My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Leggi di più
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The service i recieved was fantastic. The whole process from reporting my repair to i being sent, repaired and recieved back was less than a week. I recieved updates of the status of repair ans whe... Leggi di più
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Really happy with the service from TMT First. My Samsung Flip phone was repaired in no time and came back working perfectly. Smooth process and great communication throughout. Highly recommend.
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Sent back first time and it was not repaired, it then took contacting samsung 8 times and 4 hours to get them to accept a return to repair the watch because basically because the first engineer claime... Leggi di più
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We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Regno Unito
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I am extremely satisfied with the entire service from start to finish regarding my S25 Ultra repair. The collection and return process was smooth, professional, and very convenient, which made the whole experience stress-free.
The repair itself was absolutely exquisite — my phone came back looking and functioning perfectly. You can really tell the work was done with care and high attention to detail. Communication throughout the process was also excellent, and everything was handled efficiently and professionally.
Truly one of the best repair service experiences I’ve had. Highly recommended, and thank you again to the whole team for the outstanding service!

Risposta di TMT First
Smooth process, collection repair returned while been informed all the time.

Risposta di TMT First
Very easy to talk to, helpful, informative. Kept updated about the repair, collected and returned quickly.

Risposta di TMT First
Great communication and service. Samsung ring came back like new and perfectly packaged. Quick turnaround and kept updated regularly throughout the process

Risposta di TMT First
Repair of my samsung bud 3pro was timely. Earbuds was replaced and sent back seamlessly. Proper communication via email was maintained by the company all through the period of repair and return.

Risposta di TMT First
I’m very happy with the mobile repair service and the fast delivery.
I would love to give double 5-star ratings for everything.
Thank you once again for the excellent service

Risposta di TMT First
Found a fault but due to a delay caused by the courier taking the item to the wrong hub/ having to locate, they replaced the item rather than taking longer to fix.

Risposta di TMT First
Good service and good communication, can you ask for more

Risposta di TMT First
Quick turnaround with repair and satisfied with results ,thank you

Risposta di TMT First
Effortless on my part 100% information from start to finish now higher honour I could give

Risposta di TMT First
Quick, amazing work. I will recommend it to whoever needs it. I've got my repaired phone back in less than 4 days. Thank you so much, I'm more than happy for your service 💛

Risposta di TMT First
The collection, fix and delivery back to me was phenomenally quick.
My phone is now working perfectly and I hope it continues like this.
In any case, with TMT available to fix I don't have any worries !!

Risposta di TMT First
It's still not working wont charge or play sound

Risposta di TMT First
Sent my phone in A1 condition I have photos time and location stamped upon placing in the packaging no marks or scratches on the phone phone arrived 3 days later damaged large scratches a dint in the screen I asked for proof the packing arrived in good condition the evidence was refused to be sent to me
facts are phone left in perfect condition I took photos to protect myself my evidence was dismissed a £800 repair bill was created 3 weeks later my phone came back not repaired in a worst state then I sent it in Samsung wont support im not going to have to raise a Ombudsman case and take legal advise
do not sent your phone to this repair centre look at all the horror stories well documented online im not the first and wont be the last absolute Criminals
The service is poor to say the least make sure to take photos of your devise to protect yourself

Risposta di TMT First
Phone was repaired and back to me within a week, good communication at each step of the way.

Risposta di TMT First
Great customer service. I was guided through the entire process and provided with clear, easy-to-follow instructions. They even arranged for my phone to be collected from my workplace, which was incredibly convenient.
Just a few days later, the device was repaired and returned to me in perfect condition.
Excellent service — thank you!

Risposta di TMT First
Fast and efficient repair. I was kept informed throughout the entire process from picking up my device and returning it to me. Prices are shown on website so you know how much your repair will probably cost. Start to finish was 5 days. I would use them again

Risposta di TMT First
Avoid this company at all cost . They Had my phone for over a week to now say they cant replace the screen protector because its a scratch on the oled screen and quoted £390 odd 🤣🤣 samsung is currently investigating this scam they pulling of .
But hear me out ,the screen scratch is on the oled screen but NOT ON THE SCREEN PROTECTOR make that make sense guys . Don't let them scam you , im currently taking this through small claims court

Risposta di TMT First
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