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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We got their Wander Grand picnic mat this year and it's been so useful to bring to our kiddo's sports games. We have three kids in baseball and soccer as well as a one year old and having a safe place... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We bought the Toddlekind mat for our living room and it’s honestly one of the best purchases we’ve made since having our baby. It looks beautiful in the space and doesn’t feel like a typical... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently ordered from toddlekind after seeing their mats at a friend’s house—I honestly didn’t know puzzle mats could be this high quality. They fit together seamlessly, and one of my biggest c... Leggi di più

Valutata 1 stelle su 5

Terrible product as well as terrible product support. I ordered the product about 8 months ago, and it is already starting to peel, wear and tear apart. I would highly recommend going with another c... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per neonati

Scritti dall'azienda

TK is driven by a belief that childhood should be cherished and playtime should be fun - without having to compromise on interior design.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

257 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Toddlekind Tumbling Mat is officially a…

Toddlekind Tumbling Mat is officially a hit! It’s the perfect blend of 'chic home decor' and 'gymnastics center.' It’s so awesome to have a dedicated, extra-cushioned spot for all the rolling and crawling that doesn't ruin the look of the room. 10/10 recommend adding this to your setup!

22 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Beautiful gift

They offer sales through out the month and I took advantage of it and now available in store at target !
Baby mats of Neutral colors are so beautiful and non toxic is the best part!

31 marzo 2026
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Valutata 1 stelle su 5

Here we are two years later and +400…

Here we are two years later and +400 dollars with peeling tiles

7 agosto 2025
Non scritta su invito
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Risposta di Toddlekind

Hi Paula,

Thank you for your feedback. We’re sorry to hear about your experience with your tiles.

We’d like to look into this and help find a solution. We offer a warranty for damaged tiles, but we’re currently unable to locate an order under your name, and no order number was included with this review.

Please contact us at: hello@toddlekind.com with your order number, purchase details, and photos of the issue, so our team has the information needed to assist you.

Kind regards,
The Toddlekind Team

Valutata 5 stelle su 5

Excited for quality mats despite promo confusion

I recently ordered from toddlekind after seeing their mats at a friend’s house—I honestly didn’t know puzzle mats could be this high quality. They fit together seamlessly, and one of my biggest concerns with babies and dogs (dog hair getting trapped between pieces) seems much less of an issue because these are so well sealed.

I took advantage of their “spend $200, get a $50 gift card” promotion, but didn’t receive the gift card after my purchase. It turns out I had also used a 10% discount code, and the promotions don’t stack. I wasn’t aware of that at the time, so I reached out to customer care for clarification.

Their team responded quickly and clearly explained the situation, which I really appreciated. Overall, I’m happy with the customer service experience and excited to receive and start using the mats!

5 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Such a fantastic playmat!

Such a fantastic playmat! It has been a great addition to our home. The quality is excellent. It is soft, supportive and perfect for safe playtime. The design is stylish which is a big plus. Would definitely buy again!

2 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolutely love this tumble mat

Absolutely love this tumble mat! My 13-month-old is non-stop on the go and this mat has been perfect for him. The quality is outstanding, thick, sturdy, and so well made. It gives me peace of mind knowing he has a soft landing, at least a 100 times a day lol. Highly recommend to any parent of an active little one!

5 marzo 2026
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Risposta di Toddlekind

Thank you so much for your kind words — we love hearing this! So glad the mat is keeping up with your little one and providing that extra peace of mind. We truly appreciate your support!

Valutata 5 stelle su 5

Great products and great customer…

Great products and great customer service! Jes was super helpful when I reached out for assistance! I purchased a wander mat through the Target promotion and received a prompt response from Jes about all the details to receive the promo.

24 marzo 2026
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Risposta di Toddlekind

Thank you so much for your kind words and for supporting us during our Target launch — it means a lot! We’re so glad Jes was able to help and that you had a great experience.

Valutata 5 stelle su 5

So Practical

We got their Wander Grand picnic mat this year and it's been so useful to bring to our kiddo's sports games. We have three kids in baseball and soccer as well as a one year old and having a safe place for the one year old to keep himself occupied out at the fields has been huge. We just keep it in the car and I'm sure we'll be using it all summer!

30 marzo 2026
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Risposta di Toddlekind

Thank you so much for sharing this — we love hearing how the Wander Grand is part of your family’s busy days! Wishing you many more fun (and comfortable) moments at the fields this season.

Valutata 5 stelle su 5

Quality product, great service

We bought the Toddlekind mat for our living room and it’s honestly one of the best purchases we’ve made since having our baby.

It looks beautiful in the space and doesn’t feel like a typical “kids” product, which was really important to us. At the same time, it’s soft, supportive, and gives us peace of mind when our little one is playing or learning to crawl.

Cleaning is incredibly easy, which makes a big difference day to day.

I also have to mention the customer service — we had a small question about our order and the team was quick, kind, and genuinely helpful, which is rare these days.

Overall, it’s a perfect balance of design and function. Would absolutely recommend to anyone looking for a high-quality play mat.

30 marzo 2026
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Risposta di Toddlekind

Thank you so much for your kind words and for supporting Toddlekind. We hope you and your little one continue to enjoy your playmat!

Valutata 1 stelle su 5

Terrible product as well as terrible service

Terrible product as well as terrible product support. I ordered the product about 8 months ago, and it is already starting to peel, wear and tear apart. I would highly recommend going with another company. When I brought this issue to the company's attention with photos and proof- they did absolutely nothing about it.

Mind you, I only have one child who is nine months old playing on these playmats- so, it is not like I have a ton of kids running around on the mats.

10 marzo 2026
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Risposta di Toddlekind

Hi Anthony,
Thank you for your feedback — we take product quality and customer experience very seriously, so I wanted to follow up here.
We’ve carefully reviewed our records and, based on the information provided, we’re only able to locate an order placed in March 2026, which does not align with the timeline mentioned in your review. Additionally, we’re unable to find any prior communication regarding product concerns beyond a delivery inquiry.
It’s possible there may be some confusion with another brand, but we’d genuinely like to help clarify and make this right if there’s been any issue with a Toddlekind product.
Please feel free to reach out to us directly at hello@toddlekind.com with your order details and photos, and we’ll personally look into this for you.
We stand behind the quality of our products and are always committed to resolving any concerns with care.
Best,
Toddlekind Team

Valutata 1 stelle su 5

NO CUSTOMER SERVICE

We just purchased 30 tiles and due to strange wall shape need one more yet they cannot figure out how to sell us one more tile

2 marzo 2026
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Risposta di Toddlekind

Hi Brian,
Thank you for sharing your feedback. As clearly stated on our product pages and in our FAQs, Toddlekind tiles are only sold in full sets, and we cannot sell individual pieces. We understand it can be frustrating when a project requires just one more tile, but breaking apart a sealed package would leave unsellable inventory. We remain committed to helping customers within the scope of our products and appreciate your understanding of this policy.

Valutata 5 stelle su 5

Very good product quality and the…

Very good product quality and the service very high level.

2 marzo 2026
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Risposta di Toddlekind

Hi Nadia, thanks so much for your kind words and choosing to shop with us! We appreciate your support!
Best,
Toddlekind Customer Service Team

Valutata 3 stelle su 5

Mat peels, but finally did get a refund


Mats edges pealed despite proper use.
They say have a warranty.. told us had sent us replacement.. months later not arrived.. but ceo finally did help and gave us a refund .

17 febbraio 2026
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Risposta di Toddlekind

Hello Minaal,
Thank you for sharing your feedback. We understand your concern regarding the delay with your warranty replacement and appreciate the opportunity to address this.
A replacement was arranged following your claim, however delivery has not completed as expected. We have been reviewing the shipment status and are continuing to work directly with you to bring this matter to a resolution as quickly as possible.
Please respond to our most recent message so we can finalise next steps without further delay. Our priority is to ensure an appropriate outcome for you.
Kind regards,
Toddlekind

Valutata 5 stelle su 5

Great Customer Service and Warranty

I bought one on their puzzle mats for my toddler, and it has been a great way to combine atheistic with the safety of the foam mat. They are easy to clean and look nice. After 5 months, some of the pieces started to peel, but the company sent me a replacement under warranty without any fuss. Their customer support was quick to respond and provide me with options to fix my problem. Highly recommend

6 febbraio 2026
Non scritta su invito
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Risposta di Toddlekind

Hi Matthew, thank you for your kind words. We hope you enjoy your playmat!

Valutata 5 stelle su 5

Great customer service

Great customer service. A couple of my tiles started peeling of after a bit more than a year of use. I reached out to customer service and they were still covered by warranty. Jes, made sure to send me the new replacement tiles as soon as possible! I was so happy that this was solved so easily and fast.

9 gennaio 2026
Non scritta su invito
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Risposta di Toddlekind

Hi Olivett, thank you for the feedback and I'm happy to hear the issue was resolved quickly. We hope you enjoy your playmat!
-Toddlekind Customer Service Team

Valutata 1 stelle su 5

low quality mat and post-purchase service. Returns & Warranty are a joke!

It doesn't accept returns easily, you cannot even open the product to see the quality of the mat otherwise you cannot return. The quality is pretty bad, it peel easily which is dangerous for kids using it - I'm afraid my baby would swallow it - warranty is full of insane rules that is almost expected that you can only ask to get the warranty if you never used the product - plus, is pretty expensive for this low level service.
I do not recommend it.

23 gennaio 2026
Non scritta su invito
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Risposta di Toddlekind

Hi Elisa,
Thank you for sharing your feedback. We take product safety and customer experience extremely seriously, especially for families with young children.
We would like to clarify that Toddlekind offers a 2-year warranty on our mats, and any verified quality concerns are eligible for replacement. Our customer care team is always happy to assist and does not require products to be unused in order to assess warranty claims.
At this time, we’re unable to locate a customer record under the name Elisa or a related order in our system. We previously requested additional details so we could investigate and help resolve this, but unfortunately did not receive a response.
We would genuinely welcome the opportunity to look into this further. If you can contact us directly at hello@toddlekind.com with your order details, our team will be happy to assist.
Kind regards,
Toddlekind Customer Care

Valutata 5 stelle su 5

Very responsive and helpful!

Jes was very responsive and helpful! I already received my replacement!

8 gennaio 2026
Non scritta su invito
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Risposta di Toddlekind

Hi Zoe, thanks so much for the positive feedback! We hope you enjoy your playmat!
-Toddlekind Customer Service Team

Valutata 5 stelle su 5

Recommend!

Second order was shipped quickly and arrived just in time for the holidays. One tile had a dent and customer service took care of it quickly and sent a replacement tile out. Definitely recommend this company. Customer service is top notch and rare to find these days.

2 gennaio 2026
Non scritta su invito
Logo di Toddlekind

Risposta di Toddlekind

Hi Jenny,
Thanks so much for sharing and we appreciate your positive feedback! Enjoy your playmat!
- Toddlekind Customer Service Team

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