warm wishes.
Tommee Tippee.

Valutata 5 stelle su 5

We had a part eaten by the puppy on a…

We had a part eaten by the puppy on a new cup and even tho replacement parts aren’t available they sent me a new cup.

27 aprile 2026
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Risposta di Tommee Tippee North America

Hi Chelsea,

Thank you so much for taking the time to leave this lovely review.

We are always so happy to hear that we have been able to help and make your day better.

We hope this new cup finds you well.

Best wishes,
Tommee Tippee

Valutata 5 stelle su 5

My experience was great

My experience was great. They were quick to answer. Had good help and communication with Andy and Nicholas.

27 aprile 2026
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Risposta di Tommee Tippee North America

Hi Jessica, 

Thank you for taking the time to leave some feedback. 

We're thrilled to see that you have rated us 5 stars and we are delighted to hear how satisfied you are with the service provided by our Parentcare Specialists. We're glad to hear your query was resolved efficiently and that you found this to be good communication and an overall great experience!

We hope you continue to love our products as much as we do!

Kind Regards, 
Tommee Tippee

Valutata 5 stelle su 5

Customer Service

Tayla, Debbie, and Jo were the most thoughtful and kindest workers I have met virtually. They were fast responding and even gave congratulations on my bundle of life, they need a raise!!!!

27 aprile 2026
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Risposta di Tommee Tippee North America

Hi Sa'Brae, 

Thank you for taking the time to leave a review. 

We're pleased to hear that your query was resolved swiftly and that you are content with the service our Parentcare Specialists have provided. We're overjoyed to hear that you have found us to be thoughtful and kind in supporting you and your little one. We could not be happier to hear how satisfied you are and we hope you continue to love our products. 

Wishing you all the best, 
Tommee Tippee

Valutata 5 stelle su 5

Hoods for bottles

I requested some hoods for my bottles that I had lost. Within a short amount of time, Beverley got my information, ordered the hoods from the warehouse and is going to ship them to my home. Beverley took care of me quickly and courteously. I will definitely recommend Tommie Tippee! Thank you!

27 aprile 2026
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Risposta di Tommee Tippee North America

Hello Leanne.

Thank you for taking the time to leave your feedback.

We are delighted to hear that Beverley was able to resolve your issue quickly and in a courteous manner.

We will certainly be passing your kind words on.

It is wonderful to hear that you would recommend our products.

If you require any further assistance in the future, please don't hesitate to reach out.

Warm wishes.
Tommee Tippee.

Valutata 5 stelle su 5

Nickolas G was an amazing help

Nickolas G was an amazing help, i really appreciate his support and willingness to help with a solution.

23 aprile 2026
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Risposta di Tommee Tippee North America

Hello Kenzie, 

Thank you so much for the amazing 5 star Trustpilot in relation to your recent experience with us.

We are so glad to hear that Nicholas was able to help you with everything that you needed, with willingness to offer support and was able to find a solution to issue.

This will be fed back to Nicholas who will be delighted with your review.

Warmest Regards.

Tommee Tippee.

Valutata 5 stelle su 5

I spoke with Tayla And Izzy

I spoke with Tayla And Izzy. They responded very quickly and was very understanding to my situation but due to my product in question not being stocked at their facility they could not provide me with what I specifically needed. However They went out of their way to gave me an alternative that will help me just as much.

I’ve been using tommee tippee for YEARS now’s and they’ve never let me down. Knowing they have great customer service behind the products speaks volumes.

22 aprile 2026
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Risposta di Tommee Tippee North America

Hi Jessica,

Thank you for taking time to leave your review.

We're always delighted to hear that our Parent-Care Specialists were able to help you resolve your issue in a quick and empathetic manner and leave you with such a great impression/

We will be sure to pass along your kind words to both Tayla and Izzy.

Please do not hesitate to get back in contact should you ever need any future assistance.

Warmest Wishes,

Tommee Tippee.

Valutata 5 stelle su 5

Kelly was amazing with assisting!

Kelly was amazing with assisting me with my questions, and went above and beyond to resolve my problem. Amazing assistance and product

21 aprile 2026
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Risposta di Tommee Tippee North America

Hello Brandon.

Thank you for taking the time to leave your feedback.

We are delighted to hear you received amazing assistance from our parentcare specialist Kelly, and she went above and beyond to help resolve your issue.

We will certainly be passing your kind words on.

If you require any further help, please don't hesitate to reach out.

Warm wishes.
Tommee Tippee.

Valutata 5 stelle su 5

Customer service help

I’ve always heard great things about this brand and I finally got to experience first hand how amazing this brand and their team is! I had some issues back to back with a couple sippy cups and lanre and Kelly were so very helpful and calm with me during our conversation about my sippy cups.

21 aprile 2026
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Risposta di Tommee Tippee North America

Hi Celeste, 

Thank you for taking the time to leave some feedback. 

We're thrilled to hear that you have had a wonderful and pleasant experience with our Parentcare Specialists and we are delighted to hear how satisfied you are with the service provided. We're pleased to hear you found us to be helpful and patient when assisting you with your query and we hope you continue to love our products as much as we do! 

Wishing you all the best, 
Tommee Tippee

Valutata 5 stelle su 5

Great product support

Amazing customer service and quick replies! Got my replacement sorted in about 10 minutes when i ordered on amazon.

20 aprile 2026
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Risposta di Tommee Tippee North America

Hi Ace, 

Thank you for taking the time to leave some feedback. 

We're thrilled to hear that your query was resolved swiftly and efficiently by our Parentcare Specialists and that a replacement is on the way! We're delighted to hear how satisfied you are with the service provided and we hope you continue to love our products as much as we do! 

We wish you all the best, 
Tommee Tippee

Valutata 5 stelle su 5

Wonderful customer service

Messaged them on Facebook to thank them for the amazing products they have and to personally invite them to my baby shower, Nicholas was awesome and got to send me a baby shower gift. Super thankful!

15 aprile 2026
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Risposta di Tommee Tippee North America

Hi Karla, 

Thank you for your feedback. 

We are delighted to hear that Nicholas assisted you with sending your out some gifts for your baby shower. 

We will pass your kind words on to him. 

We at Tommee Tippee would like to congratulate you on the up-and-coming arrival of your little one. We hope everything goes well for you. 

We hope you continue to use our products and services in the future. 

Best Wishes 
Tommee Tippee

Valutata 5 stelle su 5

Lanre and Kelly were great!

Lanre and Kelly were great!! Super helpful and showed great customer service and expertise. It makes me appreciate Tommee Tippee much more knowing that the company cares about the customers and the issues that may arise. Will recommend Tommee Tippee to my friends and family.

14 aprile 2026
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Risposta di Tommee Tippee North America

Hi Kacie,

Thank you for taking time to leave your review.

We're always delighted to hear our Parent-Care Specialists were able to help while providing the professional and empathetic service we strive for.

We will be sure to pass along your kind words to both Lanre and Kelly.

Please do not hesitate to get back in contact should you ever need any future assistance.

Warmest Wishes,

Tommee Tippee.

Valutata 5 stelle su 5

Active spout replacement parts

I reached out to them through their Facebook page about getting replacement valve parts for their active spout cups because that's the only cup my autistic child will drink from, and they said that they are currently out of stock of the valve replacement parts,so they offered to send me new cups for the inconvenience. Great company. All my kids used their sippy cups and bottles.

13 aprile 2026
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Risposta di Tommee Tippee North America

Hi Elyssa,

Thank you for taking time to leave your review.

We're always delighted to hear that our Parent-Care Specialists are able to help resolve this issue for you and leave you with such a great impression.

Please do not hesitate to get back in contact should you ever need any future assistance.

Warmest Wishes,

Tommee Tippee.

Valutata 5 stelle su 5

The Tommee Tippee Electric Pump has…

The Tommee Tippee Electric Pump has been the best for me on both of my pumping journeys with my children, and I needed to order replacement parts. I spoke with Kelly and she was wonderful, and helped me quickly.

10 aprile 2026
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Risposta di Tommee Tippee North America

Hi Chelsey,

Thank you for leaving a review of your experience with us.

It's amazing to hear how wonderful Kelly was in helping to order you some spare parts for your breast pump.

Best wishes,
Tommee Tippee

Valutata 5 stelle su 5

Quick help

I just got my second Natural Start bottle kit, and it was missing the largest bottle. I spoke with Honorine, who was kind, efficient, and professional.
After our phone conversation, she send me an email right away, and our conversation was fast and smooth.
She is an excellent customer service representative in her efficiency, her tone, and her attention to details and to the customer.

A great thank you!!

9 aprile 2026
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Risposta di Tommee Tippee North America

Hi Gerry, 

Thank you for taking the time to leave some feedback on your experience. 

We are thrilled that our Parentcare Specialist was kind and efficient in resolving your query today. We are delighted to hear how satisfied you are with the service you have received and we're pleased that your interaction was excellent. We could not be happier to hear that this was quick and smooth from start to finish. 

Should you need any further assistance, we are always happy to help! 

Wishing you all the best, 
Tommee Tippee

Valutata 5 stelle su 5

Kelly was amazing

Kelly was amazing, she helped with everything I needed in a timely matter. Will definitely stick with Tommee Tippee !

6 aprile 2026
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Risposta di Tommee Tippee North America

Hello Sierra.

Thank you for taking the time to leave your feedback.

We are delighted to hear that Kelly was able to help resolve your issue and this was done in a timely manner.

We will make sure to pass your kind words on.

We truly appreciate your loyalty and custom.

Warm wishes.
Tommee Tippee.

Valutata 5 stelle su 5

Easy!!

Easy!!! I was able to create a support ticket within 2 minutes.

2 aprile 2026
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Risposta di Tommee Tippee North America

Hi Helen,

Thank you for taking the time to leave some feedback!

We are delighted to hear that you have rated us 5 stars on Trustpilot and that you had an easy experience getting in contact. 

Your kind words have really touched us here at Tommee Tippee and we hope to continue providing assistance any way we can. If you need any further assistance in the future, please let us know. 

Warm Wishes, 

Tommee Tippee

Valutata 5 stelle su 5

Lanre helped me with product support…

Lanre helped me with product support after I lost all the valves for my sport cups. Thankful for such great assistance!

1 aprile 2026
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Risposta di Tommee Tippee North America

Thank you so much for your kind feedback. I’m really glad Lanre was able to assist you.
I’ll be sure to pass your lovely comments on, it will mean a lot. We truly appreciate you taking the time to share your experience 😊

Tommee Tippee

Valutata 5 stelle su 5

Great customer service and products!

I contacted customer service for an issue that I was having with my broken bottle warmer. Sophie and Jude provided excellent customer service and made an exception for me. Appreciate this so much. Love all of your products!

31 marzo 2026
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Risposta di Tommee Tippee North America

Hi Chelsea,

Thank you so much for your review! 

It's great to hear that our Parent Care Specilist Team were able to assist in getting your issue resolved, and we thank you for getting in touch. We have made sure to pass over your kind words to Sophie and Jude. 

We hope you continue to enjoy our products and if you need any assistance in the future, let us know and we'll be happy to help. 

Warmest regards, 

Tommee Tippee

Valutata 5 stelle su 5

Chatted with Nicholas G

Chatted with Nicholas G. and he was so kind, patient, and thankful! Thank you so much!

30 marzo 2026
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Risposta di Tommee Tippee North America

Hi Janeth,

Thank you for taking time to leave your review. 

We're always delighted to hear that our Parent-Care Specialists were able to help resolve your issue and provide the kind of service we strive for.

We will be sure to pass along your kind words to Nicholas.

Please do not hesitate to get back in contact should you ever need any future assistance.

Warmest Wishes,

Tommee Tippee

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