TMT First Recensioni 2758

TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The service i recieved was fantastic. The whole process from reporting my repair to i being sent, repaired and recieved back was less than a week. I recieved updates of the status of repair ans whe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really happy with the service from TMT First. My Samsung Flip phone was repaired in no time and came back working perfectly. Smooth process and great communication throughout. Highly recommend.

L'azienda ha risposto

Valutata 1 stelle su 5

Sent back first time and it was not repaired, it then took contacting samsung 8 times and 4 hours to get them to accept a return to repair the watch because basically because the first engineer claime... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di riparazione telefoni

Informazioni fornite da varie fonti esterne

We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I am extremely satisfied with the…

I am extremely satisfied with the entire service from start to finish regarding my S25 Ultra repair. The collection and return process was smooth, professional, and very convenient, which made the whole experience stress-free.

The repair itself was absolutely exquisite — my phone came back looking and functioning perfectly. You can really tell the work was done with care and high attention to detail. Communication throughout the process was also excellent, and everything was handled efficiently and professionally.

Truly one of the best repair service experiences I’ve had. Highly recommended, and thank you again to the whole team for the outstanding service!

7 maggio 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there, Cryz.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

Smooth process

Smooth process, collection repair returned while been informed all the time.

27 aprile 2026
Logo di TMT First

Risposta di TMT First

Hi there, Col.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

Very easy to talk to

Very easy to talk to, helpful, informative. Kept updated about the repair, collected and returned quickly.

1 maggio 2026
Logo di TMT First

Risposta di TMT First

Hi there, Heather.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

Great communication and service

Great communication and service. Samsung ring came back like new and perfectly packaged. Quick turnaround and kept updated regularly throughout the process

7 maggio 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there, Sarah.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

Repair of my samsung bud 3pro was… lovely

Repair of my samsung bud 3pro was timely. Earbuds was replaced and sent back seamlessly. Proper communication via email was maintained by the company all through the period of repair and return.

1 maggio 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there, Michael.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

job done

fast, reliable and most important job done

4 maggio 2026
Logo di TMT First

Risposta di TMT First

Hi there, Aivaras.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

I’m very happy with the mobile repair…

I’m very happy with the mobile repair service and the fast delivery.
I would love to give double 5-star ratings for everything.

Thank you once again for the excellent service

8 maggio 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there, Sachin.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

Found a fault but due to a delay caused…

Found a fault but due to a delay caused by the courier taking the item to the wrong hub/ having to locate, they replaced the item rather than taking longer to fix.

7 maggio 2026
Logo di TMT First

Risposta di TMT First

Hi there, Rachel.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

Good service and good communication

Good service and good communication, can you ask for more

30 aprile 2026
Logo di TMT First

Risposta di TMT First

Hi there, Steven.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us here at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

Best costumer service 👌

Best costumer service 👌

26 aprile 2026
Logo di TMT First

Risposta di TMT First

Hi there, Rares.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience here with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

Effortless on my part 100% information…

Effortless on my part 100% information from start to finish now higher honour I could give

1 maggio 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there, Michael.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

Phone repair

Quick, amazing work. I will recommend it to whoever needs it. I've got my repaired phone back in less than 4 days. Thank you so much, I'm more than happy for your service 💛

28 aprile 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there, Ewa.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

Smooth Operation

The collection, fix and delivery back to me was phenomenally quick.
My phone is now working perfectly and I hope it continues like this.
In any case, with TMT available to fix I don't have any worries !!

29 aprile 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there, Ivan.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Valutata 1 stelle su 5

It's still not working

It's still not working wont charge or play sound

2 maggio 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there, Jess.

Thank you for leaving feedback.

Can you please provide your service order number that begins with 42?

Once we have this, we can help and advise further.

Kind regards
Owen

Valutata 1 stelle su 5

Sent my phone in A1 condition I have…

Sent my phone in A1 condition I have photos time and location stamped upon placing in the packaging no marks or scratches on the phone phone arrived 3 days later damaged large scratches a dint in the screen I asked for proof the packing arrived in good condition the evidence was refused to be sent to me
facts are phone left in perfect condition I took photos to protect myself my evidence was dismissed a £800 repair bill was created 3 weeks later my phone came back not repaired in a worst state then I sent it in Samsung wont support im not going to have to raise a Ombudsman case and take legal advise

do not sent your phone to this repair centre look at all the horror stories well documented online im not the first and wont be the last absolute Criminals

The service is poor to say the least make sure to take photos of your devise to protect yourself

1 aprile 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there, Kev.

Thank you for leaving feedback.

Can you please provide your service order number that begins with 42?

Once we have this, we can help and advise further.

Kind regards
Owen

Valutata 5 stelle su 5

Phone was repaired and back to me…

Phone was repaired and back to me within a week, good communication at each step of the way.

28 aprile 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there, Emma.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

Great customer service

Great customer service. I was guided through the entire process and provided with clear, easy-to-follow instructions. They even arranged for my phone to be collected from my workplace, which was incredibly convenient.

Just a few days later, the device was repaired and returned to me in perfect condition.

Excellent service — thank you!

1 maggio 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there,Sian.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Valutata 5 stelle su 5

Fast and efficient repair

Fast and efficient repair. I was kept informed throughout the entire process from picking up my device and returning it to me. Prices are shown on website so you know how much your repair will probably cost. Start to finish was 5 days. I would use them again

28 aprile 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there, Tracy.

Thank you for leaving feedback.

We are thrilled to hear that you had a great experience with us at TMT First.

Kind regards
Owen

Valutata 1 stelle su 5

Avoid this company at all cost

Avoid this company at all cost . They Had my phone for over a week to now say they cant replace the screen protector because its a scratch on the oled screen and quoted £390 odd 🤣🤣 samsung is currently investigating this scam they pulling of .

But hear me out ,the screen scratch is on the oled screen but NOT ON THE SCREEN PROTECTOR make that make sense guys . Don't let them scam you , im currently taking this through small claims court

1 maggio 2026
Non scritta su invito
Logo di TMT First

Risposta di TMT First

Hi there, Robbie.

Thank you for leaving feedback.

We are sorry to hear that you are not happy with the engineers inspection carried out against your device.

Please be advised that as your device shows signs of external damage this would not be covered by the warranty set in place by Samsung.

Kind regards
Owen

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più