My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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The service i recieved was fantastic. The whole process from reporting my repair to i being sent, repaired and recieved back was less than a week. I recieved updates of the status of repair ans whe... Leggi di più
L'azienda ha risposto
Really happy with the service from TMT First. My Samsung Flip phone was repaired in no time and came back working perfectly. Smooth process and great communication throughout. Highly recommend.
L'azienda ha risposto
Sent back first time and it was not repaired, it then took contacting samsung 8 times and 4 hours to get them to accept a return to repair the watch because basically because the first engineer claime... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Informazioni di contatto
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Regno Unito
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Eccellente
3K recensioni
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Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
TMT support
My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then guided me to TMT who repaired my phone through my warranty instead. No hassle, process was picked up and returned within 5 working days. Phone is brand new - Galaxy Z Fold 6👍🏼
18 maggio 2026
Risposta di TMT First
Hi there, Davies.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great service
Great service, repaired my phone quickky. My phone was returned to me within 1 week. I would definately used them again.
Thank you so much
14 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Miss Dee.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great service
Great service, great communication, a great experience
11 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Neil.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Sent my phone back under gaurantee as…
Sent my phone back under gaurantee as it had a sensor error when trying to charge. The repair has been turned around in less than a week. Returned to me very well pack too. Many thanks to everyone envolved.
15 maggio 2026
Risposta di TMT First
Hi there, Shane.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Good company
Good company, between receiving my damaged phone, fixing it and sending it back to me was only 3 to 4 days. Phone fixed perfectly
27 aprile 2026
Non scritta su invito
Risposta di TMT First
Hi there, Kylie.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
fast service and great work thank you
10 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Muhammad.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Good comunication and delivery service
14 maggio 2026
Risposta di TMT First
Hi there, Corinne.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Risposta di TMT First
Hi there, Chris.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
A very quick response to my repair and…
A very quick response to my repair and my ear buds were returned a few days after being collected. Excellent service
13 maggio 2026
Risposta di TMT First
Hi there, Mr Yates.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
I got my phone fix paid £200 and a week…
I got my phone fix paid £200 and a week later dead pixels appeared again and when asked to fixed it they quoted £200 again. No dropping or damage to the phone just appeared again.
14 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Prudent.
Thank you for leaving feedback.
When reviewing your order it shows that the dead pixels on your screen were caused by impact puncture marks meaning the device would not be covered by the warranty.
I can see you requested the inspection to not go ahead and since, the device has now been returned unrepaired as requested.
Kind regards
Owen
Repair was quick
Repair was quick, informative and they did a whole system check list for my phone to boot.
Thanks Much!
14 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Rory.
Thank you for leaving feedback.
We are thrilled to hear that you had a great expierence here with us at TMT First.
Kind regards
Owen
Delighted with the service.
Efficient collection and return.
Excellent repair - great to see my watch working again.
13 maggio 2026
Risposta di TMT First
Hi there, Bennett.
Thank you for leaving feedback.
We are thrilled to hear that you had a great expierence here with us at TMT First.
Kind regards
Owen
Great repair service
Great repair service. Pretty much hassle free.
9 maggio 2026
Non scritta su invito
Risposta di TMT First
HI there, Ali.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great service
Great service ! I sent a pair of galaxy buds 3 pro for repair and my experience was great from the start to finish . After I sent them I received a call from their customer service to confirm that they had received them and after that I received another one in which they updated me with the outcome of the service in which they said that they replaced them free of charge. 5 out of 5 stars ! Thank you !
6 maggio 2026
Non scritta su invito
Risposta di TMT First
HI there, Sempastiano.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Perfect!
Very quick service & was kept fully updated throughout.
Product has come back very well packaged & works perfectly.
Thank you very much!
7 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi Tom.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
Risposta di TMT First
Hi Femi.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
So quick exellent service
10 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi Emi.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
Risposta di TMT First
Hi Anonymous.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
The Company kept me advised of progress…
The Company kept me advised of progress at all times by phone call, text and email.
I would happily recommend them to anyone
12 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi Sandra.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
Risposta di TMT First
Hi there, D Curran.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
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