I order cases of MAMO but only received 6 out of the 10. The difference was suppose to be refunded to me back in Aug. It is now Oct and I have not received my refund. I would email them every week and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Quick Delivery and Fair Prices Easy-to-navigate website that has most new cards. I ordered and got exactly what I expected and more! I was building Rescue-ace and got a free Starlight Quick Attacke... Leggi di più
Placed order on 01/21, order has been on “Shipment information received” since 02/02 after I reached out and they said order would ship out. UPDATE: Store reached out and went above and beyond to... Leggi di più
L'azienda ha risposto
I have used Tierzero many, many times throughout the years. As a collector, player and re-seller they have always done a fantastic job of quick dispatch, quick delivery and great prices. I have never... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Trading Cards, Board Games, Accessories and everything in between. We take pride in offering the latest products, the best prices and most importantly, outstanding customer satisfaction.
Informazioni di contatto
Horizon House, SG76NG, Baldock, Regno Unito
- sales@tierzerogames.com
- tierzerogames.com
3,9
Molto buono
120 recensioni
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Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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I didn’t receive all my items in my…
I didn’t receive all my items in my order, i was missing 2 cards, so hopefully they reach back out and resend them back
25 luglio 2024
Risposta di Tier Zero Games
Hi Omar, i believe you have now recieved an email to resolve this for you
Always shipping fast and great customer…
Always shipping fast and great customer service. I have been buying for a couple of years already and I am very happy with the store. I would love price updates and restocks to happen more often with the actual market trends but overall it has been an excellent experience!
24 luglio 2024
Great work, quick delivery
17 luglio 2024
Great service and super helpful when i…
Great service and super helpful when i needed help
17 luglio 2024
Great Customer Service and purchasing…
Great Customer Service and purchasing experience
17 luglio 2024
Great prices, fast postage, fantastic service.
I was looking for various individual YuGiOh cards & after pricing them up on eBay I found the Tier Zero site & the prices were FAR better. I was nervous because I hadn’t heard of Tier Zero before & they didn’t have many reviews but for the price difference I figured I would take a chance.
I placed an order very late Thursday night (the free postage was very appreciated), I got an email 9am Friday morning saying my order had dispatched & the cards all arrived in perfect condition Saturday morning. I was so hugely impressed I had to come and leave this review.
The next time I need cards I will be going to their site first & I would absolutely recommend to anyone looking for YuGiOh cards, it was a fantastic experience.
3 agosto 2023
Non scritta su invito
Very poor customer service. Even worse delivery and communication.
Very poor customer service.
Have tried to pre-order cases of structure decks and they always come atleast a week late if not later or not at all.
The guys have poor refund policies that goes against the law and I have even seen some decks in the facebook group come all stuck together and they refused to refund it.
Also they never send emails about dispatch or anything of the sort so you are left to guess in the dark or have to be proactive and ask them for a useless basic reply that does not solve any issues.
100% would recommend you avoid if you can!
Not tierzero trying to gaslight me telling me shipping details would be sent to me and its in my junk or spam as if i havent checked 😂😂😂 literally have to go ask before anything is solved.
7 dicembre 2022
Non scritta su invito
Risposta di Tier Zero Games
Hi Chung,
I’m sorry you feel this way we’ve requested more information regarding this so we can try and make things right for you and we don’t currently have a customer with your name.
However a couple of points I can address that aren’t case specific, decks that have come unstuck is a quality control issue from the manufacturer ( Konami in this case) but we wouldn’t refuse to replace these and definitely haven’t had any requests regarding this. As for dispatch emails I am sorry you haven’t received these but they are sent automatically through our website so these definitely would have gone out and maybe to your junk folder.
As for Pre-Orders arriving on time this is of course location dependant as we are in the U.K. and are not allowed to ship before the day of product release and also the shipment method selected, as with a lot of U.K. businesses right now Royal Mail strikes are having a major impact with items taking completely unpredictable amount of times to arrive with customers.
Great price, quick delivery
Bought a booster box of the latest Pokémon card set - of the various online stores I looked at, Tier Zero were the best, in stock price I could see. Free 24 hour delivery included due to the order amount. Had some great pulls from the few packs I've opened so far. 😁
18 novembre 2022
Non scritta su invito
A1 customer service, great products, great prices!
Can't fault them on their customer service - friendly, helpful and really go the extra mile to help. Great products and great pricing - looking forward to purchasing more!
12 ottobre 2022
Non scritta su invito
Tier Zero is top notch!
Tier Zero is excellent! Great customer service and awesome selection of products from singles to sealed and of course the accessories everyone needs for their TCGs. They also ship incredibly fast!
7 settembre 2022
Non scritta su invito
Great experience
Great customer service, quick shipping and free express shipping using DHL on top of that, highly recommend buying sealed products from this website!
12 giugno 2022
Non scritta su invito
very happy!
products are very good priced & im happy with the customer service! delivery was very quick which is even better cause i get to open some packs asap! such an amazing company and i will be returning! thanks guys :)))
3 marzo 2022
Non scritta su invito
A great store
All of my card needs met from a friendly, reputable seller.
18 febbraio 2020
Non scritta su invito
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