My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The service i recieved was fantastic. The whole process from reporting my repair to i being sent, repaired and recieved back was less than a week. I recieved updates of the status of repair ans whe... Leggi di più
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Really happy with the service from TMT First. My Samsung Flip phone was repaired in no time and came back working perfectly. Smooth process and great communication throughout. Highly recommend.
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Sent back first time and it was not repaired, it then took contacting samsung 8 times and 4 hours to get them to accept a return to repair the watch because basically because the first engineer claime... Leggi di più
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Informazioni di contatto
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Regno Unito
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Eccellente
3K recensioni
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Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Le persone hanno visualizzato anche
Fast and efficient repair service
Fast and efficient repair service, collected & repaired over the bank Holiday, very professional service, my phone is everything to me, so wasn't without it for to long, phone came back with no signs of repair, looked like new, as it did when collected Thankyou, keep up the good work.👍🏻
28 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Darren.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us there at TMT First.
Kind regards
Owen
Sent back first time and it was not…
Sent back first time and it was not repaired, it then took contacting samsung 8 times and 4 hours to get them to accept a return to repair the watch because basically because the first engineer claimed it was not faulty I am a liar. Now it's been returned and the battery replaced it works great but this should have happened on the first time it was sent back.
19 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Rick.
Thank you for leaving feedback.
Can you please provide your service order number that begins with 42?
Once we have this, we can help and advise further.
Kind regards
Owen
Excellent service
I had my Galaxy Buds 3 Pro sent for repair after the left mic failed. Service team was very supportive and eager to solve the problem fast. I was sent replacement buds as that was deemed the quickest solution. Very pleased with the service.
19 maggio 2026
Risposta di TMT First
Hi there, George.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
My phone was well taken of and the…
My phone was well taken of and the diagonìst report was provied.
24 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Anthony.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Highly recommended
Really happy with the service from TMT First. My Samsung Flip phone was repaired in no time and came back working perfectly. Smooth process and great communication throughout. Highly recommend.
25 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Sijan.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Repair was quick
Repair was quick, the repair was good value compared with other locations, what more can I say 5 stars!
20 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Mike.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Smooth and straightforward repair.
Smooth and straightforward repair.
Would be useful to have somewhere to track what's going on.
DPD are rubbish though
21 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Katy.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
OwenHi there, Steve.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Quick turn around
Quick turn around. But not sure about the warranty now for the replaced device.
22 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Shiva.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Excellent repair of my phone
Excellent repair of my phone. Quick and prompt service.
21 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Tyson.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
The repair you done hasn't worked
The repair you done hasn't worked. The battery still doesn't last a day.
Yes I have restored everything back to how it was, (Reply 26/05/2026)
8 maggio 2026
Risposta di TMT First
Hi there, Stuart.
Thank you for leaving feedback.
We are sorry to hear this, have you restored any personal data back onto the watch? We can see the battery was replaced with a new one and passed all the final checks.
Kind regards
Owen
Excellent work and quick service
Excellent work and quick service
21 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, M.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
The phone you guys claiamd to have…
The phone you guys claiamd to have repaired has developed another issue. The front screen gum has removed. I don't why Samsung is doing this. Such an expensive phone. I've been managing the phone since.
This is the service number. 4293635711
8 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Abiodun.
Thank you for leaving feedback.
Can you please provide your service order number that begins with 42?
Once we have this, we can help and advise further.
Kind regards
Owen
Speedy process
Quick pick-up, replaced my earbuds with a different refurbished pair to speed up the waiting process.
18 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Yas.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Was told by samsung would be repaired…
Was told by samsung would be repaired for free as was faulty after the first repair a year prior. I did send emails straight away but couldn't be bothered with the hassle of sending it back in. I kept it for a year. Then 1 day after taking phone off charge screen just died. Samsung reassured me it would be repaired free but when I sent it in I ended up paying another £300 odd for the repair
29 marzo 2026
Non scritta su invito
Risposta di TMT First
Hi there, Kenneth.
Thank you for leaving feedback.
Can you please provide your service order number that begins with 42? Once we have this, we can help and advise further.
Kind regards
Owen
They repaired my samsung flip 7 screen
They repaired my samsung flip 7 screen. Phone picked up from my house and redelivered within a week. Excellent repair, phone looks like new. Thanks!
13 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Simon.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Risposta di TMT First
Hi there, Sola.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Phone was repaired quickly and now like…
Phone was repaired quickly and now like new
8 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Steve.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Risposta di TMT First
Hi there, Michael.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Amazing support
Amazing support. My ear buds were replaced and sent the very next day. Thank you Samsung.
16 maggio 2026
Non scritta su invito
Risposta di TMT First
Hi there, Korkor.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Brilliant sevice
Professioal experince, great keeping updated, best of all polite and helpful, Even a follow up call to check everything was okay.
Excellent
12 maggio 2026
Risposta di TMT First
Hi there, Graham.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
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